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Customer service specialist • neuried

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Customer Support Specialist all genders

Customer Support Specialist all genders

TradeLinkMunich, Bavaria, Germany
We are TradeLink the most intuitive and collaborative.TradeLink is the perfect place to.You will play a key role in customer satisfaction retention and advocacy by providing technical and productre...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Specialist (f / m / d)

Customer Service Specialist (f / m / d)

FreudenbergMünchen
Vollzeit
Empowering people, creating technology.Structured, precise and goal-oriented way of working.Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Specialist for EMEA Service Centers (m / f / x)

Customer Service Specialist for EMEA Service Centers (m / f / x)

Straumann GroupMunich
Straumann partners with passionate people who fit in with the agile dynamics of our sized-for-success company.People at Straumann appreciate the opportunity to shape our future and create impact.En...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Specialist (m / w / d) in Vollzeit

Customer Service Specialist (m / w / d) in Vollzeit

STARK Verlag GmbHMunich, Bavaria, Germany
40,00 € stündlich
Quick Apply
Seit 1976 begleiten wir Kinder, Jugendliche und junge Erwachsene durch einen entscheidenden Lebensabschni ihre Schulzeit. Unser Ansporn liegt darin, mit unseren hochwertigen Lehr- und Lernhilfen daz...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Customer Service Specialist (m / w / d)

Customer Service Specialist (m / w / d)

teamkompetent GmbHMünchen
Lust auf eine neue Herausforderung?.Im Auftrag unseres Kunden suchen wir aktuell.Customer Service Specialist (w / m / d). Kommunikation mit den europäischen Kunden von der Angebotserstellung bis zur Aus...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Specialist

Customer Support Specialist

IdentivSauerlach, Bavaria, Germany
Identiv IoT is at the forefront of IoT innovation, transforming everyday objects into smart, connected devices.Embedded in over billion global IoT applications, our advanced IoT solutions seamless...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Specialist in Bulgaria

Customer Support Specialist in Bulgaria

CBTalentsMunich, Bavaria, Germany
Join Our Team as a Customer Support Specialist in Sofia Bulgaria!.Are you passionate about delivering toptier customer service We want YOU to be part of our dynamic team!.Monday to Friday 8 hours b...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Client Service Specialist

Client Service Specialist

Twelve SecurisMunich, Germany
We are looking for a Client Services Specialist to join our Marketing & Client Services team in Munich to support and grow our distribution strategy by assisting in the creation and customisation o...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
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Customer Success Specialist - Finanzguru

Customer Success Specialist - Finanzguru

FinanzguruMunich, Germany
Vollzeit
Wir suchen zum nächstmöglichen Zeitpunkt einen Teamlead After Sales für unseren Versicherungsbereich.In dieser Rolle übernimmst du die Verantwortung für den Aufbau und die Führung eines Teams, das ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Freelancer all genderds Customer Experience Specialist

Freelancer all genderds Customer Experience Specialist

Orange CyberdefenseMünchen, Bavaria, Germany
Orange Cyberdefense brings together all the Orange Groups cybersecurity activities for multinationals Large National Accounts and Small and Medium Businesses. Our mission is to build a safer digital...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Banking Customer Service Specialist

Banking Customer Service Specialist

Boeva TechMunich, Bavaria, Germany
1.837,00 € monatlich
Join a dynamic and supportive team as a.In this role youll be the first point of contact for customers addressing inquiries and providing expert guidance on banking services.Youll have the opportun...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Inside Sales / Customer Service Specialist (m / w / d)

Inside Sales / Customer Service Specialist (m / w / d)

SYNCREONMunich, BY, DE
Customers Service / Inside Sales Specialist.You will be responsible for selling logistics services, managing customer inquiries and coordinating shipments to ensure timely and efficient delivery.Furt...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Service in Malta

German Customer Service in Malta

Cross Border TalentsMunich, Germany
Vollzeit
Quick Apply
German Native Speakers for Malta.Exciting Opportunities for German Speakers in Malta!.Join our team for incredible roles starting in March 2025! Were looking for passionate individuals to support t...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Trustcenter Service Specialist

Trustcenter Service Specialist

Landesamt für Digitalisierung, Breitband und VermessungMünchen, DE
Landesamt für Digitalisierung, Breitband und Vermessung.Trustcenter Service Specialist (w / m / d).Wenn Sie auf der Suche nach innovativen Projekten sind, die Sie selbst aktiv mitgestalten können, dann...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care Specialist (m / w / d)

Customer Care Specialist (m / w / d)

