Customer service team lead Jobs in Dillingen, Saar
- Gesponsert
Claims & customer service employee M / W
People Solutions by ArhisMerzig, DE- Gesponsert
IT Service Desk Team Leader (m / f / d)
LandewyckMettlach, DE- Gesponsert
Chapter Lead SO - Product Manager - C
Proximus LuxembourgMettlach, DE- Gesponsert
Chapter Lead Architect
ARHS Group Part of AccentureMettlach, DE- Gesponsert
Quality Assurance Leader (M / F)
AirtechMerzig, DE- Gesponsert
Lead Buyer (m / f / n)
CreosMerzig, DE- Gesponsert
Lead Developer / Team Leader (H / F)
Harry Hope.Merzig, DE- Gesponsert
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Head of Client Lifecycle Team
VP Bank (Luxembourg) SA & VP Fund Solutions (Luxembourg) SAMerzig, DE- Gesponsert
Team Leader - Internal Audit
Université du LuxembourgMerzig, DE- Gesponsert
ADV / Customer service representative H / F
Hays LuxembourgMerzig, DE
Senior Manager Customer Service Excellence Center (m / w / d)
Villeroy & BochMettlach
Customer Service Agent in Teilzeit am Nachmittag (m / w / d)
Studienkreis GmbHSaarland, Merzig, DE- Gesponsert
Linux Engineer (m / f)
ExperisMerzig, DE- Gesponsert
Agent Customer Service / Agent Customer Service (m / f / d) - CDD
LOSCH LuxembourgMettlach, DE- Gesponsert
Manager Relations Clients
AXIS GroupMettlach, DE- Gesponsert
Agent Customer Service Center (m / f / n)
EnovosMerzig, DE- Gesponsert
SRE Lead
ING LuxembourgMettlach, DEClaims & customer service employee M / W
People Solutions by ArhisMerzig, DEJob description
Arhis People Solutions is your trusted partner for all your human resources needs. With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management
CLAIMS & CUSTOMER SERVICE EMPLOYEE M / W
You have a strong experience in health insurance, especially of the French market ?
You have good medical understanding ?
You are fluent in English and French ?
In this role, you will report to a team leader within the Claims department and focus on providing exceptional support and accurate information to individual and corporate clients.
Key Responsibilities :
Handle incoming calls from clients, brokers, partners, or providers, ensuring high client satisfaction.
Make follow-up calls and build strong relationships with clients and internal teams.
Respond to inquiries, collaborating with other departments when needed to ensure efficient service.
Adhere to department service standards and turnaround times.
Acquire in-depth product knowledge and participate in medical training.
Requirements
Your Profile :
- At least 5 years of experience in international health insurance, particularly in the French market.
- Strong customer service skills and medical knowledge.
- Excellent communication skills in both English and French (additional languages are a plus).
- Ability to explain complex issues clearly and professionally.
- Positive attitude, client-focused, and able to work under pressure.
- Integrity, teamwork, and high-quality performance are essential.
Your Experience at Arhis People Solutions
To ensure your profile aligns with our positions, we guide you through a comprehensive recruitment process, including individual interviews, assessment centers, personality and motivation questionnaires, and coaching sessions conducted by certified coaches within our team.
Rest assured, we meticulously review all received applications, even those confirmed automatically upon receipt.
Your profile will be assessed by a consultant specialized in your field of expertise.
We are listening to your needs, we keep you informed and advise you throughout the recruitment process until your integration with our client. We are committed to offering you our expertise to ensure the success of your future professional project.
www.peoplesolutionsbyarhis.lu