Full stack software developer Jobs in Ergolding
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Full stack software developer • ergolding
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Cross Border TalentsLandshut, Bavaria, GermanyIT Support Specialist (m / f / d) Digital Health Software
Location : Eggenfelden Germany (On-site)
Work Setup : 100% office-based no home office
Contract : Fixed-term (2 years) option for permanent
Hours : Full-time (40h / week) part-time possible (80%)
Salary : gross / year 10% bonus
Languages : German C1 required
Relocation Support : Yes guaranteed (details below)
About the Company
A fast-growing software company in the digital healthcare & dental technology sector offering modern IT solutions for dental practices across Germany.
Highlights :
14 employees 5 external specialists
Leading innovation in digital medical workflows
Strong growth (ranked from #32 to #7 in Germanys dental software industry)
Modern office ergonomic workspace premium tech infrastructure
Stable market long-term business vision
Relocation Support
Full relocation assistance provided
One-time financial relocation payment (based on seniority)
Company helps with housing search
Move & payment after probation flexibility during first months
Hotel / travel support during probation if needed
We dont expect you to take risks.
You can relocate after confirming mutual fit during probation.
Once confirmed we expect strong presence and integration into the team culture no remote culture no outsourcing no anonymous agency work .
Role Overview
As part of the Technical Support Team you will provide first-level support for dental practices using our digital health software platform.
Team : 3 support colleagues
Reports to : Management (flat hierarchy)
Vacancies : 3 openings growth phase
Key Responsibilities
Provide first-line support via phone & ticketing system
Troubleshoot software & hardware components (TI eGK readers connectors)
Document support cases accurately in CRM
Ensure customer satisfaction & high resolution rates
Collaborate with technical & product teams
Contribute ideas to improve product & support processes
Requirements
Must-Have
German C1 (spoken & written)
Completed IT training or technical degree
24 years experience in IT support or similar role
Strong communication & documentation skills
Red Flags
Below C1 German
Seeking hybrid or remote roles
Ideal Personality
Friendly and confident communicator
Enjoys helping users by phone
Precise in documentation
Curious proactive and eager to grow with the team
Tech Stack & Knowledge
Telematik-infrastruktur components
Basic networking firewall hardware knowledge
CRM & ticketing systems experience
What We Offer
Growing digital health company with strong market momentum
Modern office premium hardware excellent coffee
Stability startup-like energy & responsibility
Deep learning and upskilling opportunities
Direct contribution to healthcare digitalization in Germany
Success Metrics
Customer satisfaction & problem resolution rate
Support ticket handling speed & quality
Hiring Process
30-minute online interview
On-site interview real support shadowing
Offer
Key Skills
Fund Management,Corporate Sales,HR Recruitment,Linux,Airlines
Employment Type : Full Time
Experience : years
Vacancy : 1