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Head of customer service Jobs in Nalbach

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Head of customer service • nalbach

Zuletzt aktualisiert: vor 19 Tagen
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Customer Service Officer (m / f)

Customer Service Officer (m / f)

Plastipak - LuxPEtMerzig, DE
As a global leading designer, developer & manufacturer of rigid plastic packaging, Plastipak produces award-winning preforms, bottles and containers for a number of markets, including water, soft d...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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Consultant, Investor Services Centre, Transfer Agency

Consultant, Investor Services Centre, Transfer Agency

NORTHERN TRUSTMerzig, DE
Consultant, Investor Services Centre, Transfer Agency.Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation sinc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Agent in Teilzeit am Nachmittag (m / w / d)

Customer Service Agent in Teilzeit am Nachmittag (m / w / d)

Studienkreis GmbHSaarland, Merzig, DE
Ihnen gemeinsam weiter zu wachsen.Wiedereinstieg in das Berufsleben.Dann suchen wir Sie für die Themenbereiche.Beratung, Verkauf und Büroorganisation. Lernzentrum Manager in Teilzeit (m / w / d).Darauf ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Division – Surveillance II (m / f)

Head of Division – Surveillance II (m / f)

Commission de Surveillance du Secteur Financier (CSSF)Mettlach, DE
Considering the growth of the number of payment and electronic money institutions subject to the prudential supervision of the CSSF as well as the arrival of future non-bank EMT issuers, crypto-ass...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Talent Acquisition and Development (m / w / d) - Howald

Head of Talent Acquisition and Development (m / w / d) - Howald

LOSCH LuxembourgMettlach, DE
Head of Talent Acquisition and Development [m / w / d].Sie führen ein Team von hochmotivierten Fachleuten im Bereich Recruiting und Personalentwicklung mit einer klaren Vision und schaffen eine Kultur ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Marketing LAB & CCS (m / w / d)

Head of Marketing LAB & CCS (m / w / d)

Straumann GroupSaarland
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Representative English / Dutch / French (M / F)

Customer Service Representative English / Dutch / French (M / F)

SOFITEX TALENT RECRUITMENTMerzig, DE
3.300,00 €–4.000,00 € monatlich
Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI. Sofitex fonde sa dynamique et son succès s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Operations Inspector (M / F / D)

Operations Inspector (M / F / D)

ALSA S.AMerzig, DE
Reporting to the Head of Operations department, you participate to the certification and safety oversight of civil aviation operators in Luxembourg. Your scope of work will include : .Operations docum...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Compliance Officer

Senior Compliance Officer

Le Grand & AssociatesMettlach, DE
A leading fintech company operating in the digital assets and electronic money sector, fully regulated in Luxembourg and across Europe. The firm is committed to upholding the highest standards of co...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
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Head of Regulatory Reporting - Finance (m / f)

Head of Regulatory Reporting - Finance (m / f)

Banque Internationale à Luxembourg (BIL)Merzig, DE
Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy.From its foundation, the BIL has always played an active role in the development of the Luxe...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
Head of Finance (m / f / d)

Head of Finance (m / f / d)

Alpine Metal TechDillingen, Saarland, Germany
Preparation of annual financial statements in accordance with national and international accounting standards.Responsibility for internal and external reporting. Monitoring financial accounting, acc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Training Officer (m / f / x)

Technical Training Officer (m / f / x)

LuxairMettlach, DE
Technical Training Officer (m / f / x).Keep Technical Training records updated according to current internal regulations in force. Support and forward the required info to the Head of Technical Training...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Deputy Head of Risk M / F

Deputy Head of Risk M / F

Amundi Investment SolutionsMerzig, DE
Contract type : Permanent Contract.Expected start date : 01 / 04 / 2025.Amundi Luxembourg is looking for its Risk Department for a. Deputy Head of Risk Manager – CDI, full-time (m / f / d).The Deputy Head of ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Scientific Affairs & Laboratory (m / f / d)

Head of Scientific Affairs & Laboratory (m / f / d)

LandewyckMerzig, DE
Head of Scientific Affairs & Laboratory (m / f / d).Erpeldange-sur-Sûre, Luxembourg.Luxembourg company with over 175 years' experience. FMC, FCT, accessories, vaping and new generation tobacco products)...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of legal and compliance M / F

Head of legal and compliance M / F

Hays LuxembourgMettlach, DE
Our client is a renowned expert who primarily operates in the financial services sector.They are looking for a Head of Legal and Compliance for a permanent position. In this role, you will be pivota...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
Head (m / w / d) of Own Retail DACH

