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Customer service team lead Jobs in Flöha

Zuletzt aktualisiert: vor 3 Tagen
Customer Service Specialist for EMEA Service Centers (m / f / x)

Customer Service Specialist for EMEA Service Centers (m / f / x)

Straumann GroupChemnitz
Straumann partners with passionate people who fit in with the agile dynamics of our sized-for-success company.People at Straumann appreciate the opportunity to shape our future and create impact.En...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Kaufmännische Assistenz im Team Büromanagement / Bürokommunikation (m|w|d)

Kaufmännische Assistenz im Team Büromanagement / Bürokommunikation (m|w|d)

envia Mitteldeutsche Energie AGChemnitz, DE
Du willst die Energiewende aktiv mitgestalten? Dann bist du bei uns genau richtig! enviaM ist der führende regionale Energiedienstleister in Ostdeutschland. Wir gestalten aktiv die Energiezukunft un...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Team Lead Account Management (m / w / d)

Team Lead Account Management (m / w / d)

DIS AGChemnitz, Sachsen, Deutschland
Sie überzeugen durch Ihr Kommunikationstalent? Ihre strukturierte Arbeitsweise zeichnet Sie aus? Dann ist diese Stelle interessant für Sie!. Für einen unserer Kunden, ein namhaftes Unternehmen aus C...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Kundenbetreuer / Customer Support IT (w / m / d)

Kundenbetreuer / Customer Support IT (w / m / d)

FIO Systems AG - KarriereChemnitz, Sachsen, Germany
Du bist kommunikativ, verstehst Kund : innen und willst sie bei Herausforderungen unterstützen? Du bist IT-affin, serviceorientiert und möchtest im Team arbeiten? Als Teil unseres Support-Teams bei d...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Altenpfleger m / w / d ab 3800€ + Support the Team - Team Chemnitz

Altenpfleger m / w / d ab 3800€ + Support the Team - Team Chemnitz

KBS Group GmbHChemnitz
3.800,00 € monatlich
Aufgaben, Kompetenzen und Verantwortung.Grundpflege und Behandlungspflege der Bewohner und Patienten.Planung und Dokumentation der Pflegemaßnahmen. Sicherstellung von Qualitätsstandards und Behandlu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Agent (w / m / d)

Customer Service Agent (w / m / d)

dbschenkerLichtenau (09244), Sachsen,Germany
Vollzeit
Für unsere Geschäftsstelle Chemnitz im Bereich der Landverkehre am Standort in Lichtenau, suchen wir ab sofort einen : .Customer Service Agent (w / m / d). Bearbeitung von Preisanfragen, Nachfassen, Hilfe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German-speaking customer service advisor at Telecom Industry

German-speaking customer service advisor at Telecom Industry

City Job OffersChemnitz, DE
Vollzeit
German-speaking customer service advisor for a Telecom Company.Are you a Telecom enthusiast eager to merge your passion with your professional life? This is your chance to accelerate your career! #...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sachbearbeiter Seefracht / Customer Service / Pricing (w / m / d)

Sachbearbeiter Seefracht / Customer Service / Pricing (w / m / d)

Schenker Deutschland AGChemnitz
Für unsere Seefracht in Burgstädt bei Chemnitz suchen wir ab sofort einen .Sachbearbeiter Seefracht / Customer Service / Pricing (w / m / d) . Ansprechperson für unsere lokalen und regionalen Kunden .Er...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Field Service Manager (m / f / d)

Field Service Manager (m / f / d)

CanonSachsen
Provide excellent customer service and to promote this idea throughout the organization.The goal is to keep the department running in an efficient and profitable manner, to increase customer satisf...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mechatroniker / inMitarbeiter im Team Inbetriebnahme und Service (m / w / d)

Mechatroniker / inMitarbeiter im Team Inbetriebnahme und Service (m / w / d)

Landeshauptstadt DresdenSachsen
Vom Produktdesign kundenspezifischer Membranfilter bis zur Lieferung maßgeschneiderter und vollautomatisierter Fertigungslinien bedient Alpha Plan seine Kunden weltweit. Verstärken Sie unser Team zu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager (m / w / d)

Customer Success Manager (m / w / d)

OEDIV Oetker Daten- und Informationsverarbeitung KG KarriereChemnitz, Germany
Seit fast 30 Jahren ist es das Ziel von OEDIV, Kunden mit großer technischer Expertise und hoher Flexibilität in allen IT-Themen zu unterstütze.Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Procurement Team Lead

Procurement Team Lead

DSJ GlobalSachsen
Unbefristet
Leadership and further development of the project purchasing and product group management team.Establishment and expansion of a quality and cost-efficient supplier portfolio and development of mode...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
English (UK) Customer Care & Fashion Advisor (f / m / d) - Múnich

English (UK) Customer Care & Fashion Advisor (f / m / d) - Múnich

MytheresaChemnitz
Quick Apply
To support our Customer Care team we are searching for a Customer Care & Fashion Advisor – UK English (f / m / d) to be based in our Munich office. Advisory and support services for our intern...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Care in Greece - Relocation support

