Customer service team lead Jobs in Gottmadingen
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Customer service team lead • gottmadingen
Zuletzt aktualisiert: vor 3 Tagen
Standort : Singen (Hohentwiel), Hybrid.Unternehmen aller Größen bauen erfolgreich auf HICOs Management- und IT-Beratung, um mit uns relevante BI-, Planungs- und Digitalisierungs-Herausforderungen ef...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
%20GmbH)
It’s what drives us to innovate.To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.
Creating a world where we all have more ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Global Director of Quality
Standex ElectronicsEngen, Baden-Württemberg, Germany This role is responsible for developing and executing a robust quality management system, ensuring regulatory compliance, driving continuous improvement initiatives, and enhancing customer satisfac...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Supply Chain Director (m / f / d)
DSJ GlobalBaden-Württemberg, Germany, Germany As the Head of Supply Chain / Supply Chain Director, you will be responsible for overseeing and harmonizing the supply chain function for the organization working closely with the other divisional Su...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Team Lead Financial Accountant (f / m / d)
NDI Europe GmbHRadolfzell, Baden-Württemberg, DE Numbers are your world, and no one can fool you in a hurry? Then become part of our finance team as Team Lead Financial Accountant - we look forward to getting to know you!.In your new role, you wi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Service Engineer
LFB GROUPBaden-Württemberg, Germany, Germany LFB ist ein globaler Hersteller von Klimaanlagen und Lösungen für ein optimales Lebens- und Arbeitsumfeld.Lennox Deutschland ist Teil der europäischen Gruppe.
Wir sind deutschlandweit tätig, mit Sit...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Marketing Manager / Lead (w / m / d)
HighCoordination GmbHSingen, Baden-Württemberg, GermanyQuick Apply
Arbeitsrecht Team
Schollmeyer&SteidlBaden-Württemberg Diese bestens aufgestellte deutsche Kanzlei kann am Standort Stuttgart gut weitere Arbeitsrechtler •innen integrieren und sucht dafür ideal ein kleines Team das eingespielt agiert und bei seinen Man...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sachbearbeiter (m / w / d) Customer Service
LOGISTIC PEOPLE (Deutschland) GmbHnahe des Bodensees, Baden-Württemberg, Germany Koordination von Zustellungen und Avisierung an die entsprechenden Kunden.Intensive Betreuung des Kundenstammes.Kommunikation mit nationalen und internationalen Geschäftspartnern .Austausch und Zus...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Sachbearbeiter Customer Service – Frankreich und Nordafrika (m / w / d)
Orbitalum Tools GmbHSingen (Hohentwiel), DE ITW ist ein global operierendes Fortune-200-Unternehmen.Die innovativen Produkte und kundenspezifischen Lösungen des Unternehmens finden sich bis in die entlegensten Ecken dieser Welt.Mitarbeit...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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LEAD PROJECT MANAGER - Freileitung
GT Global TalentBaden-Württemberg, Germany, Germany LEAD PROJECT MANAGER – HV TRANSMISSION LINES (Germany).Our client, a leading electricity subsidiary is part of a renowned international construction group.
Specializing in the design, construction, ...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Shift Lead Sterilproduktion (w / m / d)
Takeda GmbHSingen (Hohentwiel), DE By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
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Mitarbeiter Customer Service (w / m / d)
TRANSCO GmbHSingen (Hohentwiel), Baden-Württemberg, DE Zur Verstärkung unseres Teams am Standort Singen suchen wir Sie als Mitarbeiter im Customer Service (w / m / d).TRANSCO ist eine mittelständische, inhabergeführte Unternehmensgruppe mit Hauptsitz in Si...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Specialist for DACH market in Sofia
Cross Border TalentsBaden-Württemberg, Baden-Württemberg, Germany Are you ready to take your career to the next level with a global leader in technology and services We work with some of the worlds most recognized brands driving innovation and delivering exceptio...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Business Development Manager
PTCStuttgart Region, Germany Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower peo...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Team lead Retention France
IONOSBade-Wurtemberg Karlsruhe, Baden-Baden, Mannheim, Bade-Wurtemberg.CE5731JL Postulez maintenant Sauvegarder CDI Internet.IONOS est le principal partenaire européen de numérisation pour les petites et moyennes entre...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Lead Talent Acquisition (m / f / d)
Frazer JonesStuttgart Region, Germany Unser Kunde ist ein globaler Player auf dem Gebiet der Verkehrstechnik.Im Rahmen einer Nachfolgeregelung suchen wir eine / n.
Teamlead (m / w / d) Talent Acquisition.Leitung eines fünfköpfigen TA Teams am...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Lead Data Scientist
IC ResourcesBaden-Württemberg, Germany, Germany Baden-Württemberg, Germany (3+ days onsite weekly).IC Resources is seeking a Lead Data Scientist to join our client’s dynamic team in Baden-Württemberg.
