Enterprise sales manager Jobs in Planegg
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Enterprise sales manager • planegg
- Gesponsert
Enterprise Customer Success Manager (m / w / d)
Building Radar GmbHMünchen, Bayern, DEArea Sales Director Large Enterprise
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AdyenMunichEnterprise Customer Success Manager (m / w / d)
Building Radar GmbHMünchen, Bayern, DEAs an Enterprise Customer Success Manager , you’ll play a crucial role in driving
customer adoption, retention, and expansion among our largest clients. You will partner
with enterprise customers to unlock the full value of our AI-powered platform, ensuring their
sales teams achieve measurable success. If you're looking for a high-impact role in a
fast-scaling environment , this is your opportunity to shape the future of the construction
industry while accelerating your own career.
If you're passionate about driving customer success, building long-term pa
Activities
- Strategic Account Management : Own and nurture relationships with our highest-value enterprise customers, ensuring their success and long-term retention.
- Customer Growth & Expansion : Drive upsell and cross-sell opportunities by identifying ways to expand platform adoption within accounts.
- Adoption & Value Realization : Guide customers in best practices to maximize ROI, proactively addressing potential churn risks.
- Customer Advocacy : Serve as the customer’s voice within Building Radar, collaborating with Product, Sales, and Marketing to continuously improve the customer experience.
- Project management & implementation : Together with our Head of CustomerSuccess, you will carry out strategic projects, optimise internal processes and implement new customer success initiatives.
- Stakeholder management : Build long-term relationships with decision-makers and users, act as a sparring partner for sales managers and C-level customers and actively support them in the digital transformation of their sales organisation.
- Cross-Functional Collaboration : Partner closely with Sales, Product, and Engineering to ensure a seamless customer journey and deliver tailored solutions.
- Customer Insights & Data-Driven Impact : Leverage data and analytics to assess account health, uncover opportunities, and implement engagement strategies that drive measurable results.
- Problem-Solving & Issue Resolution : Act as the main escalation point for enterprise customers, coordinating with internal teams to resolve challenges efficiently.
Requirements
Team
Customer Success is the guiding principle of Building Radar. We can only be successful if our customers are. So join our team!
Application Process