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Delivery driver Jobs in Dillingen, Saar

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Delivery driver • dillingen saar

Zuletzt aktualisiert: vor 16 Stunden
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Senior Service Delivery Manager

Senior Service Delivery Manager

Proximus LuxembourgMerzig, DE
Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services.With our partners a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Product Developer & Blender for Nicotine Pouches

Product Developer & Blender for Nicotine Pouches

LandewyckMettlach, DE
Landewyck is a leading innovator in the tobacco and nicotine alternatives industry, committed to providing adult consumers with a variety of high-quality tobacco and smoke-free products.For the Nex...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
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Service Delivery Leader (m / f)

Service Delivery Leader (m / f)

Arendt & MedernachMerzig, DE
Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals.The firm’s international team of more than 450 legal experts represents Luxembourg and fore...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Financial Assistant (M / F / D)

Financial Assistant (M / F / D)

RandstadMerzig, DE
26,66 € stündlich
Are you looking to work within an European institution ?.Don’t look any further, we have the perfect opportunity for you, . We are currently looking for : .Monitoring and checking delivery notes : .C...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Life Policy Administrator (m / f)

Senior Life Policy Administrator (m / f)

Transman ConsultingMerzig, DE
Our client, an international Reinsurance solutions provider, is currently looking for a : .Senior Life Policy Administrator (m / f). The successful candidate will be integral to delivering efficient adm...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Project Engineer

Project Engineer

Accumalux GroupMerzig, DE
ACCUMALUX Group, established in Luxembourg since 1976, is a leading manufacturer of high-quality plastic components, specializing in injection-molded parts for battery systems in the automotive and...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
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Chapter Lead Product Manager

Chapter Lead Product Manager

ARHS Group Part of AccentureMerzig, DE
Want to skyrocket your career with a rock-solid company?.With over 2500 employees, we’re still growing and searching for new colleagues who appreciate working on challenging projects with new techn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Manager (M / W)

Team Manager (M / W)

BIONEXTMettlach, DE
Manage the sample collection team (recruitment, onboarding, training, performance reviews, skill development, scheduling, etc. Manage and participate in the department's and company's innovative pro...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Customer Service Officer (m / f)

Customer Service Officer (m / f)

Plastipak - LuxPEtMerzig, DE
As a global leading designer, developer & manufacturer of rigid plastic packaging, Plastipak produces award-winning preforms, bottles and containers for a number of markets, including water, soft d...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Business Analyst M / F

Business Analyst M / F

FoyerMerzig, DE
CapitalatWork (part of the Foyer Group) is a dynamic and independent asset manager for private and professional clients.For 30 years, we have been building the added value of our clients' investmen...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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TEST ENGINEER

TEST ENGINEER

GentisMettlach, DE
You’ll work in close collaboration with developers, DevOps, and product teams to build and execute automated test strategies that support continuous delivery and high-performance systems.Ensure hig...Mehr anzeigenZuletzt aktualisiert: vor 16 Stunden
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Change Manager (M / F)

Change Manager (M / F)

Banque Internationale à Luxembourg (BIL)Merzig, DE
Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy.From its foundation, the BIL has always played an active role in the development of the Luxe...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
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Integration Architect (m / f / n)

Integration Architect (m / f / n)

CreosMerzig, DE
You co-design and develop the architecture strategy including an architecture framework, guiding principles, policies and standards that govern the design of efficient, reliable, scalable, and secu...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
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Junior for our Audit Delivery Centers Team (M / F / D)

Junior for our Audit Delivery Centers Team (M / F / D)

Deloitte LuxembourgMettlach, DE
With more than 180 partners and 2,700 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 75 years, our talented teams have been...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Tax and Administrative Analyst (m / f / d)

Tax and Administrative Analyst (m / f / d)

Alpine Metal TechDillingen, Saarland, Germany
Perform tasks in the Fiscal / Tax area by : Register suppliers‘ invoices (purchase, knowledge of freight and services);Conference of federal, state and municipal taxes (ICMS, IPI, PIS / COFINS, CSLL, IS...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IMAC Technician (m / f)

IMAC Technician (m / f)

ExperisMettlach, DE
We are looking for a talented and driven IMAC Technician to enhance our dynamic IT team in Luxembourg.The successful candidate will oversee the Installation, Move, Add, and Change (IMAC) of IT equi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Tester F / H

Tester F / H

TMC LuxembourgMerzig, DE
TMC Luxembourg is looking for two Testers for one of its clients.High-level task description : 2025 Roadmap delivery : Functional and Technical testing to deliver main releases and Fast Track into P...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Audit Manager - Human sized firm, Diversified portfolio

