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Customer success agent Jobs in Leipheim

Zuletzt aktualisiert: vor 8 Stunden
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Technical Service Director

Technical Service Director

SigenergyUpper Palatinate, Germany
Technical Service Director (m / f / d).As Technical Service Director you will lead and oversee the entire service operations for Sigenergys energy storage systems (ESS) across the DACH region.Your mis...Mehr anzeigenZuletzt aktualisiert: vor 23 Stunden
German Speaking Marketing & Sales Consultant in Barcelona!

German Speaking Marketing & Sales Consultant in Barcelona!

Cross Border TalentsBavaria, Germany
Vollzeit
Quick Apply
Are you an enthusiastic and driven professional with a strong interest in marketing and sales? Do you have experience with Google Ads or other digital marketing tools? If you're a native German spe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Teamleitung (m / w / d) Customer Support

Teamleitung (m / w / d) Customer Support

SOFT-CONSULT Häge GmbH KarriereLangenau, Germany
Sie suchen ein Unternehmen, in dem Sie sich weiterentwickeln können, Ihr Einsatz Anerkennung findet und spannende Projekte auf Sie warten? Herzlich Willkommen bei der SOFT-CONSULT Häge GmbH in Lang...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Customer Service (m / w / d)

Customer Service (m / w / d)

Leasotec GmbHGünzburg, Bayern, DE
34,00 € stündlich
Was bieten wir? • Gesundheitsbudget von 300 - 600 € netto pro Jahr : Frei wählbar für Zahnreinigung, Brillen, IGEL Leistungen, Massagen, Zuzahlungen etc. Bewegen und 23 € netto pro Monat erhalten : Mit...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Regionale : r Vertriebsleiter : in

Regionale : r Vertriebsleiter : in

subrosa health groupBayern, Germany
Be among the first 25 applicants.Direct message the job poster from subrosa health group.Our client is a global leader in advanced cancer diagnostics. This company is dedicated to transforming the w...Mehr anzeigenZuletzt aktualisiert: vor 14 Stunden
IT Support Engineer

IT Support Engineer

ISG International Service GroupBavaria
30,00 € stündlich
IT Support Engineer Großwallstadt, Germany OnsiteAPPLYJoin a fast-growing IT and Engineering solutions provider with a global presence across the EMEA region and the USA. Our client specializes in d...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Sales Agent (m / w / d)

Sales Agent (m / w / d)

OMS Vertriebsgesellschaft mbHNersingen, DE
Deine Karriere bei OMS Prüfservice.Vertrieb mehr als nur eine Rolle.Er ist vielmehr zentraler Bestandteil unserer Wachstumsstrategie und definiert, wie wir im Kontakt mit unseren Kunden den besten ...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Sales Lead - Industrial

Sales Lead - Industrial

Anson McCadeGermany Bayern
Unbefristet
Are you passionate about driving revenue growth and forging impactful relationships within the industrial sector? An industry-leading AI solution provider is seeking a dynamic Sales Lead to join th...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Director, Enterprise

Senior Director, Enterprise

DatabricksBavaria, Germany
While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. Databricks operates at the leading edge of the Unified Data Analytics space...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager Fieldwire (m / w / d) - 100% Remote

Customer Success Manager Fieldwire (m / w / d) - 100% Remote

Hilti GroupArbeitsort = Wohnort, Bayern, Deutschland
Homeoffice
Mit Ihrer Empathie und Lösungsorientierung begeistern Sie unsere Kund : innen aus der Baubranche.Dabei greifen Sie auf Ihre Erfahrungen in der Baubranche (. Projektleiter : in oder Bauleiter : in) und ggf...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Project Director

Project Director

Tbwa Chiat / Day IncBayern, Germany
Remote based in Germany (with occasional travel to client offices).The Project Director reports into the DACH Country Manager and leads consulting projects in their dedicated accounts end to end in...Mehr anzeigenZuletzt aktualisiert: vor 14 Stunden
Channel Business Manager - Deutsche Telekom

Channel Business Manager - Deutsche Telekom

Palo Alto NetworksBavaria, Germany
Homeoffice
You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team within Deutsche Telekom.Your success ...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Verkäufer / Sales Stylist (m / w / d) auf geringfügiger Basis

Verkäufer / Sales Stylist (m / w / d) auf geringfügiger Basis

Levi Strauss & CoBavaria, Germany
Teilzeit
Self-Motivated with a natural approach to sales?.At Levi’s® we believe in originality, making an impact and standing up for what is important. We’d love for you to join our team….As an in-store Sale...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sr. Frontend Developer (m / w / d) / Full Remote