Head (m / w / d) of Own Retail DACH

Villeroy & BochMettlach
Vollzeit
Shape & Create - And make it happen!.Im Unternehmensbereich Dining & Lifestyle wird die Marke Villeroy & Boch mit den Full-Price-Stores, unseren Outlet-Centern oder auch Shop-in-Shop-Konzepten am P...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Claims & customer service employee M / W

Claims & customer service employee M / W

People Solutions by ArhisMettlach, DE
With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management. CLAIMS & CUSTOMER SERVICE EMPLOYEE M / W.You have a strong experience...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Procurement

Head of Procurement

Skeeled RecruitmentMettlach, DE
Skeeled Recruitment Services is recruiting a Head of Procurement for one of its clients.A leading international industrial company is seeking a Head of Procurement to drive and optimize its global ...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
Service Advisor (w / m / d) Customer Management

Service Advisor (w / m / d) Customer Management

Deutsche GlasfaserSaarlouis, Saarland, Germany
Ansprechperson für unsere Kunden.Bearbeitung verschiedener Kundenanliegen und teamübergreifende Lösungsfindung für komplexe Themen. Kompetente und freundliche Beratung.Telefon und E-Mail, um unsere ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Officer (m / f)

Customer Service Officer (m / f)

Plastipak - LuxPEtMerzig, DE
Vor 20 Tagen
Stellenbeschreibung

As a global leading designer, developer & manufacturer of rigid plastic packaging, Plastipak produces award-winning preforms, bottles and containers for a number of markets, including water, soft drinks, food, dairy, juice and alcohol, personal and home care. Our customers are amongst the best-known brands across the world.

Plastipak has manufacturing plants in North and Latin America, Europe & North Africa. The European division comprises 14 manufacturing plants in 12 countries, and produces around 20 billion units each year. Supported by dedicated research and development centres of excellence, our team ensures our leading position in material, barrier and manufacturing design and development.

Plastipak’s global recycling centers utilize the most advanced recycling technologies globally in converting collected and recycled plastic containers into high-quality post-consumer recycled PET resin (PET PCR or rPET) and HDPE resin. Post consumer recycled resin is converted back into containers for food, laundry, detergent, household cleaners and other common products. In Europe, Plastipak is one of the largest producers of food-grade rPET, with capacity to produce over 120 million tonnes of food-grade rPET (post-consumer recycled) material annually.

Our company in Luxembourg has about 190 employees and produces more than 4 billions of preforms every year as well as 50.000 T of recycled PET.

In order to reinforce our Team, we are looking to hire a Customer Service Officer (m / f) :

Directly reporting to our Customer Service Supervisor, your objectives as Customer Service Officer are :

  • Ensure an effective order fulfillment process while keeping customers, both internal and external, informed on the delivery schedule, utilising inventory and resolving obstacles
  • Maintain and develop customer-relationship with the objective to meet company targets at both service level, volume and inventory management

Your main responsibilities will be as follow :

Orderfulfillment & CRM :

  • Validate weekly delivery schedule with customers both internal and external, considering criteria such as on- time- production and on- time- delivery and confirm orders in accordance
  • Support sales organization with ad-hoc order fulfillment reporting
  • Propose and share preform specifications in response to customer inquiries & needs
  • Monitor customer account receivables to ensure timely shipment / collection
  • Generate weekly customer reporting and participate to weekly, bi-weekly customer calls
  • Monitor on-time shipment performance
  • Visit strategic customers at least twice a year

    • Demand Planning :

  • Ensure regular customer receipt of demand forecast
  • Maintain centralized inbox up- to- date, dispatch information as required
  • Share market intelligence with demand planner and provide input to consolidated view on a monthly basis
  • Maintain plant re-work list up- to- date and align with customer’ priorities

    • Inventory management :

  • Register monthly consignment stock consumptions & analyse discrepancies
  • Identify alternative outlets for slow moving stocks with objective to accelerate sale
  • Monthly review of customer’ packaging program and ensure effective rotation & customer collaboration

    • Master data :

  • Maintain customer instructions and contacts updated in customer master and documents
  • Issue material creation request for standard preforms & obtain approval & record documentation

    • Education, work experience, skills and competencies required :

  • Minimum 5-years in a similar role in an industrial & manufacturing environment
  • Good knowledge of French, German, English both written and spoken, minimum B2 level
  • Clear and effective communication skills
  • Good knowledge of ERP (SAP) particularly SD- MM and WM modules
  • Advanced Excel skills
  • Enjoys communicating to customers & creating strong relationships
  • Ability to trouble-shoot and finding solutions
  • Ability to perform in a fast- moving and dynamic environment
  • Team player and ’Can-Do’ mentality
  • Organized and strong time-management skills; ability to set priorities

    • Interested to join Plastipak, a committed company that is continually fulfilling our responsibilities to protect the environment for future generations, acting as responsible global citizen for a share community? Please apply...