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Zuletzt aktualisiert: vor 7 Tagen
Customer Onboarding Manager (m / f / d)

Customer Onboarding Manager (m / f / d)

REALWORLD ONEFreiburg (HQ)
VR) and augmented reality (AR) solutions, focusing on the life science industries.Lonza, Illumina, ZEISS, Bio-Rad, Agilent Technologies, Beckman Coulter Life Sciences, Becton Dickinson, QIAGEN, Hol...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Driver

Driver

LieferandoHeitersheim, Baden-Württemberg, Germany
Working as a Driver for Lieferando, you're the backbone of our business and help to keep us moving.Our crew come from our walks of life, but they have one thing in common, they know life's brighter...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
  • Gesponsert
Paketzusteller (m / w / d) Neuenburg am Rhein

Paketzusteller (m / w / d) Neuenburg am Rhein

Driver ExpressFreiburg, Baden-Wurttemberg
Quartal), und erhöhen somit Ihr Gehalt.Als Paketzusteller werden Sie den Großteil Ihres Tages auf der Straße verbringen – eine Leidenschaft für das Autofahren ist also v...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Activity Leader with a Creative Streak for German Language Immersion Camp Freiburg - Breisgau DE

Activity Leader with a Creative Streak for German Language Immersion Camp Freiburg - Breisgau DE

ALPADIA Language Schools SAFreiburg im Breisgau, Baden-Württemberg, Germany
Activity Leaders are responsible for delivering fun and engaging activities and excursions to a group of international students, following Alpadia’s approach to language immersion and experiential ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Vehicle Safety Operator Driver for Fleet Operations Team MFD

Vehicle Safety Operator Driver for Fleet Operations Team MFD

INGgreen GmbHBöblingen, Baden-Württemberg, Germany
Through our work we help our customers to improve the usability and safety of automated driving systems.Join our team and help drive the future of selfdriving technology forward.If youre passionate...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Teamleiter : in (d / w / m) Fahrer : innen

Teamleiter : in (d / w / m) Fahrer : innen

JobRadFreiburg im Breisgau, Baden-Württemberg, DE
Homeoffice
Teamleiter : in (d / w / m) Fahrer : innen.Lust auf eine besondere Herausforderung?.Um unsere Erfolgsgeschichte fortzuschreiben und unser Wachstum professionell zu steuern, suchen wir einen Team Lead Drive...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Onboarding Manager (m / f / d)

Customer Onboarding Manager (m / f / d)

REALWORLD ONEFreiburg (HQ)
Vor 30+ Tagen
Stellenbeschreibung

realworld one is the global leader in enterprise virtual (VR) and augmented reality (AR) solutions, focusing on the life science industries.realworld one’s customers include several major, well-known companies such as Lonza, Illumina, ZEISS, Bio-Rad, Agilent Technologies, Beckman Coulter Life Sciences, Becton Dickinson, QIAGEN, Hologic, GEA Group, and Tecan among many others.With its comprehensive scientific and industry expertise, realworld one has developed a systematic approach to implementing VR and AR within the areas of sales and marketing, service and support, research and development, as well as manufacturing and production.In order to expand our team in Germany, we are now looking for a talentedCustomer Onboarding Manager (m / f / d)

Your responsibilities :

  • Act as the implementation specialist to onboard customers and successfully roll out our virtual reality solutions
  • Be the primary driver of the implementation and onboarding project with the customer
  • Work with the customer’s stakeholders to assess and prepare facilities, network infrastructure, and hardware for using virtual reality technology
  • Train the customer's key staff on how to use virtual reality technology effectively remotely or onsite
  • Ensure that implemented projects meet or exceed customer expectations and monitor customer feedback for continuous improvement
  • Monitor and report on the performance of the implemented solutions, including usage rates and customer satisfaction
  • Once solutions are implemented and optimized, complete the hand-over process to our customer success and support teams to continue the customer life cycle
  • Support in designing, creating, maintaining, and continually improving the implementation process and its documents, and templates

Your profile :

  • Two or more years of experience in implementing SaaS / digital solutions, customer success, customer onboarding, or project management for B2B customers
  • Experience in SaaS, Consulting (1st or 2nd tier) or IT / digital
  • Excellent communication and customer-facing skills
  • Familiarity with project management tools and methodologies
  • Highly reliable and detail-oriented
  • Ability to adapt to different work environments and manage relationships in diverse settings
  • Full fluency in English is required, fluency in German is a big bonus
  • Must be willing to travel frequently for on-site customer visits, trainings, and implementations, as required by project needs

    • What we offer you :

  • An opportunity to work for a market-leading tech company with a broad international customer base that is using VR and AR to transform the way they work, learn and research
  • The experience of creating and implementing highly-valuable and innovative technology, while contributing to the long-term growth of a successful tech company
  • Be a part of a diverse international team with highly-qualified and dedicated colleagues representing over 30 nationalities
  • Bring in your own ideas and actively participate in shaping our company
  • Receive a competitive salary, relocation support (if needed) and additional benefits such as Hansefit, subsidized lunch, regular team events, office snacks, gourmet coffee and a modern office located in the newly built Green City Tower complex in Freiburg