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Customer support Jobs in Blumberg

Zuletzt aktualisiert: vor 7 Tagen
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Customer Support Specialist

Customer Support Specialist

CAIZBerlin, Germany
Revolutionizing Islamic Finance with Blockchain Technology.Are you ready to be part of a groundbreaking initiative that combines Islamic finance principles with cuttingedge blockchain technology.Lo...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
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Customer Support Manager fmd

Customer Support Manager fmd

KENJOBerlin, Germany
Welcome to your Kenjo application journey.A bunch of entrepreneurial dreamers who really think they can create a better world. Kenjo is an innovative allinone HR Software that makes the lives of emp...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
Japanese customer support agent

Japanese customer support agent

CbtalentsBerlin, Germany
Homeoffice
Vollzeit
Quick Apply
Job Opportunity : Customer Support Agent Japanese Speakers.Work from anywhere, including the islands, and enjoy a fully paid relocation package. Greece (any city or island, remote work).Japanese (C1 ...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Community Management / Customer Support (Nebenjob)

Community Management / Customer Support (Nebenjob)

READO GmbHBerlin
Wir sind READO – eine innovative Plattform für Bücherfans, die es Lesern ermöglicht, spannende Geschichten zu entdecken, mit Gleichgesinnten in Kontakt zu treten und ihre Lesewelt zu teilen.Als wac...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Customer Support Managerin wmd Baubegleitung

Customer Support Managerin wmd Baubegleitung

Enpal B.V.Berlin, Germany
Deine Chance die Zukunft mitzugestalten!.Als fhrendes Unternehmen in der Solarbranche treiben wir die Energiewende voran und suchen. Customer Support Manager : in (m / w / d).Baubegleitung von Photovoltai...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Freelance | Spanish-speaking

Customer Support Freelance | Spanish-speaking

Luna SocksBerlin
Luna Socks is an e-commerce startup that sells custom pet socks, allowing customers to upload images of their pets to have them printed on high-quality socks. As the leading brand in our sector in E...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Customer Support New Media Entertainment mfd

Customer Support New Media Entertainment mfd

Workstation Customer CareBerlin, Germany
Our client is a pioneering music film and television distribution company and topranked Multi Channel Network operating in more than 25 global markets. With a holistic approach to sales and marketin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Specialist

Customer Support Specialist

Voli AgencyBerlin, Germany
10,00 €–15,00 € stündlich
Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat. Address customer inquiries concerns and feedback with empathy and effici...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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German Customer Support - Malta

German Customer Support - Malta

CBTALENTSBerlin, DE
Join us in creating a safer online environment!.German-speaking Customer Support & Content Moderation Agents.Handle customer inquiries and complaints via email and live chat (no phone calls).Review...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
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Customer Support Specialist mwd

Customer Support Specialist mwd

First Bananas GmbHBerlin, Germany
3.600,00 €–4.800,00 € monatlich
Hey there! Ready to join a team thats all about fun and innovation At First Bananas GmbH were on a mission to revolutionize the iGaming world with our awesome mobile gaming apps.As a Customer Suppo...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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Customer Support Specialist in Bulgaria

Customer Support Specialist in Bulgaria

CBTalentsBerlin, Germany
Join Our Team as a Customer Support Specialist in Sofia Bulgaria!.Are you passionate about delivering toptier customer service We want YOU to be part of our dynamic team!.Monday to Friday 8 hours b...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Customer Support Specialist

Customer Support Specialist

BillieBerlin
We are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions.We are to c...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Werkstudent Customer Support (m / w / d)

Werkstudent Customer Support (m / w / d)

CKM GroupBerlin, BE, de
Quick Apply
Vielzahl von Unternehmen sowie eine Klinik, die alle dazu beitragen, unserer Vision von einer gesünderen Welt näher zu kommen. Public Health eine führende und wegweisende Rolle im Gesundheitssystem ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Porsche Customer Support (w / m / d)

Porsche Customer Support (w / m / d)

Porsche Digital CRHBerlin, Berlin, Deutschland
Quick Apply
Porsche Customer Support (w / m / d).IF YOU MAKE HEARTS BEAT FASTER, YOUR OWN HAS TO BE IN THE RIGHT PLACE.Porsche Customer Support (w / m / d). Gemeinsam mit Dir wollen wir den telefonischen Kundenservice ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Manager •in

Customer Support Manager •in

ARTBUTLERSchöneiche bei Berlin, Germany
Du hast relevante Berufserfahrung im Customer Support.Du arbeitest Dich schnell in neue Software ein und bringst sowohl ein grosses Interesse als auch ein solides Verstndnis von digitalen Lsungen m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Manager (m / w / d)

Customer Support Manager (m / w / d)

Onepage GmbHBerlin, Germany
Homeoffice
Quick Apply
Die Onepage GmbH ist ein SaaS-Unternehmen, welches sich das Ziel gesetzt hat, den kinderleichten Aufbau von modernen, schnellen und conversionstarken Webseiten und Landingpages für jeden Unternehme...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Specialist

Customer Support Specialist

TibberBerlin, Germany
We are Tibber the energy company that wants you to use less energy.Yes we are by definition an energy company but were more techy than most. How and why you might ask Well a third of our employees a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Associate mvx

Customer Support Associate mvx

SIDES (SimplyDelivery GmbH)Berlin, Germany
Leading and coordinating the customer support team.Developing and implementing support strategies to increase customer satisfaction. Analyzing support data and metrics to identify and resolve issues...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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German Customer Support Representatives for Pandora

German Customer Support Representatives for Pandora

Teleperformance GreeceBerlin, Germany
Ready to give a voice to people's love? Work with us for Pandora, the world's most loved jewelry brand!.Are you passionate about jewelry and customer support? Teleperformance Greece collaborates wi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Manager (m / w / d)