German Customer Care in Greece - Relocation support

TeleperformanceChemnitz Saxony, Germany
Vollzeit
Quick Apply
Do you speak German fluently and have excellent communication skills?.Available positions in Customer Service, Tech Support and Sales await you in Greece!. Microsoft, Canon, Netflix, Volkswagen, and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Kundenbetreuer / Customer Support IT (w / m / d)

Kundenbetreuer / Customer Support IT (w / m / d)

FIO Systems AGChemnitz, Germany
Du bist kommunikativ, verstehst Kund : innen und willst sie bei Herausforderungen unterstützen? Du bist IT-affin, serviceorientiert und möchtest im Team arbeiten? Als Teil unseres Support-Teams bei d...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Team Lead Onboard Entwicklung (m / w / d) Remote / Ulm / Stuttgart / Remote - Hybrid

Team Lead Onboard Entwicklung (m / w / d) Remote / Ulm / Stuttgart / Remote - Hybrid

Mercedes-Benz Tech InnovationSachsen, DE
Homeoffice
Leidenschaft für Technologie, Begeisterung für Innovationen.Wir entwickeln technologische Innovationen, digitale Produkte und zukunftsweisende Software-Lösungen exklusiv für Mercedes-Benz.W...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
  • Gesponsert
Customer Success Manager (m / w / d)

Customer Success Manager (m / w / d)

noah : ENERGY GmbHChemnitz, Germany
Mit unseren nachhaltigen Lösungen treiben wir die Energiewende in der Immobilienbranche voran und setzen auf Technologien, die zur Reduktion von Energiekosten und Emissionen beitragen.Als Customer ...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Customer Success Manager (m / w / d)

Customer Success Manager (m / w / d)

AMVisor GmbHChemnitz, Saxony, Germany
Quick Apply
Du bist innovativ, hands-on und liebst es, unseren Kunden dabei zu helfen, ihren Weg zum Erfolg zu finden? Hast Du eine Leidenschaft dafür, unseren Kunden bei der Lösung ihrer operativen Herausford...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Specialist for EMEA Service Centers (m / f / x)

Customer Service Specialist for EMEA Service Centers (m / f / x)

Straumann GroupChemnitz
Vor 30+ Tagen
Stellenbeschreibung

JOB DESCRIPTION

Straumann partners with passionate people who fit in with the agile dynamics of our sized-for-success company. People at Straumann appreciate the opportunity to shape our future and create impact. Encouraging leadership and inspiring ideas from our people have guided us through our proud history of pioneering innovations. We are currently looking for a Customer Service Specialist for EMEA CADCAM Service Centers to work as part of the CCS Global Support team.

The Customer Service Specialist for EMEA CADCAM Service Centers (m / f / x) is responsible for supporting customers in every inquiry that may surge during its usage. The role is to ensure customer satisfaction, provide expert technical assistance, handling internal workflows and related workflow.

What we are looking for :

  • Provide active and reactive 1st-level remote support to customers (dental professionals) regarding inquiries related (but not limited) to centralized production sites, usage, applications, connected pieces of solutions, and administrative topics
  • Being the key contact person for all the support topics related to ‘centralized production sites’, from the usage to data management and internal Straumann applications such as ERP / CRM / CAM DB, and ticket tools
  • Troubleshoot issues, log, register, document, and record every customer interaction in the respective ticketing tool and assure the attendance of Support KPIs and CSAT
  • Drive customer satisfaction through timely, thorough, and accurate response
  • Run daily system checks including, but not limited to CAM DB, ticket tool, technical system usage, ordering, and connectivity with different pieces of software
  • Working closely with the product core team, focusing on the after-sales support, and the support journey
  • Communicate with the 2nd level and project core team to ensure the achievement of the communication flow and continuous improvement of the solution

What you should bring with you :

  • Dental background as a dentist, dental technician, or related academic degree
  • Experience in Customer Care related activities, as per customer support, customer service, or other aftersales roles
  • Experience in dental digital technology such as dental CAD / CAM systems like 3Shape and Exocad
  • Fluent in German and English (other languages are an asset)
  • Strong customer focus and customer service skills
  • Familiar / friendly with technology and software
  • Advantageous : Good understanding of clinical workflows in practicesExperience in providing customer support for a SaaS or Cloud-based product Experience with CRM and back-end systems
  • What we offer :

  • Short decision-making processes and a friendly, competent team of technology enthusiasts
  • modern office with a familiar working atmosphere
  • Hybrid work model
  • 30 days of vacation
  • Individual further training opportunities
  • Numerous benefits : team breakfast, free drinks / fresh fruit, Job-Bike, company health insurance, in-house language courses (English / German), subsidized child care, public transport, team events etc.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

    Employment Type :   Full Time

    Alternative Locations :   Germany : Chemnitz || Germany : Munich

    Travel Percentage :   0 - 10%

    Requisition ID : 14240

    Equal Opportunity and Affirmative Action Employer (US applicants only)

    Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.

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