Head of customer service Jobs in Maxdorf

Head (m / f / d) of Transition Office

29 countries. Around 48,000 colleagues. 70,000 pharmacies supplied and millions of patients : Join PHOENIX! Support us in supplying the people of Europe with medicines and healthcare products quickly and reliably - and experience a job that is as diverse as it is important. Where you can proactively master challenges, implement ideas and drive change. Look forward to pure variety at a successful, future-proof family company, the market-leading pharmaceutical retailer in Germany and at the same time the best integrated healthcare provider in Europe.

We are looking for a Head of Transition Office (m / f / d) for our Corporate Business Services department. This position can be filled at our headquarters in Mannheim.

Your Tasks

• Development and ownership of the PHX transition methodology
• Development of the country-specific transition plans, business cases, saving targets, and forecasts
• Management and coordination of the individual transition projects in the country together with the transition manager, the shared service center management, and the finance director of the country subsidiary
• Managing the transition pipeline, scope and progress of the transition plan and country-specific sub-projects
• Problem and risk management during the transition and alignment of actions between the transition team, the shared service center team and the country subsidiaries
• Monitoring of savings targets and development of measures to ensure target achievement and coordination of measures with the respective steering committee
• Building up a small team of transition managers to execute the transition pipeline
• Execution of other major projects as part of building a European SSC set-up, such as reviewing a master service agreement and SLA management

Your Profile

Our Benefits :

Please apply online including your salary expectation and your earliest possible starting date. Your contact person is Mr. Erik Sabo.