This is a fantastic opportunity for an experi...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Lead Software Engineer
SR2 | Socially Responsible Recruitment | Certified B CorporationStuttgart Region, Germany We’re hiring on behalf of a leading AI and robotics company, seeking an experienced.In this role, you’ll design and build cutting-edge software that powers intelligent systems, while leading a high...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Aushilfe im Service
Naturfreunde Baden e.V. Naturfreundehaus BodenseeRadolfzell am Bodensee, Baden-Württemberg, DE Du möchtest dir etwas dazuverdienen und hast Freude daran, Gäste zu betreuen? Wir suchen eine motivierte Servicekraft (m / w / d) auf Minijob-Basis, die unser Team unterstützt.Du unterstützt unser Serv...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Team Lead Software Development
RocheWurttemberg, GermanyVollzeit
- Gesponsert
Head of R&D
Nexus SearchStuttgart Region, Germany Exclusively partnered with a Global Leading Savory Ingredients Producer who is on the search for a Head of R&D.Define and drive the R&D strategy in alignment with company growth objectives and cust...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Global Director of Quality
Standex ElectronicsEngen, Baden-Württemberg, GermanyVor 3 Tagen
StellenbeschreibungDevelop, implement, and oversee quality management systems to drive compliance, efficiency, and continuous improvement. Ensure alignment of quality systems with global standards, including ISO, IATF, or industry-specific requirements. Monitor and refine quality processes to meet evolving business and customer needs. Act as the voice of the customer, ensuring quality initiatives address customer needs and expectations. Analyze customer feedback, complaints, and satisfaction metrics to identify trends and implement improvements. Lead efforts to reduce PPM, improve FPY and enhance overall product and service quality to exceed customer expectations. Engage with stakeholders, including division presidents, functional teams, and customers, to align quality objectives with organizational priorities. Act as the primary liaison for customer and supplier quality discussions, ensuring alignment and resolution of quality concerns. Ensure adherence to applicable regulatory standards, including global and customer-specific requirements. Stay updated on changes to quality regulations and implement necessary adjustments to maintain compliance. Lead internal and external quality audits and oversee the resolution of findings. Define and track key quality metrics (e.g., FPY, PPM, CoPQ, customer complaints) to ensure transparency and accountability. Use data-driven analysis to identify trends, uncover root causes, and recommend solutions for quality improvement. Develop and present comprehensive quality performance reports to senior leadership and stakeholders. Design and implement training programs to improve quality awareness and technical competencies across the organization. Mentor and develop the quality team, fostering professional growth and building leadership pipelines. Promote a culture of learning and continuous improvement in quality practices. Identify and mitigate risks related to product and process quality. Develop proactive risk management strategies, including Failure Modes and Effects Analysis (FMEA). Ensure contingency plans are in place to address potential quality issues and disruptions effectively. Foster a culture of quality excellence by promoting awareness, accountability, and engagement at all organizational levels. Recognize and reward contributions to quality improvement initiatives. Bachelor’s degree in engineering, Quality Management, or a related field Advanced degree (MBA, Master’s in Engineering) preferred Minimum of 15 years of quality management experience in a manufacturing or engineering environment, including 5+ years in senior leadership. Proven experience in implementing quality management systems and leading continuous improvement initiatives within the Quality function. Experience in Lean, Six Sigma, or equivalent methodologies (Black Belt or Master Black Belt certification preferred). Willingness and ability to travel 40%-50% globally. Strong analytical and strategic thinking skills, adept at translating data into actionable insights. Skilled in visualizing and presenting data using tools like Excel and PowerBI. Strong level of business acumen and the ability to understand various business scenarios. Strong self-management skills including accountability, goal setting, self-motivation, and time management. Strong organizational skills with a process-oriented mindset Communication, collaboration, and interpersonal skills with the ability to influence others.
The Global Quality Director will lead the organization's quality strategy, ensuring alignment with business goals and fostering a culture of quality excellence across all divisions. This role is responsible for developing and executing a robust quality management system, ensuring regulatory compliance, driving continuous improvement initiatives, and enhancing customer satisfaction. The role will work closely with stakeholders to ensure quality objectives are integrated into every aspect of the business while driving organizational growth through effective training, development, and risk management practices.
What You'll Do
Strategic Planning and Leadership
- Establish strategic quality objectives and ensure alignment with organizational goals.
- Provide visionary leadership in developing and implementing quality initiatives that enhance customer satisfaction and business performance.
- Collaborate with division leaders to integrate quality strategies into divisional objectives.
Quality Management System
Customer Satisfaction
Stakeholder Management
Regulatory Compliance
Performance Monitoring
Training and Development
Risk Management
Quality Culture Promotion
What You’ll Bring
What We Value