Audit Manager - Human sized firm, Diversified portfolio

AbiomisMettlach, DE
Audit Manager – Human sized firm, Diversify portfolio.Luxembourg, I’m pleased to present a great job opportunity for those who want to stay in the audit sector while maintaining.In today’s challeng...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Customer Care B2B (H / F / N)

Customer Care B2B (H / F / N)

INFLOWMettlach, DE
CUSTOMER CARE B2B (H / F / N – CDI – Full time).Looking for a new challenge? Join a dynamic team and contribute to the success of ambitious projects!. We are looking for a Customer Care B2B specialist d...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Private Capital Business Implementation Officer (H / F)

Private Capital Business Implementation Officer (H / F)

BNP PARIBASMerzig, DE
BNP Paribas group, is one of Europe's leading providers of custody services for securities.The Luxembourg branch plays a major part in its operations, offering clients high value-added services ext...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Service Delivery Manager

Senior Service Delivery Manager

Proximus LuxembourgMerzig, DE
Vor 30+ Tagen
Stellenbeschreibung

About Proximus NXT

Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services. With our partners and customers, we co-create opportunities and enable growth in a secure and sustainable manner. As a result of our unique expertise in next-gen IT services, mobile and advanced connectivity, we help our customers achieve their ambitions and realize their vision.

Together with them and our partners we implement sovereign and trusted solutions that make people work smarter.– www.proximusnxt.lu

Your mission :

The Senior Service Delivery Manager is responsible for supervising and coordinating activities in the execution of a services contract (or multiple contracts depending on the volume and complexity of the services provided).

The Senior Service Delivery Manager is responsible for ensuring that our service delivery teams deliver an exceptional customer experience.

Main responsibilities :

  • Own and oversee client commitments
  • Create and maintain the functional team
  • Create and maintain the client relationship
  • Control contract operational financial performance

Areas of Responsibility and Activities :

Own and oversee client commitments

  • Understand the technical architecture / technologies and interactions between architecture / technology components
  • Take accountability for service delivery performance, including

    • Incident Management & Requests Management

    Effective handling of tickets within defined service levels

  • Formalise critical incidents reports
  • Manage service requests catalog
  • Problem management & Change Management

    • Compliant usage of Problem / Change Management

  • Configuration Management

    • Data quality of the Configuration Management database

  • Compliance of Operations to security standards
  • Monitor defined KPIs across several technologies and implement action plans when metrics fall below agreed KPIs
  • Ensure that systems, procedures, and methodologies are in place to support outstanding service delivery
  • Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews
  • Provide accurate and regular reports on performance of the service delivery

    • Create and maintain the functional team

  • Lead the operational governance
  • Orchestrate the service delivery teams, manage conflicts, and ensure the team's processes and tasks are carried out efficiently
  • Build strong relationship with teams and stakeholders to enable effective dialogue exchange between departments

    • Create and maintain the client relationship

  • Identify operational stakeholders at client
  • Establish a long term and sustainable relationship with the client
  • Ensure that client satisfaction is measured against compliant indicators and that improvement plans are implemented
  • Identify new business opportunities and transfer those to commercial team

    • Control contract operational financial performance

  • Manage the contract and the client by complying with the defined budget, while ensuring alignment with contractual commitments
  • Track and validate team time registration on contract
  • Report and validate resource unit consumption

    • Your profile :

  • Education / training (or equivalent level) : Bac +5 / Master in Information Technology or proven experience in technical position for at least 8 years
  • Experience(s) required : Experience of at least 5 years in IT Service Management and Service Delivery
  • Fluency in French and English is required.
  • German and Luxembourgish are a plus

    • Technical Knowledge / Skills

  • General technical knowledge – IT infrastructure and Cloud
  • ITIL certification
  • Knowledge of Project Management methods
  • Ability to read, analyses and interpret contracts
  • Good computer skills and the ability to use business support software

    • MS Excel-Word-PowerPoint, Visio, …)

    Soft Skills

  • Customer oriented
  • Analytical skills (structure and formalization of reports and processes)
  • Teamwork skills and attention to detail
  • Solutions orientated and commercial mind-set
  • Ability to manage and prioritise tasks efficiently
  • Autonomy of judgment, actions and initiatives
  • Ability to demonstrate initiative and a proactive approach to daily tasks
  • Continuous improvement mind-set and constant seek for automation

    • Our offer :

    A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.

    Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.

    If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.