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Customer support • berlin

Zuletzt aktualisiert: vor 2 Tagen
  • Gesponsert
Customer Support Representative fmd Remote

Customer Support Representative fmd Remote

PerspectiveBerlin, Berlin, Germany
Homeoffice
Our mission is to enable passionate people to grow the businesses they love.We are doing this by helping 5.So you work work directly impact thousands of entrepreneurs & their customers.Were 100...Mehr anzeigenZuletzt aktualisiert: vor 29 Tagen
Customer Support Specialist - German Speaker

Customer Support Specialist - German Speaker

Bitunix Fintech LLCBerlin, Germany
Homeoffice
Quick Apply
Customer Support Representative - German Speaker.You will be responsible for providing prompt and efficient support to our clients through various communication channels, including email...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Remote Customer Support Specialist in Greece

Remote Customer Support Specialist in Greece

CBTalentsBerlin, Berlin, Germany
Homeoffice
Join Our Team as a Customer Support Specialist in Athens Greece Remote & Shift Work!.We are looking for talented individuals to join our Customer Support team! This is a.Customer Support Speci...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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German customer support agent - Remote freelance

German customer support agent - Remote freelance

CbtalentsBerlin, Berlin, Germany
15,00 € stündlich
Homeoffice
Freelance Customer Support via Email for German Speakers.Are you looking for a fully remote and flexible job We are hiring freelance email customer support agents for international companies.Monday...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
Customer Support Associate - Remote (m / w / d)

Customer Support Associate - Remote (m / w / d)

SIDESBerlin, Berlin, DE
Homeoffice
Schön, dass Du auf unsere Ausschreibung gestoßen bist - wir sind SIDES - die richtige Wahl wenn Du ein motiviertes und inspirierendes Arbeitsumfeld suchst!!. Wir suchen für unseren Bereich "Customer...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Sales Support (m / w / d)

Sales Support (m / w / d)

MFG Deutsche Saatgut GmbHBerlin, DE, Deutschland
Homeoffice
Die DEUTSCHE SAATGUT ist das stark wachsende mittelständische Unternehmen, für das wichtige Betriebsmittel Saatgut.Das Marktpotential ist immens – und wir wollen mehr!.Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Customer Support Agent - Remote (German-speaking)

Customer Support Agent - Remote (German-speaking)

ViaRemote - Germany
14,00 € stündlich
Homeoffice
Via is using technology to transform transportation around the world.From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.A...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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German Speaking Customer Support Agent Home Office Freelance Minijobber mwd

German Speaking Customer Support Agent Home Office Freelance Minijobber mwd

Naturida GmbHBerlin, Berlin, Germany
Homeoffice
Also interesting for former Customer Success and Customer Happiness Managers : .Do you have some experience in customer support and are you passionate about making costumers happy Do you have a genui...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Elektronikerin mwd fr Technischen Support 100 Remote

Elektronikerin mwd fr Technischen Support 100 Remote

Enpal B.V.Berlin, Berlin, Germany
Homeoffice
Technische Betreuung aus dem HomeOffice : .Du untersttzt die Handwerker remote bei der Installation und Inbetriebnahme auf den Baustellen. Du beantwortest technische Fragen der Handwerker telefonisch ...Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
SDR / Customer Matchmaker bei AI Proptech

SDR / Customer Matchmaker bei AI Proptech

MANAGBL.AI GmbHBerlin, Germany
Homeoffice
Quick Apply
Bist du bereit, die Zukunft der Immobilienbranche mitzugestalten und deine Sales-Fähigkeiten auf ein neues Level zu bringen? MANAGBL. AI sucht dich als Sales Development Representative!.Wir unterstü...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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Social Media Dutch - work from home - all genders

Social Media Dutch - work from home - all genders

Workstation Customer CareBerlin, Berlin, Germany
Homeoffice
Become a new team member (m / f / d) for a wellknown social media platform in the the Dutch team.This role can be performed from anywhere in Germany 100% home office. Hardware will be provided you just...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Development Representative

Customer Development Representative

SHERPANYBerlin, Germany
Homeoffice
Quick Apply
Wir sind SHERPANY - ein junges und mehrfach ausgezeichnetes Tech-Unternehmen mit Hauptsitz in Zürich.Durch unser in-house entwickeltes System verwandeln wir Meetings von Zeitverschwendern in Wertsc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT-Support (m / w / d)

IT-Support (m / w / d)

DIS AGBerlin, Berlin, DE
Homeoffice
Werden auch Sie Teil unserer Erfolgsgeschichte und kommen Sie ins Netzwerk der Besten!.Für ein dynamisch wachsendes Unternehmen bieten wir Ihnen die Möglichkeit, als. Arbeitsumgebung tätig zu werden...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Manager (m / w / d)

Customer Support Manager (m / w / d)

Onepage GmbHBerlin, Germany
Homeoffice
Quick Apply
Die Onepage GmbH ist ein SaaS-Unternehmen, welches sich das Ziel gesetzt hat, den kinderleichten Aufbau von modernen, schnellen und conversionstarken Webseiten und Landingpages für jeden Unternehme...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Manager (m / w / d)

Customer Support Manager (m / w / d)

Career1GroupRemote, Berlin, DE
100,00 € stündlich
Homeoffice
Sorgfalt und Engagement, sowohl schriftlich als auch telefonisch.Fragen zu klären und einen persönlichen Austausch zu ermöglichen. Teilnehmern und Kostenträgern Fragen ab und versendest digitale Dok...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Remote Support / EDV Support / Home Office

