Customer support manager Jobs in Haar
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Customer support manager • haar
Manager Customer Support & Service Excellence
BrainlabMunich, Bavaria, GermanyCustomer Support (m / w / d)
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Customer Service Manager
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SecfixMünchen, Bavaria, GermanyMultilingual Customer Support
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Cyber Security - Customer Support Engineer
DarktraceMunich, Bavaria, GermanyTeam Lead Customer Support (mfd)
ClearOpsMünchen, Bavaria, GermanyCustomer Success Manager
BrainloopMunich, Bavaria, Germany- Gesponsert
Customer Service Support
CiplaMunich, Bavaria, GermanyCustomer Success Manager
ServiceNowMunich, Bavaria, GermanyÄhnliche Suchanfragen
Manager Customer Support & Service Excellence
BrainlabMunich, Bavaria, GermanyAt Snke we believe that exceptional support is the foundation of lasting partnerships. As our Manager Customer Support & Service Excellence youll build and lead this function from the ground up shaping how we support hospitals and clinical societies with empathy precision and technical excellence.
Your Mission
- Build & Lead : Establish and scale our service and support function operationally and strategically with a clear focus on quality speed and customer delight.
- Create Impact : Design smart processes and workflows that resolve support requests quickly and competently always with a human touch.
- Collaborate Deeply : Work hand-in-hand with Product Development IT and external partners to deliver sustainable customer-centric solutions.
- Drive Excellence : Use KPIs feedback and monitoring tools to continuously raise the bar turning satisfaction into genuine enthusiasm.
- Shape the Future : Implement modern support platforms (ticketing self-service etc.) that make our offering scalable and future-ready.
Qualifications :
Additional Information :
Ready to apply We look forward to receiving your online application including your first available start date.
Contact person : Tatjana von Freyberg
Remote Work : No
Employment Type : Full-time
Key Skills
MAC,Active Directory,Service Support,End user,Access Points,trouble tickets,OS,Linux,Project Management,Service Management,Service Quality,Setup,Service Desk,hardware,Software Applications
Department / Functional Area : Operations
Experience : years
Vacancy : 1