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Customer service specialist Jobs in Rehlingen-Siersburg
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Customer service specialist • rehlingen siersburg
- Gesponsert
Customer Service Representative English / Dutch / French (M / F)
SOFITEX TALENT RECRUITMENTMettlach, DE- Gesponsert
Agent Customer Service - befristet - ca. 1 Jahr (m / w / d) / CDD - 1 an
LOSCH LuxembourgMettlach, DE- Gesponsert
Claims & customer service employee M / W
People Solutions by ArhisMettlach, DE- Gesponsert
BCP specialist
TMC LuxembourgMettlach, DE- Gesponsert
Librarian Specialist
Université du LuxembourgMerzig, DE- Gesponsert
Security Specialist
CTG IT SolutionsMerzig, DE- Gesponsert
Junior Capacity Allocation Specialist - Fixed term contract
JAOMerzig, DE- Gesponsert
DATA GOVERNANCE SPECIALIST
Deloitte LuxembourgMettlach, DE- Gesponsert
Service Delivery Leader (m / f)
Arendt & MedernachMerzig, DE- Gesponsert
ERP (SAP) Support Specialist
RotarexMettlach, DE- Gesponsert
Customer Care B2B (H / F / N)
INFLOWMerzig, DE- Gesponsert
Operations Administrator German speaker (H / F) - 1 year fixed-term contract
FoyerMerzig, DE- Gesponsert
Service Manager SDN
ARHS Group Part of AccentureMerzig, DE- Gesponsert
Associate for our Customer Services – Permanent Contract
ONELIFEMettlach, DE- Gesponsert
Customer Service Officer (m / f)
Plastipak - LuxPEtMettlach, DEService Advisor (w / m / d) Customer Management
Deutsche GlasfaserSaarlouis, Saarland, GermanyAushilfen im Service
Der Linslerhof – Hotel, Restaurant, Events & NaturÜberherrn, Saarland, GermanySpecialist HR Service Germany (m / w / d)
Villeroy & BochMettlachCustomer Service Agent in Teilzeit am Nachmittag (m / w / d)
Studienkreis GmbHSaarland, Merzig, DE- Gesponsert
IT Application Support Specialist
lux-AirportMettlach, DECustomer Service Representative English / Dutch / French (M / F)
SOFITEX TALENT RECRUITMENTMettlach, DEÀ propos de nous
Sofitex Talent Recruitment
Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI. Sofitex fonde sa dynamique et son succès sur le professionnalisme de ses équipes, sa forte réactivité et sa proximité.
Mission
For one of our clients, an industrial company located in Luxembourg-Strassen, Sofitex Talent is currently looking for a
Customer Service Representative English / Dutch / French (M / F)
Your tasks :
- Follow up orders from quotation to payment in a timely and efficient manner, for all customers
- Raise orders and for machines projects / process invoices for staged payment deliveries.
- Handle contracts setup / update, liaise with legal / management / commercial dept.
- Monitor call off, stock orders, allocations, consignment stock
- Set up / update / communicate price lists & pricing structure to customers
- Follow all procedures related to discount / rebates contracts.
- Manage customers’ expectations in term of lead times and pro-actively chasing up backorder items
- Deal with any customer queries (late deliveries, faulty goods, stock discrepancies etc )
- Provide customers with requests for datasheets, account creation etc
- Pass on any inquiries beyond their remit to internal sales / external sales / project sales etc
- Follow MR (material return process) for material (defective, wrong deliveries……)
- Raise any credit notes for material returns / price discrepancies
- Co-ordinate and monitor order fulfillment (logistic, production, finance, …)
- Set up new accounts / send customer credit application forms
- Take full responsibility for certain agreed accounts.
- Monitor the completion of customer’s questionnaires.
Profil
Ideally a bachelor's degree + 2 years of experiences in a similar position
Fluent in Dutch, English and French is mandatory
Customer oriented
Resilience
Professional phone manner.
Autonomous, organized, motivated and team orientated.
Ability to work under pressure and to meet tight deadlines.
ERP and Crm experience
Outstanding internal & external communication
Good knowledge and competency with Windows environment,
Interest for technical equipment,
Ability to solve problems
This is an opportunity for a temporary contract leading to a CDI, to start ASAP
Salary : depending on profiles and experience (3300-4000€ gross)
Ref : 6cci5hq52j