Remote Support / EDV Support / Home Office

ShaarConsultingBerlin, Berlin, DE
Homeoffice
Remote Support / EDV Support / Home Office ✅ in Berlin Bist du bereit für eine spannende Herausforderung im IT-Bereich? Wir bieten dir die Möglichkeit, Teil eines dynamischen Teams zu werden und de...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care - Bike Expert

Customer Care - Bike Expert

UpwayBerlin, Germany
Homeoffice
Quick Apply
Upway ist die erste global Plattform für generalüberholte E-Bikes 🚲, die in den ersten 18 Monaten von 0 auf 5 Länder angewachsen ist 🔥 und sich auf einer Expansionsreise befindet, um E-Mobilität ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Clinical Program Support Specialist

Clinical Program Support Specialist

ParexelRemote, Berlin, Germany
Homeoffice
When our values align, there's no limit to what we can achieve.Parexel are currently recruiting for an experienced clinical project coordinator to join one of our key sponsors in Europe.In this new...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Language Support Specialist (German)

Language Support Specialist (German)

RateHawkBerlin, BE, DE
Homeoffice
Quick Apply
B2B partners in German language.B2B partners in German language;.If you want to participate in a conference, we will help to organize it;.Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
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Customer Support Representative fmd Remote

Customer Support Representative fmd Remote

PerspectiveBerlin, Berlin, Germany
Vor 29 Tagen
Anstellungsart
  • Homeoffice
Stellenbeschreibung

About Perspective

Our mission is to enable passionate people to grow the businesses they love. We are doing this by helping 5.000 entrepreneurs with the fastest and easiest growth marketing platform. So you work work directly impact thousands of entrepreneurs & their customers.

Were 100 bootstrapped & profitable. With less than 40 people we were able to scale our company to over 11M ARR. Now we are on our journey towards 100M ARR and we believe by staying a small team with highly talented people we will get there fastest.

Were in an exciting phase expanding internationally and maturing our product and culture at the same time. We prioritize great and high impact we strive for highest quality in what we do as we believe the world doesnt need more mediocrity.

We foster a culture of ownership and freedom in a fully remote environment across Europe enabling us to build the lives we want while making maximal impact. Come join our team of extraordinary people!

About the role

It is important to us to make entrepreneurs and marketers happy and successful by supporting them in using our Perspective software. With empathy and technical understanding we meet our customers in a solutionoriented manner in order to master their challenges together. You act proactively to continuously increase customer benefits and thus accelerate our growth as a team player.

What you will be doing

  • You answer customer requests handle bug issues and investigate on the customers account about problems
  • You categorise and analyse insights from conversations with customers to improve our products and processes
  • You identify potentials for a better customer journey and self service
  • You maintain and expand articles bots the knowledge library and auto replies to achieve fast but qualitative support
  • You take responsibility for own projects and ensure it is completed within a quarter to improve support service

You participate in customer onboarding calls if needed to ensure a smooth start with our product

Who you are

  • You know how customers expectations and wishes have to be answered in chat conversations from beginner to advanced questions
  • You always go an extra mile for best customer experience development and think customer and software first
  • You have a strong passion for online marketing
  • You can handle customer inquiries with an excellent communication strategy and style
  • You are good at finding running and finishing projects
  • You are able to organize your day and prioritize tasks
  • You can share constructive feedback and are open for feedback
  • You understand and identify customer needs we dont fit at the moment and forward potentials to the team lead
  • You have excellent communication skills in German (nativelevel proficiency) and English (fluent)
  • Its a great advantage if you have technical knowledge of marketing tools (e.g. Facebook Ads Google Analytics Zapier email tools) and social media
  • Not a requirement but an advantage if you have a technical background or experience in tech support

    • If you think this job is the right job for you even though you do not perfectly match the profile we would still love to hear from you.

    What you can expect at Perspective

  • Remote & Freedom We strongly believe that every work environment needs to be ideal and fitted to the person. For this very reason all our team members work remotely in their own much needed way. Thats how we can ensure that all our talents have much freedom to create the best results possible.
  • Responsibility Ownership & Impact At Perspective all our team members have a voice. We value every opinion and encourage all to speak their mind. Only with team effort we can create something great. We believe in our team and therefore give them much responsibility. Even if we fail we learn from it get back up and continue to succeed. It is part of the game and we know it.
  • Personal & Professional Growth Your development is our priority. With our intensive onboarding feedback talks and trainings we foster your personal and professional development. One of our core value is Keep Growing which we portray in everything we do.
  • Best Equipment & Remote Budget Our company is build on the USP of quality and we want to keep it that way. To keep up the quality we only provide the best equipment to our team : For example every new team member receives an Apple MacBook Pro for their work and a monthly remote working budget.
  • Team Events We know working solely remotely can make it difficult to build a strong team spirit. However at Perspective we focus deeply on team building by hosting various team events throughout the year. We understand the need of interaction facetoface and strongly encourage it.
  • Cordial & passionate team Last but not least we are the most cordial team you can imagine. We love working together respect each other and always value each others opinions. We care deeply about our team members and are always down for a good virtual after work hangout.

    • Required Experience :

    Unclear Seniority

    Key Skills

    Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Employment Type : Full Time

    Experience : years

    Vacancy : 1