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Customer support Jobs in Wallerfangen

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Customer support • wallerfangen

Zuletzt aktualisiert: vor 6 Tagen
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ERP (SAP) Support Specialist

ERP (SAP) Support Specialist

RotarexMerzig, DE
Since 1922, Rotarex has been the world leader in cylinder valves, regulators, and equipment for all gas applications.Rotarex is the partner of choice for many industries : semiconductor, medical, re...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
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IT Application Support Specialist

IT Application Support Specialist

lux-AirportMerzig, DE
Airport - Société de l’Aéroport de Luxembourg SA.Your next professional destination.Do you know Luxembourg airport as a passenger? . Would you like to join our team?.Airport is the company that oper...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Receptionist / Back-office Support

Receptionist / Back-office Support

CompassMerzig, DE
The Receptionist / Back-office support provides general office support via a variety of clerical activities and related tasks. Speak freely and warmly, engaging to high profile VIP clientele and guest...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Officer (m / f)

Customer Service Officer (m / f)

Plastipak - LuxPEtMerzig, DE
As a global leading designer, developer & manufacturer of rigid plastic packaging, Plastipak produces award-winning preforms, bottles and containers for a number of markets, including water, soft d...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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Research Support Engineer - Chemical & Laboratory Engineering

Research Support Engineer - Chemical & Laboratory Engineering

Université du LuxembourgMerzig, DE
Faculty of Science, Technology and Medicine.FSTM) at the University of Luxembourg contributes multidisciplinary.Mathematics, Physics, Engineering, Computer Science, Life Sciences and Medicine.Throu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Claims & customer service employee M / W

Claims & customer service employee M / W

People Solutions by ArhisMerzig, DE
With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management. CLAIMS & CUSTOMER SERVICE EMPLOYEE M / W.You have a strong experience...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Informatiker für Support & Vertrieb von POS Kassensystemen

Informatiker für Support & Vertrieb von POS Kassensystemen

PROKASSE KassensystemeBous, Saarland, Germany
Quick Apply
Anbieter moderner Kassensysteme mit Sitz in Bous, Saarland.Seit 2007 unterstützen wir Unternehmen in Gastronomie, Einzelhandel, Bäckereien und vielen weiteren Branchen mit perfekt abgestimmten Lösu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Renita Support

Renita Support

Post LuxembourgMerzig, DE
As the leading national provider of postal and telecommunications services also offering postal financial services, POST Group Luxembourg is a key actor of the Luxembourgish economy .Be responsible...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Clerical Support - First line IT support (M / F / D)

Clerical Support - First line IT support (M / F / D)

RandstadMerzig, DE
Are you looking to work within an international company?.Don’t look any further, we have the perfect opportunity for you,. For one of our client, we are looking for a.Clerical Support - First line I...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWMerzig, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
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Praktikant (w / m / d) für den Octane Support

Praktikant (w / m / d) für den Octane Support

DekaBank Deutsche Girozentrale - Niederlassung LuxemburgMerzig, DE
Praktikant (w / m / d) für den Octane Support.Wir sind die Niederlassung der .Wie betreuen das Groß- und Firmenkundengeschäft der DekaBank und unterstützen beim Depot- und Verwahrgeschäft.Sind Sie bere...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Support 2nd und 3rd Level / IT Support Engineer (m / w / d)

IT Support 2nd und 3rd Level / IT Support Engineer (m / w / d)

DIS AGSaarlouis, Saarland, DE
Eine herausfordernde Aufgabe, moderne IT-Systeme und flexible Arbeitszeiten! Diese Position bietet Ihnen zahlreiche Vorteile. Unser Kunde sucht einen erfahrenen.IT Support 2nd und 3rd Level / IT Sup...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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SCM Support Specialist (Polish-speaking) (m / f / x)

SCM Support Specialist (Polish-speaking) (m / f / x)

Waagner-Biro Stage SystemsMerzig, DE
SCM Support Specialist (Polish-speaking) (m / f / x).WAAGNER-BIRO LUXEMBOURG STAGE SYSTEMS.Waagner-Biro Luxembourg Stage Systems S. Waagner-Biro Stage Systems Group headquartered in Austria, is one of t...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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IT Support Technician

IT Support Technician

Proximus LuxembourgMerzig, DE
Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets.Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NX...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Internship - CRO Support Officer (12 months)

Internship - CRO Support Officer (12 months)

Bank Pictet & Cie (Europe) AG, succursale de LuxembourgMerzig, DE
Pictet is an investment-led service company, offering wealth management, asset management and related services.We are an independent investment partnership known for our long-term mindset, responsi...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
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Professional Support Lawyer - High Level Law Firm

Professional Support Lawyer - High Level Law Firm

AbiomisMerzig, DE
10,80 € stündlich
Professional Support Lawyer – High Level Law Firm.You are seeking for a new challenge within a law firm as a Professional Support Lawyer, but you are afraid about not having a decent balance betwee...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT-Support-Spezialist (m / w / d)

IT-Support-Spezialist (m / w / d)

HEADFOUND GmbHSchmelz, Saarland, DE
Du brennst für den Beruf als IT-Support-Spezialist (m / w / d)? In Deinem Fachgebiet der Systemadministration und IT-Infrastruktur macht Dir keiner etwas vor? Dann suchen wir genau Dich als IT-Support-...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
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Compliance Support Trainee (M / F)

