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Head of customer service Jobs in Unterhaching

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Head of customer service • unterhaching

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Head of Customer Service

Head of Customer Service

EPM ScientificMunich
Are you ready to take the helm and lead a dynamic customer service team within the vibrant diagnostic sector? My client is a global leader in molecular diagnostics in search for an experienced Head...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Head of Operations

Head of Operations

sewtsMünchen, Bavaria, Germany
CoFounder Till in scaling our business.You will lead our Product Operations Team from Application Engineering Service & Support and Production Planning to Spare Part Business.Develop and implem...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
  • Gesponsert
Head of BI

Head of BI

ConvatecMunich, Bavaria, Germany
Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in advanced wound care ostomy care continence car...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Head of Marketing

Head of Marketing

A2MAC1Munich, BY, DE
Vollzeit
Quick Apply
The Global Marketing Director will define, develop and execute a strategic marketing plan, aligned with the product & offerings roadmap and business action plan. The role targets to build awaren...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Customer Service Medizintechnik

Head of Customer Service Medizintechnik

PERM4 | Permanent RecruitingSüdbayern
Analyse der Qualität und KPIs der Abteilung.Personalführung, -steuerung & -motivation.Prozessmanagement & Strategieentwicklung im Bereich Kundenbetreuung. Verhandlungssichere Englischkenntnisse.Anal...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Service (m / w / d)

Head of Service (m / w / d)

CHARGE-V GmbHMunich, Bavaria, Germany
Quick Apply
Was wir tun, wie wir sind und wer zu uns passt : .Unsere Vision bei CHARGE-V ist nachhaltige E-Mobilität für eine lebenswerte Zukunft. Wir bieten ein intelligentes Schnellladesystem, welches ökologisc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Head of Data Science

Head of Data Science

FlexaMünchen, Bavaria, Germany
We at Flexa and Entrix are a diverse team of 50 from 12 nationalities and steadily growing.To drive the smart and sustainable energy future we are looking for a forwardthinking and experienced Head...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Head of Customer Support (m / w / d)

Head of Customer Support (m / w / d)

Lanes & PlanesMünchen, Bavaria, Germany
30,00 € stündlich
Dein Herz schlägt für den Kundenservice und Kundenzufriedenheit ist für dich mehr als nur eine kurze Telefonwarteschleife? Du liebst es, mit deinen Verbesserungen Kundenservice neu zu definieren un...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Head of Customer Care mfd

Head of Customer Care mfd

Westwing Group SEMunich, Bavaria, Germany
Customer Care team shaping and enhancing our service strategy to deliver an exceptional experience for our designloving customers who expect nothing less than excellence at every touchpoint.With t...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
  • Gesponsert
Head of Customer Success all genders

Head of Customer Success all genders

WemoloMünchen, Bavaria, Germany
Bist du bereit dich mit uns auf eine spannende Reise zu begeben Wir leben #own (y)our growth und frdern ein Umfeld in dem Innovation und persnliche Entwicklung Hand in Hand gehen.Head of Customer S...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
  • Gesponsert
Head of Digital Customer Journey fmx

Head of Digital Customer Journey fmx

ZEISSMünchen, Bavaria, Germany
Develop exciting customercentric digital solutions and business models in the diverse.Join our inspiring colleagues in a modern workspace and benefit from our open culture.Cooperating closely with ...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
  • Gesponsert
Head of Sales

Head of Sales

Bella & BonaMünchen, Bavaria, Germany
Our scalable dark kitchen operations and investments in data and technology automation allow us to consistently deliver highquality foodoptimizehealth and nutritional values while lowering costs an...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Head of AI

Head of AI

CongrifyMunich, Bavaria, Germany
Quick Apply
At Congrify we are a payments data observability and intelligence company.We enable merchants and payment service providers increasing revenues, optimizing costs, ensuring compliant and efficient r...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Service to Customer Platforms (m / w / x)

Head of Service to Customer Platforms (m / w / x)

ZEISS GroupMünchen
Vollzeit
Disciplinary and professional management of 6 to 13 employees in accordance with our management principles we understand this mean that you lead, motivate, manage and develop employees.You will als...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Head of Executive Experience

Head of Executive Experience

ServiceNowMunich, Bavaria, Germany
At ServiceNow our technology makes the world work for everyone and our people make it possible.We move fast because the world cant wait and we innovate in ways no one else can for our customers and...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
  • Gesponsert
Head of GlobalEuropean Marketing

Head of GlobalEuropean Marketing

AvatrMunich, Bavaria, Germany
AVATR is about bringing people together connecting ideas and cultures : we believe people from different backgrounds working together in a multidisciplinary atmosphere inspire each other to create a...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
  • Gesponsert
Head of Compliance mfx

Head of Compliance mfx

Scalable GmbHMünchen, Bavaria, Germany
Act as BaFinappointed Compliance officer for MaComp and MaRiskCompliance and Single Safeguarding Officer.Develop implement and maintain robust compliance policies procedures controls and frameworks...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
  • Gesponsert
Head of Marketing

Head of Marketing

Bluebird RecruitmentMunich, Bavaria, Germany
WFH policy : hybrid (ideally 23 days p / w in office.Product : Big Data & BI solution for Pharma.Size and functions of local team : 30 FTE 1st marketing hire. Hire 23 people in 2025 player / coach role...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Head of Customer Care (m / f / d)

Head of Customer Care (m / f / d)

Westwing GmbHMunich, DE
Customer Care team, shaping and enhancing our service strategy to deliver an exceptional experience for our design-loving customers - who expect nothing less than excellence at every touchpoint.Wit...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Customer Service

Head of Customer Service

EPM ScientificMunich
Vor 30+ Tagen
Stellenbeschreibung

Overview :

Are you ready to take the helm and lead a dynamic customer service team within the vibrant diagnostic sector? My client is a global leader in molecular diagnostics in search for an experienced Head of Customer Service.

You will have the chance to apply your expertise in customer service and influence strategies at every level. Your role would be pivotal as our client are looking for someone capable at leading a team and proficient at fostering stellar relationships both internally and across their diverse clientele.

Responsibilities :

  • Lead and mentor the customer service team, ensuring customer problems are addressed and handled in a timely manner
  • Build and maintain relationships with customers, supporting customers through telephone, email and if necessary on site
  • Produce written content for customers and create contract documentation with specialist departments and coordinate these with customers
  • Process approved quotations calculations in SAP, validate them for completeness and accuracy

Requirements :

  • Minimum 4 years experience in customer service within the healthcare market
  • Strong attention to detail and exceptional communication skills
  • Bachelor's degree minimum in Business Administration or related field
  • Fluent in German and English
  • Additional Skills :
  • Leadership
  • You'll steer the department towards excellence by motivating staff and setting clear goals.
  • Strategic Thinking
  • As part of senior management, forming long-term plans aligning customer support activities seamlessly into broader business objectives is essential.
  • Benefits :

  • Competitive compensation package
  • Desirable collaborative team culture
  • Career development opportunities
  • This opportunity isn't just another job-it's a career-defining move where growth meets impact amidst one of Europe's innovation hubs! If this speaks volumes about what drives your professional endeavours forward, then connect us immediately!