Customer service team lead Jobs in Biederitz

When everything works togetherValmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.Are you ready for the next step in your career?We are looking for aSales and Service Manager in the area of Energy, Recovery and Environmental Services (m / f / d)in our EMEA Area organization, to lead sales in our Energy, Recovery and Environmental Services (ERE) product portfolio inside DACH and BENELUX countries. You will be responsible to lead and develop your own sales cases. You will have a skilled sales and project execution team to support your success. You have the option to work fully remotely or alternatively fully / partly in one of our German offices.Do you want to join an ambitious and cooperative team, with challenging tasks and possibility to grow? Would you like to join one of the world’s leading suppliers of sustainable technologies? - This is your chance!Areas of responsibility : You will lead the Western European sales projects in this position. Therefore, this position requires deep technological understanding and passion to be a partner for customers and therefore enabling high customer satisfaction from energy, pulp & paper and process customers.Lead service sales and proposal activities - both commercial and technological - for DACH and BENELUX customers and cooperate with internal / external stakeholders to secure satisfied customersPursue high customer satisfaction by developing technology solutions, concepts and agreements that bring added-value for our customerDevelop sales leads for service and capital team - plan with customers the service and maintenance activities for their power plant / recovery island as well as support new greenfield investments planning together with capital sales managerCollaboration with our project execution and site operation teams - clarifying the execution and erection concept for shutdown / upgrade worksSupport the development and execution of our capital sales within our product portfolio (ERE)Participate in capital to service projects - support in resolving warranty topicsTo succeed in this role, you will need : Ideally M.Sc. / B.Sc. in energy, pulping, chemical or process engineeringSales management skills - experience in managing sales, key account and agreement managementGood negotiation and presentation skills - experience in B2B contracts and finalizing dealsGreat problem-solving skills - analytically and technologicallyAbility to network, build relationships and create trustFinancials skills - good understanding of investment drivers and their impact on payback periodIdeally industry knowledge and network - Excellent understanding of Energy and Pulp industries, technologies, and market including existing customer network in DACH and BENELUXWillingness to travel - meet customers regularly and participate in inspections and (un)planned outage worksStrong communication skills in German and English, French and Dutch are an assetWe offer : In return, we offer you an interesting and challenging position in a global business environment and friendly atmosphere, as well as good possibilities for competence development.In this position you can work remotely.Want to know more?Do you have specific questions before you apply? You can contact Emil Eskola, Director, ERE, CEN, tel. +358 50 5686 127. Please make sure you provide your CV in English with your salary expectation. We are looking forward to hearing from you.Join the team : www.valmet.com / careersHIER BEWERBENValmet GmbHMarienburgstrasse 35 64297 Darmstadt The personal data you provide to us during this application process within our applicant platform (Workday) will be processed by the controller, Valmet GmbH, Marienburgstr. 35, 64297 Darmstadt, for the purpose of the selection procedure for the specified job advertisement. The legal basis for this is Article 6(1)(b) of the GDPR (performance of pre-contractual measures). The data will be deleted after the completion of the process, at the latest after 6 months. You have the right to access, deletion, restriction, data portability, and to lodge a complaint with the competent supervisory authority. Valmet GmbH https : / / relaxx-files.raven51.de / kcenter-google-postings / kc-1000156 / logo_google.png2025-02-17T21 : 59 : 59.999Z FULL_TIMEEURYEAR null2024-12-19Darmstadt 64297 Marienburgstraße 3549.81922909999999 8.624348599999998Langenfeld 40764 Heinrich-von-Stephan-Straße 951.1242245 6.9236933Magdeburg 39179 Steinfeldstraße 352.1970387 11.5984329Oberhaching 82041 Raiffeisenallee 548.0317559 11.5831554Berlin 1011552.532614 13.3777035