Customer service assistant Jobs in Konz

Rotarex Firetec is a world leading innovation company in fire suppression solutions, with proven performance in several millions of installations worldwide. A business unit of Rotarex SA, Rotarex Firetec is a global company with service centers and distributors in 65 countries. For over 100 years, Rotarex Firetec has developed many breakthrough products that have become industry standards. Focused on innovation, quality and expert engineering.

ARE YOU LOOKING FOR NEW CHALLENGES ?

Do you want to join a dynamic team and support development of an international manufacturing company ?

To support the Sales Team, we are currently looking for a :

SALES ASSISTANT

We are looking for someone who will support and help the Sales Team by managing various tasks that streamline the sales process and enhance customer satisfaction. This person will help in maintaining the efficiency and organization of sales operations.

Your mission

Ensure high levels of customer satisfaction through excellent sales service,

Coordinate internal actions to collect and gather all documentation necessary to qualification processes at prospects,

Organize trainings (planning, invitations, booking, certificates),

Be in charge of administrative tasks (booking meeting rooms, hotel rooms, fill customer forms, etc.),

Be in charge of VdS license orders,

Coordinate team’s planning every month,

Organize induction programs for new colleagues,

Manage Sharepoint platform accesses,

Give commercial and administrative support to subsidiaries by sharing the right documentation,

Build monthly reports, make analysis on requests and improve sales presentations,

Manage the office’s stock (drinks, papers, etc.),

Assist Front Office demands,

Deal with confidential sales data.

Your Profile

High school degree, Business Administration or equivalent by experience,

Have a first experience as Sales Assistant or equivalent,

Master Pack Office, particularly Excel with pivot tables,

Good knowledge of Outlook, SAP is a plus,

Be fluent in English and French, other languages are considered as assets,

Be well-organized, rigorous, flexible, autonomous, polyvalent, proactive, and curious.

Joining Rotarex, means benefiting from

Our support team has access to advanced security technologies that most helpdesks do not have access to. This represents a significant advantage for a technician whose support activities are often limited.

The growth of a major industrial group with a great worldwide reputation.

A family business culture.

Numerous opportunities for professional training, personal development, and internal mobility throughout your career.

The technicality of our jobs, where innovation, invention and inspiration are at the heart of our strategy.

Flexible working hours, allowing a nice work-life balance.

A social fund related to the important events in your life (marriage, birth, retirement, etc.).

Our collective labor agreement that offers many benefits (seniority leave, social leave, medical check-up hours, individual performance bonuses, etc.).

The prospect of a brand-new industrial site 4.0 in Bissen.

A location easy to access to 3 minutes’ away from Lintgen’s train station, as well as a free parking.

Preferential rates for your telephone package (Tango Card).

The Sympass card and its many good deals.

Benefits with some Luxembourgish banks.

Attractive prices for health coverage (Foyer).

Various company events (family day, Christmas party, team building, etc.).