Talent.com

Customer service team lead Jobs in Schwandorf

Zuletzt aktualisiert: vor 8 Stunden
  • Gesponsert
Technical Service Director

Technical Service Director

SigenergyUpper Palatinate, Germany
Technical Service Director (m / f / d).As Technical Service Director you will lead and oversee the entire service operations for Sigenergys energy storage systems (ESS) across the DACH region.Your mis...Mehr anzeigenZuletzt aktualisiert: vor 23 Stunden
German Speaking Help Desk | Relocate to Lisbon for Global Projects

German Speaking Help Desk | Relocate to Lisbon for Global Projects

Cross Border TalentsBavaria, Germany
Vollzeit
Quick Apply
Kickstart Your Career as a German-Speaking Customer Support Specialist in Lisbon.Are you ready to embark on a new professional journey in one of Europe’s most captivating cities? We are looking for...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Praktikant im Bereich Customer Service / SCM (m / w / d)

Praktikant im Bereich Customer Service / SCM (m / w / d)

Possehl ElectronicsWackersdorf, Germany
Mitarbeit bei der Koordination und Auftragsabwicklung für die Kunden und internen Werke von.Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
SERVICE TECHNIKER (M / W / D)

SERVICE TECHNIKER (M / W / D)

AEG Power SolutionsBavaria, Germany
Quick Apply
SERVICE TECHNIKER (M / W / D) bei AEG Power Solutions | softgarden.AEG Power Solutions, an independent international company, is a global leader in power supply and conversion for industrial and renewa...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Lead - Industrial

Sales Lead - Industrial

Anson McCadeGermany Bayern
Unbefristet
Are you passionate about driving revenue growth and forging impactful relationships within the industrial sector? An industry-leading AI solution provider is seeking a dynamic Sales Lead to join th...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
MEP Lead - Munich

MEP Lead - Munich

John Sisk and SonBavaria (Bayern), Germany
Reporting to the Regional Director / Regional MEP Lead, the MEP Lead has responsibility for the delivery of MEP systems across designated large and or multiple smaller scale projects that area on tim...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Health Educator - Bavaria

Health Educator - Bavaria

Aleknagik Technologybavaria, BY, DEU
Quick Apply
Armed Forces Wellness Center (AFWC) at.The Health Educator reports to the Armed Forces Wellness Center (AFWC) Director / Lead Health Educator and works as a team member in a dynamic group that deliv...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Field Service Engineer

Field Service Engineer

microTECH Global LtdBayern, Germany
65,00 € stündlich
Unbefristet
Job Title : Field Service Engineer - onsite.Location : Austria, Unterfederaun.Salary Range : Up to €65, + Company Car or Car Allowance, Award-winning training. Languages : MUST speak German & English.My...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Project Lead Cabling (d / m / w)

Project Lead Cabling (d / m / w)

sysberry-absc GmbHOberpfalz, Mobile Office nach Absprache, DE
Unbefristete Festanstellung | Vollzeit.Oberpfalz & Mobile Office nach Absprache.Verstärkung unseres Geschäftsbereichs.Standort unseres Hightech-Kunden aus der Medizintechnik in der Oberpfalz (Nähe ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
  • Neu!
Analytical Lead / Laborleitung (m / w / d)

Analytical Lead / Laborleitung (m / w / d)

Vulcan Energy GermanyBayern, Germany
Analytical Lead / Laborleitung (m / w / d).Labortechnikern im analytischen Bereich.Laborteam technisch und sorgst dafür, dass. Du bist verantwortlich für die Sicherheit deines Teams : Du achtest auf die....Mehr anzeigenZuletzt aktualisiert: vor 14 Stunden
  • Gesponsert
Field Service Engineer (m / f / d)

Field Service Engineer (m / f / d)

Bruker Nano GmbHNot Specified, Bayern, Germany
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. As one of the world's leading analytical instrumentation companies...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
  • Gesponsert
  • Neu!
Leitung Service (m / w / d)

Leitung Service (m / w / d)

Limes Schlossklinik Abtsee GmbHBayern, Germany
Ab Frühjahr 2025 • Vollzeit • Berchtesgadener Land - Nähe Salzburg.Herzlich willkommen bei den LIMES Schlosskliniken.Die LIMES Schlosskliniken sind eine internationale private Klinikgruppe im Segme...Mehr anzeigenZuletzt aktualisiert: vor 14 Stunden
  • Gesponsert
  • Neu!
Leiter Service (m / w / d)

Leiter Service (m / w / d)

Mentis International Human Resources GmbHBayern, Germany
Geschäftsführer at MENTIS International Human Resources GmbH.Unser Mandant ist ein global agierendes, mittelständisches Hightech-Unternehmen des Maschinenbaus in der Region Franken.Die innovativen ...Mehr anzeigenZuletzt aktualisiert: vor 14 Stunden
  • Gesponsert
Psychotherapeutin / Psychotherapeut (gn) für das interdisziplinäre Team der Psychoonkologie in Starnberg