Sr. Frontend Developer (m / w / d) / Full Remote

Tech Punk GmbHFull remote, GER
Homeoffice
Green Tech - Product - Progressive-Roadmap - Salary : 65.Our customer's vision is a world with unlimited access to sustainable mobility, in which a private car is no longer missing.This mobility wil...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Agent (m / w / d)

Customer Service Agent (m / w / d)

DIS AGPfaffenhofen an der Roth, Germany
Wir suchen ab sofort mehrere Customer Service Mitarbeiter (m / w / d) in Vollzeit.Neben einer abwechslungsreichen Aufgabe erwartet Sie ein Arbeitsvertrag mit übertariflicher Bezahlung, sowie eine beruf...Mehr anzeigenZuletzt aktualisiert: vor 14 Stunden
Front Office Agent

Front Office Agent

Vienna House Easy by Wyndham GünzburgGünzburg
Das Vienna House Easy Günzburg ist im smarten Design, punktet durch seine zentrale Lage mit kurzen Wegen zu allen Sehenswürdigkeiten der Stadt. Direkt am Hofgarten gelegen, ist das typisch bayrische...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Regional Sales Manager, DACH (Video Sales Experience Require)

Regional Sales Manager, DACH (Video Sales Experience Require)

Harmonic Germany GmbhMünchen, Region München, Bayern; Regierungsbezirk Oberbayern; Bayern, Germany
Harmonic is the worldwide leader in video delivery solutions.We enable media companies and service providers to deliver ultra-high-quality streaming and broadcast services to consumers globally thr...Mehr anzeigenZuletzt aktualisiert: vor 8 Stunden
Call Center Agent (m / w / d) Inbound

Call Center Agent (m / w / d) Inbound

DIE JOBMACHER GmbH Standort NürnbergMittelfranken, Deutschland, Deutschland
16,00 € stündlich
Werden auch Sie ein JOBMACHER!.Wir suchen genau Sie als erfahrenen.Call Center Agent (m / w / d) Inbound.Standort Nürnberg, Mittelfranken in. Wir freuen uns über Ihr Interesse und auf Ihre Bewerbung!.Er...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Senior) Customer Relationship Manager (m / w / d) Automotive

(Senior) Customer Relationship Manager (m / w / d) Automotive

univativ Schweiz AGGünzburg, DE
2.000,00 € monatlich
Du bist Hauptansprechpartner : in für den Aufbau des Customer Relationship Managements.Dabei verantwortest Du die Steuerung und die Einsatzplanung der operativen Abwicklung im Tagesgeschäft.Du sorgst...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
HR Business Partner Germany

HR Business Partner Germany

ArcelorMittalBayern, Germany
ArcelorMittal BD Recycling is looking for an HR Generalist to support the company in two areas : 1.HR policies and procedures in selected HR areas 2. Work location of the position is possible in Eppi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Service Director

Technical Service Director

SigenergyUpper Palatinate, Germany
Vor 23 Stunden
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : FullTime

About the Role

As Technical Service Director you will lead and oversee the entire service operations for Sigenergys energy storage systems (ESS) across the DACH region. Your mission is to ensure bestinclass service quality customer satisfaction and operational excellence while driving strategic service initiatives. You will manage technical support teams develop service frameworks and strengthen relationships with installers EPCs and distributors to deliver exceptional aftersales service and technical training.

This role requires strong technical expertise leadership and strategic vision to enhance service efficiency scalability and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy ensuring seamless technical support and aftersales service for inverter & ESS solutions.
  • Lead manage and expand the service team including field engineers and technical support staff.
  • Establish and continuously improve service processes response time and efficiency KPIs in coordination with global HQ.
  • Oversee onsite service remote support and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs wholesalers and installers ensuring their technical needs are met.
  • Implement datadriven service performance monitoring identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers distributors and internal teams.
  • Deliver advanced training sessions (both online and facetoface) on installation maintenance and troubleshooting.
  • Ensure uptodate technical documentation including manuals troubleshooting guides and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer providing feedback to product development and R&D teams.
  • Collaborate with sales R&D and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering Renewable Energy or a related field.
  • 10 years of experience in service management aftersales support or operations within the solar & ESS industry.
  • Proven leadership experience managing service teams and technical support functions.
  • Deep technical expertise in solar energy storage systems and inverter technologies .
  • Strong project management skills with the ability to oversee service strategy and execution.
  • Customerfocused mindset with a passion for delivering highquality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).

    • Key Skills

    Fundraising,Management Experience,Coaching,Analysis Skills,Strategic Planning,Team Management,Budgeting,Leadership Experience,Mentoring,Public Speaking,negotiation,Supervising Experience

    Vacancy : 1