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Zuletzt aktualisiert: vor 21 Stunden
Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Homeoffice
Vollzeit
Quick Apply
Technical Service Director (m / f / d).As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's energy storage systems (ESS) across the DAC...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Clinical Support Specialist - Rheinland-Pfalz, Teile Hessens und Baden-Würtemberg (7175)

Clinical Support Specialist - Rheinland-Pfalz, Teile Hessens und Baden-Würtemberg (7175)

Guided SolutionsRheinland-Pfalz, Teile Hessens und Baden-Würtemberg
Our customer is a leading medical technology company that offers minimally invasive medical devices worldwide.As a family business, our customer strives to provide the best outcome for patients and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Field Support Specialist Traktoren und Digitales Business Ost (m / w / d)

Field Support Specialist Traktoren und Digitales Business Ost (m / w / d)

CLAAS Vertriebsgesellschaft mbHLandsberg, ST, DE
Ihr Tätigkeitsgebiet erstreckt sich über die gesamte Region Sachsen, Sachsen-Anhalt, Thüringen & Brandenburg.Sie betreuen und beraten unsere CLAAS Vertriebspartner und Kunden vor Ort in allen Servi...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
  • Gesponsert
  • Neu!
Technical Project Manager (m / f / x) Electrical Engineering

Technical Project Manager (m / f / x) Electrical Engineering

Exide Technologies GmbHRheinland-Pfalz, Germany
Energizing a new world with Exide Technologies.Exide Technologies ( ) is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial a...Mehr anzeigenZuletzt aktualisiert: vor 21 Stunden
Regional Account Manager BENELUX & Scandinavia

Regional Account Manager BENELUX & Scandinavia

CarriereKirchheimbolanden
Are you an experienced business development expert with a passion for the beverage industry? Do you have experience in account management and a commercial, digital mindset? We are looking for a Reg...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Sachbearbeiter (m / w / d) Telefonischer Kundenservice

Sachbearbeiter (m / w / d) Telefonischer Kundenservice

K.I.M.GmbHOberndorf
Kommunikation im Mittelpunkt hier : .In dieser Position sind Sie in erster Linie für den Kundenservice diverser, renommierter Auftraggeber aus der Verlagsbranche zuständig. Dabei übernehmen Sie die zi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sachbearbeiter / in Customer Service (m / w / d)

Sachbearbeiter / in Customer Service (m / w / d)

PACCORZell (Mosel), Rhineland-Palatinate, Germany
Vollzeit
Unser übergeordnetes Ziel ist es, das zu schützen, was es wert ist, geschützt zu werden : unseren Planeten, die Produkte unserer Kunden sowie unsere Mitarbeiter. Wir verfügen über ein hohes Know-how ...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupRheinland-Pfalz
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of System Engineering EDU

Head of System Engineering EDU

Hofer PowertrainEschen, DE
A varied, interesting and challenging job.Rapid integration into an international team.Best development opportunities due to you commitment and flexibility. An attractive remuneration model and ongo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Marketing Automation Manager (f / m / d)

Marketing Automation Manager (f / m / d)

WHU - Otto Beisheim School of ManagementVallendar, Germany
WHU – Otto Beisheim School of Management is the leading private business school in Germany and is continuously ranked among the top business schools in Europe. On WHU's two campuses in Vallendar (ne...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Administrator im internen Support (m / w / d)

Administrator im internen Support (m / w / d)

maXXuRheinland-Pfalz
Wir arbeiten seit dem Jahr 2008 als Partner vieler Unternehmen und unterstützen unsere Kunden bei der Besetzung offener Stellen. Aktuell suchen wir Sie als Administrator im IT – Vor Ort – Support (m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Remote Software Support Specialist (m / w / d)

Remote Software Support Specialist (m / w / d)

ISG International Service GroupRhineland-Palatinate
65,00 €–75,00 € stündlich
Homeoffice
Remote Software Support Specialist (m / w / d) % Home Office - DE oder AT65.APPLYHomeofficeEmployee discountsFurther DevelopmentStraight organisation Unser Kunde ist Teil eines internationalen Technolo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Family Advocacy Program (FAP) Victim Advocate

Family Advocacy Program (FAP) Victim Advocate

French ConsultingSembach, DE
Quick Apply
We are looking for people who want to join our Team in Sembach Apply now!.JOB OPENING Title : Family Advocacy Program (FAP) Victim Advocate Locatio...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Global Product Development

Head of Global Product Development

CoatsRheinland-Pfalz
Responsible lead of global product development including innovation management, product maintenance, product improvement, cost reduction and raw material and supplier selection according to strateg...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Personal Financial Counselor, PFC Baumholder, GE