Occhio GmbHMünchen, Bayern, Deutschland
Quick Apply
Customer Care Specialist (m / w / d) bei Occhio GmbH | softgarden.Customer Care Specialist (m / w / d).Wiener Platz 7, 81667, München. Occhio ist Marktführer im Bereich hochwertiger Designleuchten und Licht...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Manager

Customer Service Manager

EPM ScientificMunich
Our client, an innovative and fast-growing company in the diagnostics sector is seeking a motivated individual to join their team. As the new Customer Service Manager you will be leading a team of 5...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Werkstudenten (m / w / d) Customer Service

Werkstudenten (m / w / d) Customer Service

Werfen GmbHMunich, Bavaria, Germany
Quick Apply
Kundennähe und technische Innovationen sind der Schlüssel zu unserem Erfolg.Haben Sie schon eine Vorstellung, in welchem Beruf Sie nach dem Studium starten möchten? Oder sind Sie noch unsicher? Bei...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Specialist (m / w / d)

Customer Service Specialist (m / w / d)

Page PersonnelMünchen, DE
Unser Kunde ist eine mittelgroße Organisation in der Gesundheitsbranche.Sie sind bekannt für ihre qualitativ hochwertigen Produkte und Dienstleistungen und ihre engagierten Mitarbeiter, die sich da...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Customer Support Specialist all genders

Customer Support Specialist all genders

TradeLinkMunich, Bavaria, Germany
Vor 30+ Tagen
Stellenbeschreibung

We are TradeLink the most intuitive and collaborative B2B SaaS logistics platform ( Short Product Demo here) . If youre eager to play a significant role in revolutionizing one of the most complex industries TradeLink is the perfect place to accelerate your professional growth and development . We offer a remotefirst culture with a high degree of freedom and trust allowing you to seamlessly align your professional responsibilities with your personal life and needs.

As a Customer Support Specialist you will be the first point of contact for our customers ensuring they receive outstanding service and quick resolutions to their inquiries. You will play a key role in customer satisfaction retention and advocacy by providing technical and productrelated assistance in German and English.

Want to get to know your interviewers The Hiring Manager for this role is Daniela our Head of Customer Success and your Talent Acquisition partner is Mirela our Talent Acquisition Lead & People Experience Manager.

Tasks

  • Provide firstline customer support via email chat and phone ensuring timely and effective resolution of inquiries.
  • Troubleshoot productrelated issues and collaborate with internal teams (Product Engineering and Customer Success) to escalate and resolve complex cases.
  • Educate customers on product features best practices and selfservice solutions to enhance user experience .
  • Maintain and update our knowledge base with FAQs guides and troubleshooting tips.
  • Gather customer feedback and share insights with the product team to drive continuous improvement.
  • Support onboarding activities by guiding new customers through initial setup and best practices.
  • Assist in localization efforts to ensure product documentation and support materials are welladapted for the DACH market.

Requirements

  • Fluency in German and English (written and spoken) additional languages are a plus.
  • 13 years of experience in B2B SaaS customer support or a related field; Experience in the logistics space would be a big advantage.
  • Strong problemsolving skills with a customercentric mindset.
  • Familiarity with ticketing systems (e.g. Zendesk Freshdesk Intercom) and CRM tools.
  • Ability to communicate complex technical topics in an easytounderstand manner.
  • Experience in the DACH market and an understanding of customer expectations in the region.
  • A proactive and empathetic approach to customer interactions.
  • Techsavvy with a willingness to learn new tools and systems quickly.
  • Benefits

  • Play a significant role in building a new type of company a SaaSenabled B2B network in the logistics industry backed by strong investors.
  • Lots of flexibility due to our remotefirst setup to align your professional responsibilities with your personal life and needs.
  • A strong sense of belonging while working remotely from over 20 cities and multiple different countries due to our virtual office Gather town (and optional offices in Munich & Berlin) and unforgettable companywide offsites . Check wrapup videos from our last offsites on our YouTube page.
  • An extremely steep learning curve as we invest in your continuous development through regular (360degree) feedback cycles via Leapsome based on company and team competencies a growth budget and an experienced management team.
  • A team full of passionate motivated people who contribute to a supportive and inspirational environment.
  • An inclusive culture and diverse teams as we firmly believe that this makes us stronger and leads to more innovative solutions.
  • A direct stake in the companys growth and achievements with our VSOP program.
  • If you arent completely confident that you meet our criteria we recommend just taking the chance and applying anyway! Curiosity passion for digital disruption eagerness to learn a collaborative spirit and a growth mindset are most important to us.

    TradeLink strongly believes in the power of diversity and is highly committed to providing a respectful safe and welcoming environment for everyone who works here or with us. In order to eliminate unconscious biases in the recruiting process you can remove the photo from your application.

    Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full Time

    Experience : years

    Vacancy : 1