Customer service specialist Jobs in Murg

About the job

Are you passionate about languages fluent in German and ready to dive into the dynamic marketing world

If so this is your chance to embark on an exciting journey with us in the enchanting city of Lisbon ! Whether youre an experienced professional or just starting we invite you to take advantage of this opportunity and become a key part of our team.

Why Join Us

Leading Industry Player : Were recognized as a prominent force in content moderation services.

Innovative culture : Our team based in Lisbon focuses on creativity and innovation ensuring a safe and pleasant online experience for users.

Amazing Location : Live and work in the beautiful city of Lisbon while making a meaningful impact online.

Role Overview :

The main purpose of the role is to act as a Subject Matter Expert for AdWords campaign optimization for our clients projects. You will be part of a rapidly growing multilingual clientfacing team.

The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to client leads and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional modern fastpaced and driven by excellence.

Our client is committed to investing in our employees. They offer a range of training programs at the start and throughout your career to increase your depth of knowledge on worldclass platforms and tools.

Key Responsibilities :

Implement optimization solutions : build campaigns for high value advertising customers;

Create Keyword packs bids and budget suggestions;

Gather and analyze data at the account level and campaign level;

Create reports to support or aid the optimization strategies;

Use optimization techniques and work on optimization aligned to customers goals across Search Google Search Network (GSN) Mobile and YouTube;

Identify general opportunities in an account to help sales teams seize opportunities and drive conversations with agencies and clients;

Maintain a thorough understanding of departmental processes and policies;

Provide excellent customer service to Account Leads;

Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.

Requirements : Fluent German.

Proficiency in English (minimum B2 level).

EU citizenship or a Portuguese residency card.

Digital marketing experience (Client service or account management);

AdWords Search fundamentals certified (preferential);

Experience working in a B2B environment and active use of Digital / Internet and online applications (AdWords Advertising etc.);

Demonstrated capacity for critical thinking analysis and attention to detail;

Strong work ethic with the ability to work well both independently and within the context of a larger teamoriented environment;

Technologically savvy the ability to learn retain and apply large amounts of product process and policy.

Perks & Benefits

Work in Lisbon : Immerse yourself in the culture and beauty of Lisbon while shaping the future of content moderation.

Relocation Package : Comprehensive support for international candidates including flight tickets and accommodation assistance.

Competitive Salary : Your expertise and dedication are rewarded.

Health & Life Insurance : Comprehensive coverage for your peace of mind.

Meal Allowance : Support during your working hours.

Language Bonus : Additional compensation for your language proficiency.

Supportive Team : Work hybrid with a collaborative and communicative group.

Ready to take the next big step in your marketing career Join us and make an impact! Apply today!

Key Skills

Digital Marketing,Marketing,Google Analytics,Pardot,HTML5,MailChimp,Marketing Automation,Salesforce Marketing Cloud,HubSpot,Responsys,Email Marketing,Social Media Management

Employment Type : Full Time

Experience : years

Vacancy : 1