Homeoffice Jobs in Niederkassel

Ready for your next MILESTONE?Are you ready to lead a dynamic team in a fast-paced environment, where hospitality excellence, customer satisfaction, and operational efficiency are key? As the Resident Manager at Milestone Living, you'll play a pivotal role in managing property operations, enhancing the resident experience, and driving business success at one of our premier locations.What You'll Do : Customer Acquisition & Marketing : Collaborate with the Corporate Services team to implement local sales and marketing strategies, and identify local partners to strengthen the MILESTONE brand experience.Customer Care & Retention : Ensure high levels of customer satisfaction through community building, prompt response to resident inquiries and complaints, and maintaining a stable living environment.Facility Management : Work closely with external suppliers and the Corporate Services team to maintain the optimal condition of the property.Operational Reporting : Ensure timely and accurate financial and operational reporting, adhering to MILESTONE’s business compliance guidelines.Quality & Safety : Implement quality management measures, including Standard Operating Procedures (SOPs), and ensure residents’ safety through regular drills and access control.What We're Looking For : Experience : At least 1 year of experience at MILESTONE or 2-5 years in a similar hospitality management role such as Resident Manager, Front Office Manager, or Room Division Manager.People Skills : A strong ability to work with diverse teams and create a positive, collaborative environment for both residents and colleagues.Attention to Detail : A high level of precision and organizational skills with a strong affinity for administrative tasks and data management.Communication Skills : Fluency in German (C1 / C2) and English (C1 / C2), with additional languages a plus.Leadership : Proven experience in leading teams, with the ability to drive performance and provide training and support.Why us?At MILESTONE, we believe in creating a workplace that prioritizes well-being, flexibility, and personal growth.

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Join our team and experience a supportive environment where innovation thrives, and your contributions are valued.Flexibility with remote work optionsSpecial Milestone Birthday Gift : Choose a day off to celebrateA dynamic, young, and creative team that values openness to new ideas and solutions.Engaging challenges and a variety of projects.A supportive and collaborative work environment.Additional 13-month salaryThe monthly gross salary for this full-time position starts at €2.809,52.

A competitive salary increase is possible based on your qualifications and experienceYour Contact PersonElias Kaderabek Human Resources +43 664 60037 480