Customer support Jobs in Neuendettelsau

We are looking for individuals who want to join our Team in Katterbach, Germany.

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Job Opening : IACS Registrar Location : Katterbach, Germany – On-Site Start Date : Immediate Schedule : Full-Time – Monday–Friday, 0800–1600 Serve the Mission.

Support the Community.

Are you dependable, detail-oriented, and passionate about supporting U.S.

military communities?

Do you thrive in a structured environment where your work makes a direct difference for service members and their families?

If so, French Consulting has an opportunity for you.

French Consulting is seeking an IACS Registrar to provide professional customer service and administrative support at U.S.

Army Garrison Katterbach.

In this role, you will serve as a key point of contact for USAG community members, process access rosters, issue identification credentials, and ensure compliance with U.S.

Army regulations governing the Installation Access Control System (IACS) program.

Your work will directly contribute to the safety and security of the installation and the well-being of the military community.

What You’ll Do Customer Service & Access Control Provide frontline customer service and direction to USAG Katterbach community members.

Issue DBIDS (Defense Biometric Identification System) Cards to authorized personnel.

Process access roster lists for individuals requiring installation access for special occasions and on-post functions.

Coordinate with the Directorate of Emergency Services (DES) and Provost Marshal’s Office (PMO) to ensure accurate information submission.

Administrative Duties Perform a variety of administrative and clerical tasks in support of IACS operations.

Conduct basic data entry and maintain accurate records.

Implement and adhere to all applicable U.S.

Army regulations related to the IACS Project.

Ensure all documentation and submissions are completed accurately and in a timely manner.

Who You Are You are a U.S.

citizen over the age of 18 with a strong sense of integrity and professionalism.

You have a background in customer service and know how to engage respectfully and effectively with a diverse community.

You are organized, reliable, and comfortable working in a regulated, security-conscious environment.

You understand or have experience with the military lifestyle — as a veteran, military spouse, or community member.

You take initiative, follow procedures carefully, and take pride in doing your job right.

• Qualifications Education High School Diploma or equivalent required.

Experience Minimum of one (1) year of experience in customer service or customer service administration.

Prior experience with administrative duties or data entry preferred.

Language Proficiency Must be able to read, write, and communicate effectively in English.

Skills Basic computer proficiency and data entry skills.

Organized, dependable, and attentive to detail.

Able to follow written and verbal instructions accurately.

Work Authorization & Access Must be a U.S.

citizen over the age of 18.

Must be able to obtain and maintain base access.

Must be able to obtain and maintain a Common Access Card (CAC).

Must pass a criminal background check.

• Note: This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

Why You’ll Love It Here 🌝 Purposeful work that directly supports the safety and security of U.S.

military personnel and their families.

• 📅 Consistent schedule with standard Monday–Friday hours — giving you stability and work-life balance.
• 🤝 A supportive team culture at French Consulting that values your contributions and invests in your success.
• A meaningful mission serving the U.S.

Army community.

Ready to Join Us?

Apply today by uploading your resume at https://french-consulting.com/careers.

Bring your dedication, your skills, and your commitment to service — and join a team that’s proud to support America’s military communities abroad.

• -- French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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