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Customer support Jobs in Mülheim An Der Ruhr

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Customer support • mulheim an der ruhr

Zuletzt aktualisiert: vor 4 Tagen
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Technical Support Engineer

Technical Support Engineer

CHC Navigation | CHCNAVEssen, DE
CHC Navigation is a global provider of innovative GNSS navigation and positioning solutions covering a wide range of professional applications, including land and airborne surveys, conventional GNS...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Kundenberater Vodafone (m / w / d)

Kundenberater Vodafone (m / w / d)

regiocom Customer Care SEEssen, Nordrhein-Westfalen, Germany
Wir bieten dir eine langfristige Perspektive in einem internationalen Team.Uuml;ber uns - regiocom Customer Care : .Customer Care gehört zu den führenden Call Center Dienstleistern ...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Operations Support [FLO FLC]

Operations Support [FLO FLC]

MaerskDuisburg, North Rhine-Westphalia, Germany
Support role for operations can include administrative tasks including data entry and printing off reports to support the efficient running of the operation. Typical titles include; Operations or Wa...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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German-speaking Customer Support

German-speaking Customer Support

Cross Border TalentsEssen, North Rhine-Westphalia, Germany
German-speaking Customer Support & Content Moderator Work & Travel Experience in Malta.Are you looking for a new adventure combining career growth and lifestyle. How about living by the sea ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Sales (m / w / d)

Customer Support Sales (m / w / d)

Avedo - Eine Marke der Ströer X GmbHGelsenkirchen, NW, DE
Du hast Freude am Telefonieren und findest durch deine kommunikative Persönlichkeit schnell Zugang zu anderen?.Customer Support Sales (m / w / d). Arbeitsplatz und Festanstellung in Vollzeit oder Teilze...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Kaufmännischer Mitarbeiter Customer Support Center Klima- und Kältetechnik (m / w / d)

Kaufmännischer Mitarbeiter Customer Support Center Klima- und Kältetechnik (m / w / d)

Mitsubishi Electric Europe B.V. Niederlassung DeutschlandRatingen, Nordrhein-Westfalen, Deutschland
Gemeinsam mit Ihnen wollen wir wachsen : .Der Bereich Living Environment Systems sucht in Ratingen befristet für 2 Jahre einen. Kaufmännischen Mitarbeiter Customer Support Center Klima- und Kältetechn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Manager

Customer Service Manager

Hartmann YoungEssen, DE
Customer Service Manager - Medical Device.Hartmann Young is partnered with an established global organisation in diabetes care, seeking to grow the team in Germany with the addition of a Customer S...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
Customer Support Sales (m / w / d)

Customer Support Sales (m / w / d)

AvedoGelsenkirchen, DE
Arbeitsplatz und Festanstellung in Vollzeit oder Teilzeit (ab 25h / Woche).Einarbeitung und Coachings für deine persönliche Weiterentwicklung. Avedo hast du’s gut : Rabatte für Events, Onlineshops, Rei...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Sales Manager Grocery & Discounter-Umfeld / Customer Support (all genders)

Senior Sales Manager Grocery & Discounter-Umfeld / Customer Support (all genders)

Schleich GmbHEssen, Nordrhein-Westfalen, DE
Ist unsere Story auch deine Story?.Wenn Kinder die authentischen Figuren und Spielsets von schleich® in die Hand nehmen, eröffnen sich wunderbare Fantasiewelten. Jeder Dinosaurier, jeder Elefant, je...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
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Software Technical Support

Software Technical Support

JD Talent StreamEssen, DE
Sind Sie ein Software-Support-Spezialist und bereit für den nächsten Schritt in Ihrer Karriere?.Für ein wachstumsstarkes Unternehmen im Bereich HR-Softwarelösungen suchen wir einen Technischen Soft...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Administrative Support Supervisor

Administrative Support Supervisor

JD.COMOberhausen, North Rhine-Westphalia, Germany
NASDAQ : JD and HKEX : 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core.Renowned for its s...Mehr anzeigenZuletzt aktualisiert: vor 29 Tagen
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Technical Support Engineer

Technical Support Engineer

SAJEssen, DE
Technical Support & Troubleshooting.Provide advanced phone, email, and on-site support to installers and customers for Residential and C&I solutions. Diagnose and resolve complex technical issues re...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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German-Speaking Customer Support Malta

German-Speaking Customer Support Malta

NordicrecruitersEssen, North Rhine-Westphalia, Germany
Are you ready to take your German language skills to an international environment while living on one of the Mediterraneans most beautiful islands We are looking for a. German-Speaking Customer Supp...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Customer Support Specialist in Sofia, Bulgaria

Customer Support Specialist in Sofia, Bulgaria

Velenosi&MeredithGelsenkirchen, North Rhine-Westphalia, Germany
Hiring : Customer Support Specialist (German & English) - Sofia Bulgaria.Join a top international team supporting a leading. German (C2 / native) English (B2).Morning Late or Night (transport & bonuse...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Support / Customer Support Specialist (1st Level / teilweise 2nd Level)

