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Head of Merchant Operations

Head of Merchant Operations

GP Payments Acquiring International GmbHGlobal Payments Cologne, Germany Office
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldw...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Solution Advisory Head of Presales

Head of Solution Advisory Head of Presales

SEARCH4 Global - POOL YOUR TALENTKöln, North Rhine-Westphalia, Germany
Marke der S4G Talent Solutions GmbH! Wir kombinieren modernste KI-Technologie mit über 22 Jahren Recruiting-Expertise um Fachkräfte wie dich passgenau mit führenden Unternehmen zu vernetzen.Schnell...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Centre of Excellence

Head of Centre of Excellence

Camino SearchCologne Germany
We are partnered with a leading fund who are seeking a Delivery Excellence Centre Lead.This person is is responsible for building and scaling the capabilities, standards, and practices that enable ...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Head of Business Administration •

Head of Business Administration •

Haeger Consulting GmbHBonn, North Rhine-Westphalia, Germany
Quick Apply
Du verantwortest sämtliche Business- und Verwaltungsprozesse, steuerst Rechnungs- und Gehaltsläufe, kontrollierst Zahlungseingänge und kümmerst dich um das Liquiditätsmanagement.Du steuerst die Fin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Global Head of Pharmacovigilance

Global Head of Pharmacovigilance

BioTalentCologne , DE
BioTalent are delighted to partner with a rapidly growing biotech client, dedicated to transforming cancer treatment, currently hiring for a Global Head of Pharmacovigilance.This is a strategic lea...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Category Beauty (mfd)

Head of Category Beauty (mfd)

DysonCologne, North Rhine-Westphalia, Germany
At Dyson we solve the problems others choose to ignore with surprising new inventions that defy convention and simply work better. Were driven by progress and thrive on the challenge of relentless i...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Solution Engineering

Head of Solution Engineering

TechBiz Global GmbHKoln, NW, DE
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.If you're looking for an exciting opportunity to grow in an innovative environment, this could be the p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Engineering (m / w / x) - Hybrid

Head of Engineering (m / w / x) - Hybrid

i22 Digital AgencyBonn, Nordrhein-Westfalen, DE
Head of Technology (m / w / x) - Hybrid.Es kann sein, dass sich eine große Anzahl von Bewerbern auf diese Stelle bewirbt. Schicken Sie daher Ihren Lebenslauf und Ihre Bewerbung so schnell wie möglich ab...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
Head of Machine Learning

Head of Machine Learning

Cheuss People GrowthCologne, Germany
We are seeking a strategic and hands-on leader to head our Machine Learning department.In this key role, you will be responsible for guiding the ML team, setting a clear technical vision, and ensur...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Sales (w / m / d)

Head of Sales (w / m / d)

axians-infomaKöln, Nordrhein-Westfalen, DE
Bei Axians magellan gestaltest Du nicht nur die Vertriebsstrategie aktiv mit, sondern setzt auch neue Impulse, um unsere Marktpräsenz spürbar zu stärken. Gemeinsam mit Deinem Team gehst Du neue Wege...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Operations / Betriebsleiter (m / w / d)

Head of Operations / Betriebsleiter (m / w / d)

matterrHürth, North Rhine-Westphalia, Germany
Head of Operations / Betriebsleiter (m / w / d).Zukunft des zirkulären Polyesters.Unsere 10-kta-Semi-industrielle Anlage in Hürth wird die erste Anlage ihrer Art sein und den Maßstab für die globale Sk...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Head of BESS

Head of BESS

The Green Recruitment CompanyCologne , DE
Head of BESS – Remote (Anywhere in Germany).I’m partnering with a well-established German IPP - highly respected in the PV sector and now investing heavily in Battery Energy Storage Systems (BESS) ...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Head of E-Bike Mechanics

Head of E-Bike Mechanics

WorksterCologne , DE
Workster is partnering with a fast-growing startup in the e-mobility sector to recruit a.Berlin or Düsseldorf - a relocation package is provided. In this role, you will manage a large center, overse...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Head of HR Management (mwd)

Head of HR Management (mwd)

LekkerlandFrechen, North Rhine-Westphalia, Germany
Spezialist für die Unterwegsversorgung in vier europäischen Ländern.Als Großhandels- Dienstleistungs- und Logistikpartner versorgen wir deutschlandweit rund 40. Verkaufsstellen unserer Kund : innen mi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Sales (w / m / d)

Head of Sales (w / m / d)

enua Pharma GmbHCologne, North Rhine-Westphalia, Germany
Quick Apply
Hersteller für medizinisches Cannabis in Deutschland und gehört zu den Top 3 Anbietern im Markt.Unsere Vision ist es, Menschen einen nachhaltigen Zugang zu Cannabis zu verschaffen.Wir sind ein Team...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
HEAD OF IT (M / W / D)

