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Customer service assistant Jobs in Liederbach am Taunus
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Customer service assistant • liederbach am taunus
Customer Service Engineer
Ribbon Communications Operating CompanyOberursel, Hesse, GermanyDirector Customer Service (gn)
sparkmFrankfurt, Hessen, GermanyCustomer Service Agent m / w / d
McCain GmbHEschborn, Hessen, GermanyCustomer Service Representative (m / f / d)
Japan ManagementFrankfurt, Hessen, GermanySolutions Architect Customer Service Solutions
NTTBad Homburg, GermanyCustomer Service Agent (m / w / d)
PERGOLUXFrankfurt, Hessen, GermanyCustomer Service (m / w / d)
Page PersonnelFrankfurt am Main, DeutschlandCustomer Service (m / w / d)
TimePartner Personalmanagement GmbHNeu-IsenburgCustomer Service Manager
JLLKronberg im Taunus, DEUAgent Customer Service Germany
CargoluxFrankfurt, Germany- Gesponsert
Teamleitung (m / w / d) Customer Service Warehouse
DACHSER SENeu-Isenburg, GermanyCustomer Service (m / w / d)
Orizon Holding GmbHBad Homburg- Gesponsert
Customer Service Advisor / Assistant (gn) - Mainz
Edmund OpticsGinsheim-Gustavsburg- Gesponsert
German Customer Service Specialist in Sofia
CBTalentsFrankfurt am Main, Germany- Gesponsert
- Neu!
Customer Service Specialist EMEA (m / w / d)
Mercuri Urval GmbHFrankfurt am MainAushilfe Customer Service
FormMed HealthCare GmbHFrankfurt am Main, DE- Gesponsert
Sachbearbeiter Customer Service (Mensch) in Vollzeit
CTP Advanced Materials GmbHRüsselsheim bei Frankfurt am Main, Deutschland- Gesponsert
- Neu!
Customer Service Administrator (w / m / d)
Parker Hannifin Manufacturing Germany GmbH & Co. KG Mainz-KastelMainz-Kastel, Hessen, Germany- Gesponsert
- Neu!
Mitarbeiter Customer Service (m / w / d) Logistik
DHL SolutionsDreieich, GermanyCustomer Service Engineer
Ribbon Communications Operating CompanyOberursel, Hesse, Germany- Vollzeit
SUMMARY
Qualified candidates will be dedicated to supporting our customers. This is a highly technical role, providing post-sales remote / on-site support of Ribbon Communications along with 3rd Party Products in a complex integration environment. The Engineer will be required to develop and maintain expertise on the products deployed within the Customer network. He is required to
support all aspects of implementation and support of the Carrier Ethernet Switch / Router and Multi Service Provisioning Platform (MSPP) portfolio into carriers and service providers throughout the region.
The role is based in Germany, preferably in the Frankfurt area and requires the ability to travel up to 30 % of the time to Customer and Ribbon Communication premises
POSITION RESPONSIBILITIES
- Troubleshoot and resolve technical problems including Lab simulation
- Analyze network and equipment configuration problems and defects
- Provide on-site troubleshooting when required.
- The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades, …
- Development and maintenance of fault diagnosis procedures to support effective fault resolution
- Development and maintenance of network operational support procedures related to the Ribbon Communication IP Optical products
- Support deployment and design of L2 / L3 architecture for Service Providers / Telecom Industry.
- Network related testing to ensure that the products operate correctly
- Interface with 3rd Tier Technical Support, Engineering, Product Management and other departments to address customer’s issues in the most effective manner
- Knowledge transfer, executing internal training
EDUCATION AND EXPERIENCE
Advantages
The successful candidate must be eligible to work in Germany.