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Guest service manager • schoneiche bei berlin

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Service Manager – Software Defined Networking (SDN) - C

Service Manager – Software Defined Networking (SDN) - C

Proximus LuxembourgBiesdorf, DE
Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services.With our partners a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Representative Service

Sales Representative Service

CarrierSchönefeld, Brandenburg, Germany
Vollzeit
Carrier Klimatechnik GmbH, Mizarstraße 5, 12529 Schönefeld, Germany.Ausbau unserer Geschäftsaktivitäten in der Region.Betreuung, Sicherung und Ausbau unseres Kundenstamms.Vertriebsorientierte Denkw...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Internship - Accounting & Valuation Service (12 months)

Internship - Accounting & Valuation Service (12 months)

Bank Pictet & Cie (Europe) AG, succursale de LuxembourgBiesdorf, DE
Pictet is an investment-led service company, offering wealth management, asset management and related services.We are an independent investment partnership known for our long-term mindset, responsi...Mehr anzeigenZuletzt aktualisiert: vor 29 Tagen
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NSI - Experienced Service Desk Agent - FR / EN

NSI - Experienced Service Desk Agent - FR / EN

NSI Luxembourg PSFBiesdorf, DE
To reinforce our teams, we are looking for an .Mainly in the financial field, you will have.Involvement in customer projects. More specifically, the following tasks will need to be performed : .Call h...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Service Operations Manager (m / w / d)

IT Service Operations Manager (m / w / d)

Bertelsmann SE & Co. KGaAGermany multi-location, BB, DE
Everything we do, starts with you.Together with you, we build the most human-centric fintech.To enable everyone’s future financial growth. Wir suchen zum nächstmöglichen Zeitpunkt einen.IT Service O...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Cabin Crew Member (m / f / x)

Cabin Crew Member (m / f / x)

LuxairBiesdorf, DE
Perform all duties related to the safety and security of our passengers and flight during normal, abnormal and emergency operations,. Ensure an effective communication between cabin crew members and...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
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TMT - Field Service Technician (m / f / d)

TMT - Field Service Technician (m / f / d)

Paul Wurth / Paul Wurth GeproluxBiesdorf, DE
Our affiliated company TMT - Tapping and Measuring Technology (www.To strengthen our service team in Luxembourg, we are looking for you. If you are interested in working for a dynamic and expanding ...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Industriemechaniker - Service (m / w / d)

Industriemechaniker - Service (m / w / d)

Vermittlungsmanufaktur Inh. Josephine FerberSchöneiche bei Berlin, Brandenburg, DE
Ich stelle Ihnen hier im Kundenauftrag einen spannenden Job als Industriemechaniker - Service (m / w / d) am Standort Schöneiche bei Berlin in Festanstellung vor. Sie haben Freude an der Wartung und Ins...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT-Service-Desk-Manager (m / f / d)

IT-Service-Desk-Manager (m / f / d)

Swissbit12681, Berlin, DE
Bei uns gestalten Sie die Zukunft! Swissbit ist der führende europäische Hersteller von Speicher- und Security-Lösungen für Industrie- und IoT-Anwendungen. Wir stärken die digitale und vernetzte Wel...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
Technical Service Manager (m / w / d) Neuenhagen Technical Service Manager (m / w / d) Neuenhagen Neuenhagen, DE, 15366 Aug 3, 2024

Technical Service Manager (m / w / d) Neuenhagen Technical Service Manager (m / w / d) Neuenhagen Neuenhagen, DE, 15366 Aug 3, 2024

Ardagh​​ GroupNeuenhagen, DE
Leiter Technischer Service (m / w / d).Ardagh Glass Packaging – Werk Neuenhagen.Zur weiteren Verstärkung unseres Teams am Standort Neuenhagen suchen wir ab sofort einen Teamleiter (m / w / d) im Bereich Te...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Service Manager Netzwerk (m / w / d)

Service Manager Netzwerk (m / w / d)