Psychotherapeutin / Psychotherapeut (gn) für das interdisziplinäre Team der Psychoonkologie in Starnberg

Starnberger KlinikenBayern, DE
Quick Apply
Durchführung und Dokumentation von psychoonkologischen Beratungsgesprächen mit unseren Patientinnen, Patienten und ihren Angehörigen in allen Phasen der Erkrankung. Kriseninterventionen bei onkologi...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Schutzplankenmonteur / -in (m / w / d)

Schutzplankenmonteur / -in (m / w / d)

Team VolkmannTeublitz, BY, DE
Dabei legen wir großen Wert auf Wachstum, Weiterentwicklung und Investitionen in die Zukunft.Um unser Ziel zu erreichen, benötigen wir qualifizierte und engagierte Mitarbeiter •innen, die unsere Wer...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sachbearbeiter im Customer Service ERP (m / w / d)

Sachbearbeiter im Customer Service ERP (m / w / d)

SSH Software und Systemberatung GmbHSchwarzach am Main, Bavaria, Germany
Quick Apply
Sie suchen spannende Aufgaben und neue Herausforderungen? Kundenbetreuung ist genau Ihr Thema? Die SSH Software und Systemberatung GmbH ist führender deutscher Anbieter für ERP / PPS Branchensoftware...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
  • Gesponsert
  • Neu!
Head of Service Delivery

Head of Service Delivery

RED GlobalBayern, Germany
Get AI-powered advice on this job and more exclusive features.Direct message the job poster from RED Global.Connecting SAP & IT Professionals with opportunities for development.RED is delighted to ...Mehr anzeigenZuletzt aktualisiert: vor 14 Stunden
  • Gesponsert
  • Neu!
Senior Medical Director DACH

Senior Medical Director DACH

ARTOBayern, Germany
Be among the first 25 applicants.Specialised in Connecting Mid-Executive Level Medical Affairs Professionals with Innovative Pharmaceutical and Biotech Companies Throughout Europe.Executive Medical...Mehr anzeigenZuletzt aktualisiert: vor 14 Stunden
  • Gesponsert
  • Neu!
Regional Sales Manager, DACH (Video Sales Experience Require)

Regional Sales Manager, DACH (Video Sales Experience Require)

Harmonic Germany GmbhMünchen, Region München, Bayern; Regierungsbezirk Oberbayern; Bayern, Germany
Harmonic is the worldwide leader in video delivery solutions.We enable media companies and service providers to deliver ultra-high-quality streaming and broadcast services to consumers globally thr...Mehr anzeigenZuletzt aktualisiert: vor 8 Stunden
Team Leader B2B Sales

Team Leader B2B Sales

BNP ParibasBavière
Bavière Postulez maintenant $( document ).DAB BNP Paribas ist die Bank für unabhängige Vermögensverwalter, Fondsvermittler, Anlageberater und institutionelle Kunden. Damit sind wir in diesem Segment...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Diese Stelle ist in deinem Land nicht verfügbar.
Technical Service Director

Technical Service Director

SigenergyUpper Palatinate, Germany
Vor 23 Stunden
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : FullTime

About the Role

As Technical Service Director you will lead and oversee the entire service operations for Sigenergys energy storage systems (ESS) across the DACH region. Your mission is to ensure bestinclass service quality customer satisfaction and operational excellence while driving strategic service initiatives. You will manage technical support teams develop service frameworks and strengthen relationships with installers EPCs and distributors to deliver exceptional aftersales service and technical training.

This role requires strong technical expertise leadership and strategic vision to enhance service efficiency scalability and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy ensuring seamless technical support and aftersales service for inverter & ESS solutions.
  • Lead manage and expand the service team including field engineers and technical support staff.
  • Establish and continuously improve service processes response time and efficiency KPIs in coordination with global HQ.
  • Oversee onsite service remote support and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs wholesalers and installers ensuring their technical needs are met.
  • Implement datadriven service performance monitoring identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers distributors and internal teams.
  • Deliver advanced training sessions (both online and facetoface) on installation maintenance and troubleshooting.
  • Ensure uptodate technical documentation including manuals troubleshooting guides and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer providing feedback to product development and R&D teams.
  • Collaborate with sales R&D and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering Renewable Energy or a related field.
  • 10 years of experience in service management aftersales support or operations within the solar & ESS industry.
  • Proven leadership experience managing service teams and technical support functions.
  • Deep technical expertise in solar energy storage systems and inverter technologies .
  • Strong project management skills with the ability to oversee service strategy and execution.
  • Customerfocused mindset with a passion for delivering highquality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).

    • Key Skills

    Fundraising,Management Experience,Coaching,Analysis Skills,Strategic Planning,Team Management,Budgeting,Leadership Experience,Mentoring,Public Speaking,negotiation,Supervising Experience

    Vacancy : 1