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- Neu!
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tristar GmbHDarmstadt, DECustomer Success Engineer for Drones (m / f / d)
Energy RoboticsDarmstadt, DEYOUR TASKS
- Work within a team of experienced sales & customer success experts to build long-term relationships with our customers
- Work daily with customers and internal stakeholders to ensure the successful operation of drones in the field
- Prepare & execute onsite trials, demos & deployments including training
- Be the first point of contact for our customers to understand and enable their vision and support their day-to-day drone operation tasks
- Provide support onsite at our customers to understand and identify cause of issues
- Work closely with the technical operations and support team to ensure a successful customer journey
- Demonstrate ER Software & different aerial robot platforms to customers remotely & onsite
- Provide technical expertise and support to assist the sales team during customer workshops on- & offline
- Attend & lead regular customer meetings to keep track of project vision and progress
- Address all topics related to drone regulations, including the features our product provides to support BVLOS operations for customers.
- Perform live drone flight demos at customer sites and remotely to showcase the capabilities of our product.
YOUR PROFILE
ADDITIONAL QUALIFICATIONS
WHAT DO WE BRING TO THE TABLE?
About us
Energy Robotics was founded by leading experts in intelligent autonomy software for collaborative mobile robots, each with more than a decade of experience in the field and recognized with several of the most important international autonomous robotics awards, paired with successful entrepreneurs and strong investors.
We believe that the coming decade will be shaped by intelligent robots and their applications in the industrial and private sectors. The robotic industry is taking off now, powered by cloud computing, 5G networks and falling cost of robot hardware. This is a game changer and will transform our lives like smartphones just did. Do you want to be part of this? Then join us and be at the forefront of this transformation!