BWI GmbHBerlin, Strausberg
Als IT-Systemhaus der Bundeswehr und IT-Dienstleister des Bundes bieten wir umfassende IT-Services aus einer Hand.Mitarbeiter •innen zählen wir zu den zehn größten IT-Service-Providern Deutschlands....Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Manager Customer Service - Export (m / w / d)

Manager Customer Service - Export (m / w / d)

DEKRA Arbeit Berlin-CitySchönefeld, Brandenburg, DE
Quick Apply
Sie sind auf der Suche nach mehr als nur einem Job - Sie möchten einen Ort finden, an dem Ihre Fähigkeiten nicht nur gefragt, sondern auch wertgeschätzt werden? . Herzlich willkommen bei der DEKRA A...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Service- / Wartungstechniker

Service- / Wartungstechniker

Ritter StarkstromtechnikWartungstechniker TGA Berlin
Pflegen und revidieren von Montage- und Ausführungsplänen in enger Abstimmung mit unserer CAD-Abteilung.Selbstständige Erledigung eigener Projekte und Serviceaufträge. Teilnahme am 24h Bereitschafts...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Agent Customer Service (m / w / d)

Agent Customer Service (m / w / d)

LOSCH LuxembourgBiesdorf, DE
Um unser Team der Zentralen Terminierung am Standort Kockelscheuer zu verstärken, suchen wir ab sofort eine / einen : .Agent Customer Service [m / w / d]. Du bist für die Terminvergabe und die Vorbereitung ...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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Logistics Manager

Logistics Manager

LandewyckBiesdorf, DE
Erpeldange-sur-Sûre, Luxembourg.FMC, FCT, accessories, vaping and new generation tobacco products).He / she is also in charge of the storage of the products and a correct handling of the goods in the...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Service Desk Consultant

Service Desk Consultant

CTG IT SolutionsBiesdorf, DE
CTG IT Solutions is currently growing and we are looking for .You are able to speak and write .You are experienced and have already worked in a . Microsoft OS (Windows 7 and 10).An individual career...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter IT Service (m / w / d)

Mitarbeiter IT Service (m / w / d)

Clinton Großhandels-GmbHHoppegarten, Brandenburg, Deutschland
Quick Apply
Mitarbeiter IT Service (m / w / d) bei Clinton Großhandels-GmbH | softgarden.Mitarbeiter IT Service (m / w / d).Modeunternehmen mit Sitz in Hoppegarten bei Berlin. Zur CLINTON Markenwelt gehören die Fashion...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Manager (M / W)

Team Manager (M / W)

BIONEXTBiesdorf, DE
Manage the sample collection team (recruitment, onboarding, training, performance reviews, skill development, scheduling, etc. Manage and participate in the department's and company's innovative pro...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
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AI-Driven IT Service & SLA Manager (m / f / n)

AI-Driven IT Service & SLA Manager (m / f / n)

EnovosBiesdorf, DE
AI-Driven IT Service & SLA Manager (m / f / n).You design and develop data solutions aligned with business requirements and actively contribute to initiatives, product development and data analysis pro...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
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IT Service Management Trainee (M / F)

IT Service Management Trainee (M / F)

Advanzia BankBiesdorf, DE
Looking to kick-start your career in the world of IT? We’ve got the perfect opportunity for you!.Dive in and get hands-on experience in the world of payments and credit cards, working for an unconv...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Service Manager – Software Defined Networking (SDN) - C

Service Manager – Software Defined Networking (SDN) - C

Proximus LuxembourgBiesdorf, DE
Vor 30+ Tagen
Stellenbeschreibung

About Proximus NXT

Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services. With our partners and customers, we co-create opportunities and enable growth in a secure and sustainable manner. As a result of our unique expertise in next-gen IT services, mobile and advanced connectivity, we help our customers achieve their ambitions and realize their vision.