IT Support / Customer Support Specialist (1st Level / teilweise 2nd Level)

copago AGOberhausen, Nordrhein-Westfalen, DE
Du bist die erste Anlaufstelle für Supportanliegen unserer Kunden – telefonisch und per E-Mail (1st Level, teilweise 2nd Level, deutschsprachig). Du nimmst Störungen sauber auf, priorisierst sie und...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Mitarbeiter Customer Support Koordination (m / w / d)

Mitarbeiter Customer Support Koordination (m / w / d)

secunetEssen, DE
Mitarbeiter Customer Support Koordination (m / w / d).Für unser hoch motiviertes Team im Bereich.Anlaufstelle für alle im Kunden-Support eingehenden Kundenanfragen / Störungsmeldungen / Probleme in Bezug a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter Customer Support (m / w / d) - In 3 Minuten erfolgreich bewerben

Mitarbeiter Customer Support (m / w / d) - In 3 Minuten erfolgreich bewerben

NPO Applications GmbHOberhausen, Deutschland
MITARBEITER CUSTOMER SUPPORT (M / W / D) CUSTOMER SUPPORT MITARBEITER (M / W / D) Die NPO Applications GmbH ist ein Softwareunternehmen mit dem Schwerpunkt webbasierter Softwarelösungen.In einem mehr als 6...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
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Technical Support Engineer (mwd)

Technical Support Engineer (mwd)

Deutsche TelekomOberhausen, North Rhine-Westphalia, Germany
Gesellschaft : rola Security Solutions GmbH.Standort : Deutschland : Nordrhein-Westfalen : Oberhausen.Behörden und Organisationen mit Sicherheitsaufgaben sowie Lieferant für zahlreiche internationale...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Support Specialist (mfd)

Technical Support Specialist (mfd)

ABBRatingen, North Rhine-Westphalia, Germany
At ABB we help industries outrun - leaner and cleaner.Here progress is an expectation - for you your team and the world.As a global market leader well give you what you need to make it happen.It wo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Support Engineer

Technical Support Engineer

CHC Navigation | CHCNAVEssen, DE
Vor 30+ Tagen
Stellenbeschreibung

About the Company

CHC Navigation is a global provider of innovative GNSS navigation and positioning solutions covering a wide range of professional applications, including land and airborne surveys, conventional GNSS surveys, 3D mass data acquisition, precision farming, unmanned navigation and robotics, real-time GNSS infrastructure, and more.

CHC Navigation is looking for a highly motivated and outstanding Technical Support Engineer for our fast-growing business to join our German team . As Technical Support Engineer will lead technical processes, and tools to deliver an amazing technical support experience for CHCNAV partners, distributors and clients! We need your strong passion for a five-star technical support experience. In this role you will have tremendous influence and impact because our partners are our best asset to grow business, and a solid technical support experience is essential to build trust and reliability.

Responsibilities

In this role, your primary responsibility will be to ensure our partners and enterprise customers are successfully trained to demonstrate, install, and flawlessly use CHCNAV products and solutions. As a technical support engineer, you are also responsible for answering any technical questions , issues and requests. In many cases, this job also requires traveling to business partner locations or customer sites for training or demo purposes. Finally, this includes but is not limited to the following critical competencies :

  • Provide fast and efficient customer service to business partners, dealers , and enterprise customers
  • Ensure successful onboarding of new partners, reseller and customers from both a hardware and software perspective
  • Support sales colleagues with the technical details as a technical expert
  • Arrange on-site tests, demos or trainings
  • Develop and manage the relationship with resellers and partners, being accountable for their updates and technical requests to improve their experience and retention
  • Perform problem analysis resulting in resolution of product-related problems, including the follow-up, testing, troubleshooting, and the identification of bugs and enhancements
  • Work closely with CHCNAV Shanghai headquarter to discuss technical issues, requirements, developments. Also keep the HQ informed by regular reports, and get the latest news from them.
  • Approach different European GNSS related agencies and institutes for possible cooperation, certificates, technical documentations or licenses, permissions.
  • Be up-to-date with the latest GNSS related technologies and competitors
  • Build and update training materials and how-to user guides
  • Work well in a team environment that spans across different time zones

Required Skills

  • Experience in technical customer service / support
  • Possesses strong communication skills, both verbal and written
  • Proficient in presenting and public speaking , including technical training and demonstrations
  • Experience with Microsoft applications & comfortable learning new computer applications
  • Possess strong problem -solving skills
  • Excellent analytical skills combined with impeccable business judgment
  • Friendly but professional presence to build trust in our partners
  • Reliable and responsible personality to keep the trust
  • Fluent in English and German

    • Travel Requirements

    There are some travels required in this role - including travel to a business partner or customer locations, trade shows, visit strategic accounts, other regional trips to support CHC NAV German team

    What can we give you in return?

  • Serious professional challenges
  • A secure and well-paid job
  • Cutting-edge infrastructure
  • The opportunity to contribute to the build the future of CHCNAV in Germany
  • A youthful, proactive team
  • The opportunity of working abroad and visiting our Shanghai, Nanjing, Wuhan offices