Personal Financial Counselor, PFC Baumholder, GE

Magellan Health ServicesRheinland- Pfalz, , Germany
Vollzeit
This position will provide personal financial services at assigned military installations.Primary responsibilities include the full breadth of personal financial counseling services to military ser...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
German Speaking Customer Advisor in Sofia

German Speaking Customer Advisor in Sofia

Cross Border TalentsRhineland-Palatinate, Rhineland-Palatinate, Germany
Are you ready to elevate your career with a global leader in technology and services We are a company dedicated to empowering the worlds most renowned brands through cuttingedge technology and inte...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Supply Clerk - GERMANY

Supply Clerk - GERMANY

GER ManTech Europe Systems CorpDEU, Sembach, DEU38
Vollzeit
Secure our Nation, Ignite your Future.Must obtain or already have an active.Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come fir...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Abrechner (m / w / d) im Tief- und Bahnbau am Standort Ettlingen oder Mannheim

Abrechner (m / w / d) im Tief- und Bahnbau am Standort Ettlingen oder Mannheim

REIF Bauunternehmung GmbH & Co. KGEttlingen, Rheinland-Pfalz, Germany
Abrechner (m / w / d) im Tief- und Bahnbau am Standort Ettlingen oder Mannheim.Sie suchen eine neue Herausforderung?.Dann verwirklichen Sie sich in einer Schlüsselposition bei REIF und wachsen Sie...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Working Student Customer Service Aftermarket

Working Student Customer Service Aftermarket

BorgWarnerKirchheimbolanden, Germany
Teilzeit
BorgWarner bestimmt die Entwicklung der Antriebssysteme von heute und morgen maßgeblich mit.Unsere Vision ist eine saubere, energieeffiziente Welt. Deshalb entwickeln wir Lösungen, die Energieverbra...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
EURASIA SME (Operations Research Analyst 3) - 19463

EURASIA SME (Operations Research Analyst 3) - 19463

Huntington Ingalls IndustriesFlugplatz, RP, DEU, Rheinland-Pfalz, Germany
Vollzeit
Employment Type : Full Time / Salaried / Exempt.Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR). HII’s Mission Technologies division.From towers ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Service Director (m / f / d)

Technical Service Director (m / f / d)

SigenergyRhineland-Palatinate, Germany
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Technical Service Director (m / f / d)

Location : DACH Region

Employment Type : Full-Time

About the Role

As Technical Service Director, you will lead and oversee the entire service operations for Sigenergy's  energy storage systems (ESS) across the DACH region. Your mission is to ensure best-in-class service quality, customer satisfaction, and operational excellence while driving strategic service initiatives. You will manage technical support teams, develop service frameworks, and strengthen relationships with installers, EPCs, and distributors to deliver exceptional after-sales service and technical training.

This role requires strong technical expertise, leadership, and strategic vision to enhance service efficiency, scalability, and customer experience.

Key Responsibilities :

Service Operations & Strategy

  • Develop and implement a comprehensive service strategy , ensuring seamless technical support and after-sales service for inverter & ESS solutions.
  • Lead, manage, and expand the service team, including field engineers and technical support staff.
  • Establish and continuously improve service processes, response time, and efficiency KPIs in coordination with global HQ.
  • Oversee on-site service, remote support, and warranty processes to ensure high service levels.
  • Build scalable service models to support business growth and market expansion.

Customer Success & Technical Support

  • Act as the primary escalation point for complex service issues, ensuring swift resolution and customer satisfaction.
  • Strengthen customer relationships with EPCs, wholesalers, and installers , ensuring their technical needs are met.
  • Implement data-driven service performance monitoring , identifying trends and areas for improvement.
  • Ensure compliance with industry regulations and technical standards.

    • Training & Knowledge Management

  • Oversee the development of technical training programs for installers, distributors, and internal teams.
  • Deliver advanced training sessions (both online and face-to-face) on installation, maintenance, and troubleshooting.
  • Ensure up-to-date technical documentation , including manuals, troubleshooting guides, and service reports.

    • Leadership & Stakeholder Management

  • Serve as the voice of the customer , providing feedback to product development and R&D teams.
  • Collaborate with sales, R&D, and operations to drive service innovation and improve product reliability.
  • Provide strategic insights to optimize service profitability and reduce operational costs .

    • What We Are Looking For

  • Bachelors or Masters degree in Electrical Engineering, Renewable Energy, or a related field.
  • 10+ years of experience in service management, after-sales support, or operations within the solar & ESS industry.
  • Proven leadership experience , managing service teams and technical support functions.
  • Deep technical expertise in solar, energy storage systems, and inverter technologies .
  • Strong project management skills , with the ability to oversee service strategy and execution.
  • Customer-focused mindset , with a passion for delivering high-quality service and technical excellence.
  • Fluent in English and German (additional European languages are a plus).