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Head of strategy • wietze

Zuletzt aktualisiert: vor 5 Tagen
Account Manager (m / f / d) with German & English

Account Manager (m / f / d) with German & English

FoundeverVirtual, Alle Standorte, DE
Account Manager (m / f / d) with German & English.Account Manager (m / f / d) with German & English.Join Foundever™ as an Account Manager (m / f / d) German & English speaking!. Are you passionate about buildin...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Außendienst Sales Manager (m / w / d) Digital Health - Hannover

Außendienst Sales Manager (m / w / d) Digital Health - Hannover

Sidekick Health GermanyNiedersachsen
Außendienst Sales Manager (m / w / d) Digital Health im Raum Hannover.Head of Sales und unserem wachsenden Sales Team, neue Kunden für unsere Digital Health Produkte. Du führst in deinem Vertriebsgebiet...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Karriereprogramm Sales & Marketing für Hochschulabsolventen (m / w / d)

Karriereprogramm Sales & Marketing für Hochschulabsolventen (m / w / d)

Hilti GroupDeutschland, Niedersachsen, Deutschland
Sind Sie motiviert, nach abgeschlossenem Bachelor- oder Masterstudium das Verkaufshandwerk von der Pike auf zu lernen? Wenn Sie das Erfolgsgeheimnis von Hilti gepaart mit unserer starken Unternehme...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Ingenieur / Naturwissenschaftler (m / w / d) für den Einsatz im Arbeitsschutz / Umweltschutz / Verbraucherschutz (Bachelor of Science / Bachelor of Engineering / Diplom / FH)

Ingenieur / Naturwissenschaftler (m / w / d) für den Einsatz im Arbeitsschutz / Umweltschutz / Verbraucherschutz (Bachelor of Science / Bachelor of Engineering / Diplom / FH)

Staatliche Gewerbeaufsicht Niedersachsenverschiedene Standorte, Niedersachsen, DE
Staatliche Gewerbeaufsicht Niedersachsen Als Behörde des Landes Niedersachsen machen wir uns stark für Beschäftigte, die Umwelt und Verbraucher. Ein Job, der mit Vielfalt zu begeistern weiß - und mi...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Außendienst Sales Manager (m / w / d) Digital Health - Hannover

Außendienst Sales Manager (m / w / d) Digital Health - Hannover

Sidekick Health Germany GmbHNiedersachen, Niedersachsen, DE
Außendienst Sales Manager (m / w / d) Digital Health im Raum Hannover.Head of Sales und unserem wachsenden Sales Team, neue Kunden für unsere Digital Health Produkte. Du führst in deinem Vertriebsgebiet...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Ingenieur Systemintegrität - Netzanalysen (Kurzschluss) (m / w / d)

Ingenieur Systemintegrität - Netzanalysen (Kurzschluss) (m / w / d)

TenneT TSO GmbHBayreuth, Niedersachsen, Germany
Ingenieur Systemintegrität - Netzanalysen (Kurzschluss) (m / w / d).TenneT ist im Wachstum, um seine strategischen Ziele zu erreichen : Wir packen den Umbruch der Energieversorgung an.Wir machen En...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
  • Gesponsert
Duales Studium zum Bachelor of Engineering Elektro- und Informationstechnik

Duales Studium zum Bachelor of Engineering Elektro- und Informationstechnik

Renesas ElectronicsGöttingen, Lower Saxony, Germany
Du studierst den Bachelorstudiengang Elektro und Informationstechnik mit dem Schwerpunkt Mikroelektronik an der Hochschule Dsseldorf (HSD). Du bekommst spannende Ttigkeiten in einem internationalen ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Speaking Marketing & Sales Consultant in Barcelona!

German Speaking Marketing & Sales Consultant in Barcelona!

Cross Border TalentsLower Saxony, Germany
Quick Apply
Are you an enthusiastic and driven professional with a passion for marketing and sales? Do you have experience working with Google Ads or other digital marketing tools? If you're a native German sp...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
Job in Germany : System Administrator Integration with focus on container technologies (f / m / d)

Job in Germany : System Administrator Integration with focus on container technologies (f / m / d)

Zentraler IT Betrieb Niedersächsische JustizNiedersachsen
ZIB is the central IT service provider for the justice system in Lower Saxony and is responsible for a modern IT infrastructure with around 23,500 clients. In addition, we run numerous digitization ...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Language teacher - Greek

Language teacher - Greek

Language TrainersDuisburg, Lowe saxony, DE
Quick Apply
Language Trainers is a successful language training company working with freelance teachers of 70 different languages in hundreds of towns and cities across the world. Students are either in-company...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Territory Manager

Territory Manager

Bose ProfessionalNiedersachsen - Westfalen, Remote, DE
Homeoffice
Quick Apply
Company Overview : Bose Professional is backed by a dedicated group of engineers, project managers, technical support professionals, and sales staff. They all support professional audio system integr...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Marketing Communications Specialist (m / w / d)

Marketing Communications Specialist (m / w / d)

people-s-place GmbHGermany, Lower Saxony
Planning, developing, coordinating, and managing B2B marketing and communication measures for one specific company division. Expanding and further developing existing marketing and communication act...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Service Technician (f / m / x)

Service Technician (f / m / x)

Siemens GamesaWedemark,Hannover,DE
Vollzeit
It takes the brightest minds to be a technology leader.It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.Perf...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Test Development Engineer

Test Development Engineer

ic resourcesLower Saxony, Germany
Unbefristet
Are you passionate about pioneering technologies that shape the future? Our client, a global leader in innovative solutions from materials to systems, Our client is at the forefront of empowering m...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Duales Studium zum Bachelor of Arts Einzelhandel (m / w / d)