Compliance Support Trainee (M / F)

Advanzia BankMerzig, DE
Kickstart your career in Compliance and Customer Service!.Are you ready to launch your career in Compliance and Customer Service at an unconventional digital bank in the heart of Luxembourg? This i...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Professional Support Lawyer (PSL) - UCITS Investment Funds

Professional Support Lawyer (PSL) - UCITS Investment Funds

Austin BrightMerzig, DE
Our client, an independent Luxembourg law firm, is renowned for its multidisciplinary expertise and long-standing presence at the heart of the financial sector. Its Investment Funds department provi...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Associate for our Customer Services – Permanent Contract

Associate for our Customer Services – Permanent Contract

ONELIFEMerzig, DE
Associate for our Customer Services – Permanent Contract (CDI).This opportunity could change your life!.Are you interested in working for a growing Luxembourg based life insurance provider?.To supp...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
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ERP (SAP) Support Specialist

ERP (SAP) Support Specialist

RotarexMerzig, DE
Vor 28 Tagen
Stellenbeschreibung

Since 1922, Rotarex has been the world leader in cylinder valves, regulators, and equipment for all gas applications . Rotarex is the partner of choice for many industries : semiconductor, medical, research, automotive, food and beverage, fire protection, butane / propane and more.

Nearly 2,000 motivated and highly skilled employees in a global network work every day to meet the needs of customers and industry.

Rotarex is known worldwide for innovation, quality, and customer service .

LOOKING FOR A NEW CHALLENGE?

Do you want to achieve ambitious goals in your daily work and participate in the development of an international industrial company?

To support the ERP Support team, we are currently looking for a :

ERP (SAP) Support Specialist

Under the supervision and guidance of our Technical Lead, you will support local teams during our global ERP migration project and assist end users post-go-live.

Your mission :

  • Technical and functional monitoring of the SAP Group Landscape.
  • Providing worldwide support for SAP S / 4HANA and SAP Cloud solutions.
  • Engaging in various technical activities related to system maintenance and optimization.
  • Offering first-level direct support by responding promptly to user inquiries.
  • Assisting with day-to-day troubleshooting and ERP system-related issues.
  • Serving as the Single Point of Contact (SPOC) for communication with external integrators regarding developments and complex troubleshooting.
  • Managing incoming support requests via a ticketing system and telephone.
  • Leading and participating in customer support-focused projects to improve service quality.
  • Troubleshooting and analyzing application-related issues to identify and implement effective solutions.
  • Ensuring timely resolution of user issues, escalating when necessary.
  • Documenting user inquiries, reported problems, and implemented solutions to enhance knowledge sharing and process improvement.
  • Our expectations :
  • Must have :
  • Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
  • At least 2+ years SAP experience supporting SAP S / 4 HANA and SAP Cloud solutions.
  • Proven experience in configuring, testing and supporting SAP solutions in on premise, cloud and hybrid environment
  • Experience and capability in defining and applying technical documentation standards
  • Experience in development : CDS, SAC, Adobe Forms, Abap, ..
  • Experience in integration : BRF+, OData, BTP, …
  • Excellent English oral and written skills, French to be considered
  • Support application of any technical setup
  • Conduct related testing and oversight test plans for security enhancements
  • Cooperate with internal technical departments and SAP Support and Services
  • Knowledge in SAP components : FICO, SD, MM, EWM, PP / PE, …
  • Soft skills :
  • Problem-Solving : Strong analytical skills to troubleshoot and resolve problems quickly.
  • Adaptability and Flexibility : Ability to adapt to changes in technology, processes, and organizational needs.
  • Team spirit : Ability to work effectively with cross-functional team.
  • Time Management and Multitasking : Ability to prioritize tasks, manage time effectively, and handle multiple support requests simultaneously.
  • Customer-Focused Mindset : Strong commitment to delivering excellent customer service and satisfaction.
  • Nice to have :
  • Knowledge in SAP change management tool
  • Experience with a ticketing system tool, Itop
  • SAP certifications

Joining Rotarex, means benefiting from :

  • Our support team has access to advanced security technologies that most helpdesks do not have access to. This represents a significant advantage for a technician whose support activities are often limited.
  • The growth of a major industrial group with a great worldwide reputation.
  • A family business culture.
  • Numerous opportunities for professional training, personal development, and internal mobility throughout your career.
  • The technicality of our jobs, where innovation, invention and inspiration are at the heart of our strategy.
  • Flexible working hours, allowing a nice work-life balance.
  • A social fund related to the important events in your life (marriage, birth, retirement, etc.).
  • Our collective labor agreement that offers many benefits (seniority leave, social leave, medical check-up hours, individual performance bonuses, etc.).
  • The prospect of a brand-new industrial site 4.0 in Bissen.
  • A location easy to access to 3 minutes’ away from Lintgen’s train station, as well as a free parking.
  • Preferential rates for your telephone package (Tango Card).
  • The Sympass card and its many good deals.
  • Benefits with some Luxembourgish banks.
  • Attractive prices for health coverage (Foyer).
  • Various company events (family day, Christmas party, team building, etc.).
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