Customer Support Manager (m / w / d)

myCraftnote Digital GmbHBerlin, Germany
Quick Apply
Mit unserer innovativen Plattform und unserem direkten Draht zu unseren Kund : innen, revolutionieren wir die Art und Weise, wie Handwerksbetriebe ihre Projekte planen und durchführen.Mit Craftnote k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Specialist

Customer Support Specialist

CAIZBerlin, Germany
Vor 7 Tagen
Stellenbeschreibung

Revolutionizing Islamic Finance with Blockchain Technology

Are you ready to be part of a groundbreaking initiative that combines Islamic finance principles with cuttingedge blockchain technology

Look no further than CAIZ THE FIRST ISLAMIC ECOSYSTEM BUILT ON BLOCKCHAIN.

At CAIZ our mission is clear : to create a Fiqh compliant financial ecosystem that provides our community with fair and easy access to ethical financial products and services. We believe in empowering individuals to build a strong financial future while engaging in longterm economically beneficial behavior.

Our native coin CAIZcoin that fuels the CAIZblockchain. With CAIZcoin you can make seamless payments store value and interact with a range of ethical financial products we are developing. The centerpiece of our ecosystem is the innovative CAIZapp giving users complete control over their digital assets.

We are a passionate team reshaping finance and we are expanding our dynamic workforce. Join us in a collaborative work environment focused on creating a fast and compliant money transfer structure.

WHY TO JOIN CAIZ

  • Innovative & PurposeDriven : At CAIZ we combine advanced blockchain technology with the principles of Islamic finance to create an innovative and modern financial system. Join us to be part of a forwardthinking organization that is reshaping the future of finance.
  • Ethical Impact : As part of CAIZ youll be working in an Organization that prioritizes ethics and integrity in all its operations ensuring that every solution we offer aligns with the core values of fairness transparency and respect.
  • Growth & Learning Opportunities : At CAIZ we value personal and professional growth. Youll have the opportunity to learn innovate and grow within a dynamic supportive environment while contributing to the development of ethical financial solutions.
  • Global Vision Local Impact : CAIZ is focused on creating an inclusive sustainable financial system that empowers individuals globally. Youll be contributing to a company that has a positive impact on local communities and the global financial landscape.
  • Collaborative Culture : We believe in teamwork and collaboration. Youll work alongside passionate professionals who are committed to driving change in the crypto and blockchain space working together to create an ethical financial future.
  • Secure & Transparent Environment : We emphasize trust and security in all aspects of our operations. As part of CAIZ youll be part of a transparent organization that values customer trust and ensures the highest security standards in the crypto space.

Tasks

We are hiring a Customer Support Specialist to manage customer queries and complaints. You will also be asked to modifications and escalate complaints across several communication channels.

Key Responsibilities :

  • Customer Assistance : Provide timely courteous and effective support to customers via phone email live chat or social media channels.
  • Issue Resolution : Diagnose and resolve customer complaints and technical issues ensuring a high level of customer satisfaction.
  • Product Knowledge : Maintain a deep understanding of our products / services and provide accurate detailed information to customers.
  • Ticket Management : Manage support tickets from creation through to resolution ensuring each inquiry is documented prioritized and followed up on.
  • Troubleshooting : Identify customer problems and provide clear stepbystep solutions or direct them to appropriate resources or departments.
  • Customer Feedback : Gather feedback from customers and relay important information to the relevant departments for product / service improvement.
  • Escalation : Escalate complex or unresolved issues to the appropriate higherlevel support or technical teams.
  • Knowledge Base Maintenance : Help maintain and update internal knowledge base and FAQs based on common customer inquiries and new product / service updates.
  • Provide accurate valid and complete information by using the right methods / tools
  • Keep records of customer interactions process customer accounts and file documents
  • Follow communication procedures guidelines and policies
  • Take the extra mile to engage customers
  • Requirements

    Experience :

  • Experience : Minimum of 5 years of experience in customer support or a similar role (experience in Financial Industry is a plus). Knowledge or experience in Finance and / or Decentralized Finance and / or Cryptocurrency / Blockchain
  • Communication Skills : Excellent verbal and written communication skills with the ability to communicate effectively and clearly with customers. Should be Fluent in English.
  • ProblemSolving : Strong analytical and troubleshooting skills with the ability to identify problems and provide appropriate solutions.
  • TechSavvy : Proficient with customer service software CRM systems and Microsoft Office Suite. Knowledge of Finance is a plus.
  • CustomerCentric : A genuine passion for delivering exceptional customer experiences and a calm demeanor under pressure.
  • Team Player : Ability to work well within a team collaborate with other departments and share knowledge to enhance customer service processes.
  • Level of studies : Diploma Bachelor or Master Degree in Economics Business Sales or similar

    Benefits

    BENEFITS AT CAIZ :

  • Competitive Financial Compensation : We offer financial benefits that reflect the value of your work and dedication.
  • Work Flexibility : Enjoy the flexibility to work from home the office or even abroad.
  • Annual Holidays : Generous paid time off to help you maintain a healthy worklife balance.
  • Relocation Assistance : We provide relocation support for employees moving to new locations.
  • Professional Development : Opportunities for training certifications and career growth.
  • Employee Recognition : Programs to celebrate and reward your achievements and contributions.
  • Inclusive & Collaborative Culture : A supportive and diverse work environment where your voice matters.
  • Diversity Equality and Inclusion : We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.
  • Dont miss this opportunity apply now and be part of the CAIZ revolution.

    Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full Time

    Vacancy : 1