Duales Studium zum Bachelor of Arts Einzelhandel (m / w / d)

Netto Marken-DiscountNiedersachsen
Du stehst kurz vor deinem Abitur und kannst dich nicht zwischen einer Ausbildung und einem Studium entscheiden? Unser duales Studium im Einzelhandel bietet dir eine Kombination aus beidem!.Bei Nett...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Digital Transformation Manager (m / f / d)

Digital Transformation Manager (m / f / d)

SennheiserLower Saxony, Germany
Sound made by Sennheiser - For more than 75 years, we are among the world’s leading manufacturers of audio products, building the future of audio. We are proud of our finely engineered microphones a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Clinical Support Specialist (Vascular)

Clinical Support Specialist (Vascular)

Guided SolutionsNiedersachsen
Our client is a leading MedTech company, that provides minimally invasive medical devices across the globe.As a family-owned business, our client is committed to providing the best outcome for the ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Marketing LAB & CCS (m / w / d)

Head of Marketing LAB & CCS (m / w / d)

Straumann GroupNiedersachsen
Equal Opportunity and Affirmative Action Employer (US applicants only).Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Senior) Manager, Medical Science Liaison, Therapy Development, Transcatheter Mitral and Tricuspid Therapies (Germany)

(Senior) Manager, Medical Science Liaison, Therapy Development, Transcatheter Mitral and Tricuspid Therapies (Germany)

Edwards LifesciencesGermany, Niedersachsen, Remote
Homeoffice
Vollzeit
Innovation starts from the heart.At Edwards, we put patients first.We invest a significant proportion of our revenue towards research and development to drive and develop groundbreaking medical inn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
HR&GS Coordinator(Stade,Germany)

HR&GS Coordinator(Stade,Germany)

Tecnicas ReunidasBaja Sajonia, Alemania
Coordinate with HR department Home Office Madrid the personnel mobilizations of different departments : date of arrival, welcome. Help and support to our team in Stade with Major registrations and re...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Account Manager (m / f / d) with German & English

Account Manager (m / f / d) with German & English

FoundeverVirtual, Alle Standorte, DE
Vor 5 Tagen
Stellenbeschreibung

Account Manager (m / f / d) with German & English

Account Manager (m / f / d) with German & English

Job-ID : 397631

Virtual, Alle Standorte, DE

Join Foundever™ as an Account Manager (m / f / d) German & English speaking!

Are you passionate about building strong client relationships and driving strategic growth? As an Account Manager at Foundever™, you will be the key link between our clients and internal teams, ensuring seamless service delivery, client satisfaction, and business expansion. If you thrive in a dynamic environment and enjoy strategic problem-solving, this is the role for you!

The Account Management team acts as the conduit between our clients and Foundever™ for building and nurturing the relationship, aligning the account strategy, and ensuring successful delivery and growth. The relationship owner and strategic advisor, crucial for retaining, expanding, and diversifying the client's business.

The Account Manager is the primary client’s day-to day service delivery point of contact.

Responsibilities include developing strong relationships with the client, connecting with key business stakeholders. They will respond to client queries and ensure implementations are deployed according to the plan.

The Account Manager should ensure aligned Account Strategy and delivery to it across all areas of the business and relationship. They are the subject matter expert for product, policies, operations, quality, training, reporting and IT.

The Account Manager should also understand the customer thoroughly, their strategy, their organization, company culture, pain points and needs, especially the not-so-obvious ones, and proactively offer win solutions to address and exceed the needs of the client.

Key deliverables

  • Developing a solid and trusting relationship between the Client and Foundever™.
  • Strategic Growth : developing a complete understanding of account needs, and anticipating account changes and improvements.
  • Driving proposal management with clear WIN strategy processes.
  • Communicating with clients to understand their needs and explain product value.
  • Managing communications between clients and internal teams and resolving key client issues and escalations.
  • Collaborating on negotiations and contracts management with the client (MSA, SOW, renewals, amendments)
  • Working with internal teams dedicated to the same client account to ensure the highest quality delivery and all client needs met
  • Planning and presenting reports on account progress, goals, and initiatives to share with internal stakeholders and client.
  • Maintaining updated knowledge of company products and services.
  • Acting as the client's representative to ensure that their demands are met with a focus on improving the customer experience.
  • Managing changes and projects.

Skill / Knowledge / Experience

  • Minimum 3 years in a client management related role
  • BPO Industry experience
  • Client-facing role experience
  • Vertical experience – industries
  • Operational experience
  • Managing diverse and multi-functional teams remotely
  • Proven ability to manage people and accounts
  • Education and Qualifications

    Required :

  • Practical experience as an Operations Manager, Account Manager or similar role
  • Minimum 3 years in the BPO industry
  • German and English language fluency to high competency
  • Desired :

  • Bi / multi-lingual skills
  • CRM Salesforce
  • Microsoft Suite including Power BI
  • Google Workspace (Docs, Sheets, Slides)
  • Document / Contract management (e.g. Spring CM)
  • Practical experience as an account manager or similar role
  • Our offer :

  • Competitive compensation package
  • Excellent learning and development opportunities
  • Growth opportunities within an expanding team
  • Onsite and remote work at home available
  • Working alongside a team of high-calibre leaders
  • Excellent work-life balance culture
  • If you're looking for an exciting challenge and want to apply your skills in a dynamic environment, we can't wait to meet you! Apply today. At Foundever™, we don’t just offer a job – we offer a future. Let’s grow and succeed together!