HEAD OF IT (M / W / D)

Jean & Len GmbHCologne, North Rhine-Westphalia, Germany
Quick Apply
Hello, wir sind Jean&Len – die ohne Gedøns •!.Wir, die Jingelings, sind ein energiegeladenes Team, das mit Leidenschaft an Projekten in den Bereichen Beauty, Food und Lifestyle arbeitet.Wir sin...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Head of Business Administration •

Head of Business Administration •

Haeger ConsultingBonn, Nordrhein-Westfalen, DE
Du verantwortest sämtliche Business- und Verwaltungsprozesse, steuerst Rechnungs- und Gehaltsläufe, kontrollierst Zahlungseingänge und kümmerst dich um das Liquiditätsmanagement.Du steuerst die Fin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Head of Project Development

Head of Project Development

Vallum AssociatesCologne , DE
Head of Project Development (BESS).Are you ready to lead the development of utility-scale battery energy storage projects in Germany? Join a. We are seeking a senior leader to shape and execute our ...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Head of Grid - BESS - Germany

Head of Grid - BESS - Germany

RullionCologne , DE
Head of Grid – Battery Energy Storage Systems (BESS).Germany (flexible within major hubs).Our client is a leading renewable energy project developer with an extensive portfolio of Battery Energy St...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Head of Merchant Operations

Head of Merchant Operations

GP Payments Acquiring International GmbHGlobal Payments Cologne, Germany Office
Vor 30+ Tagen
Stellenbeschreibung

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary Of Role :

The Head of Merchant Operations (f / m / d) role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the Head of Merchant Operations position is to secure the functionality of business to drive extensive and sustainable growth. The business is one of the fastest growing contributors to Global Payments worldwide.

The Head of Merchant Operations Commerz GlobalPay JV also plays a significant role in helping shape and develop the future business direction and strategy for the wider Global Payments Central European, European and Global businesses especially in merchant operations.

What Part Will You Play

  • Reporting to CEO and serving as an integral member of executive management team
  • Will be responsible for development and smooth running of Merchant Operations
  • Direct management and responsibility of a range of aspects for GP Thor JV including Merchant Operations, Complaint Management, Customer Onboarding, Partner & Customer Integrations
  • Define key KPIs with the business for reporting, monitoring and control
  • Manage assigned budget and keep it on targets.
  • Will set and drive a compelling, annual and multi-year operations strategy to ensure the business remains relevant and competitive in our domain.
  • Develops and drives coherent and holistic operations strategies to ensure customer satisfaction
  • Co-creator of JV culture (set-up of own culture based on mix of GP and CoBa different cultures)
  • Establish policies that promote company culture and vision
  • Fulfil company goals in own area of responsibility with strong drive, ability to achieve results and motivate own team
  • Develop the knowledge and expertise of team members to ensure their maximum performance and contribution to business result
  • Lead employees to encourage maximum performance and dedication
  • Ensures oversight of the associated operations risk and issues for the business.
  • Design and implement business strategies, plans and procedures
  • Set comprehensive goals for performance and growth. Establish performance standards, analyzing and interpreting data and metrics
  • Oversee daily operations of the company and the work of executives
  • Write and submit reports to the CEO in all matters of importance
  • Participate in expansion activities, including implementation of new products and partners
  • Lead the Operations activities required to transition the organization to the target operating model and the migration off the legacy platform

Who We Are Looking For This Role :

  • BSc / BA in Business Administration or relevant field; MSc / MBA is a plus
  • Strong business and sales leadership background in a multi-national multi-channel company
  • History of working in different countries and speaking multiple languages
  • High developed commercial focus

    • Your Profile :

  • Highly effective decision making skills
  • Strong organization and strategic planning skills
  • Will have experience leading change and utilizing modern platform technologies
  • First class Team Leadership, motivational and coaching skills effective for deployment across a wide spectrum of people and processes
  • Ability to break new ground and apply tenacity and creativity to achieving strategic objectives
  • Ability to act as an advocate for the company in dealing with all internal and external parties
  • Ability to travel extensively
  • Ability to work in cross-culture, cross-language and cross-regulation environment
  • Excellent communication and interpersonal skills and the ability to interact with people at all levels of seniority
  • Self-starter with a tenacious approach and a determination to succeed.
  • Proven experience as Chief Operating Office or relevant role
  • Understanding of business functions such as HR, Finance, marketing etc.
  • Working knowledge of data analysis and performance / operation metrics
  • Working knowledge of IT / Business infrastructure and MS Office
  • Outstanding organizational and leadership abilities