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Head of legal Jobs in Ottobeuren
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Head of legal • ottobeuren
- Gesponsert
Team Lead Central Service Desk (m / f / x)
LiebherrKirchdorf / Oberopfingen, unbekannt, Deutschland- Gesponsert
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LiebherrKirchdorf / Oberopfingen, unbekannt, DeutschlandTeam Lead Central Service Desk (m / f / x)
How would you consistently deliver an outstanding daily customer experience? As our organization expands, we recognize the critical role a well-structured, customer-focused Service Desk plays in our success. We’re seeking an experienced leader to head our central Service Desk team. As the Team Lead, you’ll establish ITIL- and ITSM-based best practices, ensuring seamless support processes.
Your future. What you can expect
- Collaborate on designing, implementing, and organizing our central service desk
- Define and enforce guidelines for support processes, including incident management, request fulfillment, and problem resolution
- Lead the onboarding process for new Service Desk agents, fostering a positive, customer-oriented work culture
- Serve as the central point of communication for customer information, including incident notifications, software releases, and maintenance updates
- Implement tools (such as ticket tracking, automation, and AI) to streamline service desk operations
- Direct and prioritize ticket routing and fulfillment
Your profile. What you bring in
Our commitment to you. Your benefits
As an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities.
Become part of our strong team and get to know the Liebherr Group as a reliable partner.
Our benefits :
Get your own impression : Liebherr - Imagefilm Standort Oberopfingen - YouTube Liebherr - Finde dein perfektes Match! (youtube.com)
Haben wir Ihr Interesse geweckt? Dann freuen wir uns über Ihre Online-Bewerbung. Bei Fragen kontaktieren Sie bitte Ümit Arici.
One Passion. Many Opportunities.
Das Unternehmen
Die Liebherr-IT Services GmbH mit Sitz in Oberopfingen bei Kirchdorf an der Iller erarbeitet IT-Lösungen für die gesamte Firmengruppe, koordiniert die standortübergreifenden IT-Anwendungen und berät die Gesellschaften der gesamten Firmengruppe in IT-Fragen.
Standort
Liebherr-IT Services GmbH
St. Vitus 1
88457 Kirchdorf / Oberopfingen
Deutschland (DE)
Kontakt
Ümit Arici