Customer success specialist Jobs in Molbergen

Please note : we have several opportunities across Germany and require flexibility in terms of locations; when applying for the role please be sure to list all your location preferences around Germany

Please note all our internship will take place fully onsite / Bitte beachte dass das Praktikum vor Ort stattfindet.

Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres hundreds of delivery stations and tens of thousands of employees the team works together to efficiently deliver items to customers. In the fulfilment centres millions of items are picked and packed annually while delivery teams work to get orders to customers on time. Safety is the top priority and the operations culture is defined by teamwork diversity and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.

Note : You must have the right to work in the country of employment by the start date.

Key job responsibilities

As an Amazon operations intern youll have the opportunity to apply your analytical skills to impactful projects that enhance the functionality and service of Fulfillment Centers Sortation Centers and Delivery Stations. Key aspects of the role include :

Completing highpriority projects to the highest standard demonstrating your ability to deliver results

Analyzing data to identify operational challenges and opportunities for improvement

Proposing and testing solutions collaborating with the team to implement the most effective ones

Developing communication and teamwork skills by working with managers stakeholders and frontline associates.

Be on the move within the building to engage with various teams. This includes actively gathering knowledge by participating in activities such as prebriefs flow meetings and discussions with the leadership team and associates.

Ability to navigate the workspace and move between different areas is essential for this position.

Displaying flexibility to work various schedules and shift patterns as required.

Potential relocation to the designated work location.

A day in the life

Our internships are educational opportunities that allow you our future managers to discover how we lead and develop our teams of associates. Youll immerse yourself in the fastpaced complex world of our Fulfillment Centers Sortation Hubs and Delivery Stations witnessing how our managers engage their teams to fulfill customer expectations.

This internship will place you at the heart of our operations enabling you to trace the journey of a customer order. Youll gain a realistic job preview of the fulltime opportunities awaiting you within our organization.

Youll learn how our managers cultivate a safe productive environment harnessing the full potential of their teams through effective engagement and performance management strategies. This is your chance to develop skills that will propel you towards a rewarding career with Amazon.

About the team

Intern Community :

As an Amazon Intern youll be part of a vibrant supportive community that empowers your growth and development. Youll collaborate with interns from around the world networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support :

The internship program provides a robust support system including weekly intern office hours dedicated IT and HR support and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions :

Exclusive learning sessions will further enhance your skills granting you access to Amazons cuttingedge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities :

Upon successful completion of the internship you may be considered for a graduate role or a second internship allowing you to continue your journey with Amazon. Additionally youll enjoy a competitive monthly salary relocation support and access to a range of employee benefits.

Internship Start Dates across the year :

We are hiring interns to start anytime from January through September 2025. Each month well hold 12 onboarding days for new hires.

Currently in your penultimate or final year and working towards a university degree in Logistics Supply Chain Production Engineering Business Management or a similar discipline.

Eligible to complete a fulltime internship of 36 months.

Highly proficient in both spoken and written English and German (Common European Framework of Reference C1.

Strong problemsolving and analytical skills with the ability to identify process improvements and innovative solutions.

Excellent communication and teamwork skills able to collaborate effectively with others.

Demonstrated curiosity proactivity and willingness to take on challenges in an ambiguous fastpaced environment.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.

m / w / d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1