Together with them and our partners we implement sovereign and trusted solutions that make people work smarter.– www.proximusnxt.lu

Your mission :

Location : European Commission, Luxembourg

Contract Type : Ad-Hoc Contract under the COSMOS Framework

Citizenship Requirement : EU Citizen

Languages : English mandatory; additional EU languages are a plus

About the Role

We are looking for a highly experienced Service Manager to oversee the design, implementation, and management of Software Defined Networking (SDN) services, with a strong focus on micro-segmentation . The role is delivered under an Ad-Hoc contract of the COSMOS framework, supporting the European Commission (DIGIT).

The ideal candidate must have hands-on experience in micro-segmentation —defining, documenting, monitoring, and improving policies and delivery processes—and must ensure this security-centric service is fully aligned with DIGIT’s operational, security, and strategic goals.

Key Responsibilities

Service Management & Operations

  • Manage end-to-end delivery of SDN services with micro-segmentation as a core component .
  • Design and document micro-segmentation policies , workflows, and service definitions.
  • Monitor the enforcement of segmentation policies and ensure services are performing as expected.
  • Act as the main point of contact for DIGIT on all SDN service matters, including segmentation.
  • Ensure alignment with contractual SLAs and KPIs, particularly those related to segmentation controls and security enforcement.
  • Lead the incident, change, and problem management processes related to SDN and segmentation services.
  • Drive implementation of monitoring dashboards for micro-segmentation effectiveness .

Stakeholder & Vendor / Supplier Management

  • Work closely with DIGIT units and other EC stakeholders to define business-driven segmentation policies and enforce them accordingly.
  • Manage relationships with vendors and ensure that micro-segmentation capabilities are properly supported, maintained, and evolved.
  • Lead service review and governance meetings focused on SDN and segmentation compliance and maturity.
  • Organize and lead regular service review meetings with DIGIT and Service Provider operational teams.
  • Provide clear, data-driven reports on service performance, risks, and improvement plans .

    • Service Transition & Continuous Improvement

  • Lead the definition of the micro-segmentation service within the SDN catalog (including standard and non-standard offers).
  • Support the integration of SDN micro-segmentation with hybrid and multi-cloud services.
  • Identify and implement automation for segmentation rule provisioning and policy lifecycle management.
  • Promote micro-segmentation adoption across EC services and ensure alignment with Zero Trust and security-by-design principles.
  • Drive service evolution and innovation , ensuring SDN services align with the EC’s cloud and digital transformation strategy.
  • Identify areas for automation and efficiency in SDN operations.
  • Support the adoption of emerging SDN technologies to improve agility, security, and scalability.
  • Ensure effective knowledge management and documentation within the service provider team.

    • Your profile :

    Required Skills & Qualifications

    Technical & Professional Expertise

  • Minimum 5 years of experience in IT Service Management, including specific involvement in SDN and micro-segmentation .
  • Demonstrated ability to design and operationalize micro-segmentation strategies , particularly within SDN environments (e.g., Cisco ACI, NSX-T, Illumio).
  • Strong knowledge of network policy models , traffic flows, service chains, and security zoning.
  • Familiarity with cloud-native networking and hybrid security architecture is highly desirable.
  • Proven experience managing SLA and KPI-driven services, including enforcement and reporting for segmentation effectiveness.
  • Strong understanding of ITIL best practices, service operations, and IT governance frameworks .
  • Experience managing large-scale enterprise network infrastructures in complex environments.
  • Knowledge of cloud networking concepts (hybrid, multi-cloud SDN) is an advantage.

    • Soft Skills & Competencies

  • Strong leadership and communication skills to engage with EC stakeholders at all levels.
  • Ability to translate technical concepts into business-oriented discussions.
  • Proactive problem-solving and decision-making abilities in a high-stakes environment.
  • Capacity to work in a multi-cultural, multi-lingual environment within the European Commission.

    • Additional Requirements

  • EU Citizenship (Mandatory).
  • Fluency in English (Mandatory); knowledge of French and / or other EU languages is a plus.
  • Ability to work on-site in Luxembourg / Brussels as required by the European Commission.

    • Our offer :

    A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.

    Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.

    If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.