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It support manager • saarburg

Zuletzt aktualisiert: vor 1 Tag
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AI-Driven IT Service & SLA Manager (m / f / n)

AI-Driven IT Service & SLA Manager (m / f / n)

EnovosMettlach, DE
AI-Driven IT Service & SLA Manager (m / f / n).You design and develop data solutions aligned with business requirements and actively contribute to initiatives, product development and data analysis pro...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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IT Project manager M / W

IT Project manager M / W

Hays LuxembourgMettlach, DE
We are looking for an IT Project Manager for one of its client based in Luxembourg.Permanent position, open for freelance. Daily rate between 600 et 800€ / or salary up to 130 000€ according to your...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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Senior IT Project Manager (m / f)

Senior IT Project Manager (m / f)

Arendt & MedernachMettlach, DE
Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals.The firm’s international team of more than 450 legal experts represents Luxembourg and fore...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Renita Support

Renita Support

Post LuxembourgSarrburg, DE
As the leading national provider of postal and telecommunications services also offering postal financial services, POST Group Luxembourg is a key actor of the Luxembourgish economy .Be responsible...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Specialist / Security Consultant

IT Specialist / Security Consultant

CTG IT SolutionsSarrburg, DE
We are seeking a highly skilled IT Specialist with a focus on Cybersecurity to join our team.This role involves conducting in-depth computer forensics investigations, developing new security soluti...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Senior IT System Engineer

Senior IT System Engineer

GentisKonz, DE
My client is a leading provider of integrated logistics solutions, offering transport services across Europe.As part of their continuous expansion, they are looking for a Senior.IT Support & Projec...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Software Engineer (m / f)

IT Software Engineer (m / f)

LNS - Laboratoire National de SantéSarrburg, DE
IT Software Engineer (m / f) Ref°138.TYPE DE CONTRAT : CDI - temps plein.We are currently looking for an IT Software Engineer (m / f) for our IT department for a permanent position on a full-time basis...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
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Receptionist / Back-office Support

Receptionist / Back-office Support

CompassMettlach, DE
The Receptionist / Back-office support provides general office support via a variety of clerical activities and related tasks. Speak freely and warmly, engaging to high profile VIP clientele and guest...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Application Support Specialist

IT Application Support Specialist

lux-AirportKonz, DE
Airport - Société de l’Aéroport de Luxembourg SA.Your next professional destination.Do you know Luxembourg airport as a passenger? . Would you like to join our team?.Airport is the company that oper...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Project Manager

IT Project Manager

Proximus LuxembourgSarrburg, DE
Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets.Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NX...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Internal IT Auditor (m / f)

Internal IT Auditor (m / f)

Commission de Surveillance du Secteur Financier (CSSF)Konz, DE
Lead internal audit missions in the IT and information security field, and participate in audit engagements coordinated at European level in the context of our competences as national authority (NC...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Assistant - Event Coordination Support

Assistant - Event Coordination Support

RandstadMettlach, DE
Assistant - Event Coordination Support.As Assistant - Event Coordination Support, you will play a key role in the logistical coordination and communication around a major international event.Follow...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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IT Project Manager - Banking (H / F)

IT Project Manager - Banking (H / F)

Harry Hope.Mettlach, DE
Harry Hope, cabinet de recrutement accompagne candidats et entreprises dans leurs recherches des meilleures opportunités ou Luxembourg et à l'international. Afin de mieux répondre à vos enjeux, tous...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Business Analyst / IT Project Manager (m / f)

Business Analyst / IT Project Manager (m / f)

Moovijob Day Luxembourg in TrierSarrburg, DE
Business Analyst / IT Project Manager (m / f).We are currently looking for IT Consultants / Project Manager.Skills in the following areas : Business Intelligence, CMS, CRM, ETL / Datawarehouse, SAP, Bu...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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IT-Administrator : Desktop Support (m / w / d)

IT-Administrator : Desktop Support (m / w / d)

PM-International AG''Angelhof I und II, Rheinland-Pfalz, Germany
Sie arbeiten in einem renommierten, erfolgreichen und bei einem im Markt gefestigten Unternehmen.Teamarbeit und ein produktives Miteinander sind Kernwerte des Unternehmens.Sie arbeiten in einer ang...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
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IT Security Officer Network

IT Security Officer Network

ING LuxembourgMettlach, DE
In order to strengthen the delivery organisation, ING Luxembourg is looking for an.In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex envi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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ERP (SAP) Support Specialist

ERP (SAP) Support Specialist

RotarexMettlach, DE
Since 1922, Rotarex has been the world leader in cylinder valves, regulators, and equipment for all gas applications.Rotarex is the partner of choice for many industries : semiconductor, medical, re...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Praktikant (w / m / d) IT – Entwicklung

Praktikant (w / m / d) IT – Entwicklung

DekaBank Deutsche Girozentrale - Niederlassung LuxemburgMettlach, DE
Praktikant (w / m / d) IT – Entwicklung.Wir sind die Niederlassung der .Wie betreuen das Groß- und Firmenkundengeschäft der DekaBank und unterstützen beim Depot- und Verwahrgeschäft.Sind Sie bereit? Ge...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Responsable de domaine IT - Infrastructure Microsoft

Responsable de domaine IT - Infrastructure Microsoft

FoyerMettlach, DE
Le Responsable de Domaine IT - Infrastructure Microsoft est chargé de la gestion, de l'administration et de l'évolution des infrastructures Microsoft au sein de l'organisation.Ce rôle stratégique i...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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AI-Driven IT Service & SLA Manager (m / f / n)

AI-Driven IT Service & SLA Manager (m / f / n)

EnovosMettlach, DE
Vor 19 Tagen
Stellenbeschreibung

AI-Driven IT Service & SLA Manager (m / f / n)

Department :   Energy Business IT |  Location :  Esch-sur-Alzette |  Contract :  Permanent |  Job Requisition N°19639

Your tasks

  • You design and develop data solutions aligned with business requirements and actively contribute to initiatives, product development and data analysis projects
  • You provide recommendations for data insights and optimal tool selection
  • You coordinate with stakeholders to deliver successful outcomes on internal and external projects
  • You monitor and optimize costs, meet deadlines, ensure data compliance and adhere to governance and security standards
  • You ensure SLA adherence, optimize IT support processes and drive continuous service improvements
  • You configure and enhance AI Assistant workflows to automate recurring IT tasks and improve service efficiency
  • You leverage tools like Tableau or Power BI to analyse service data and enhance IT performance
  • You drive innovation by staying up to date on evolving tools and methodologies and foster a data-driven culture within the organization

Your profile

  • You hold a university degree in IT, Computer Science or equivalent
  • You have a solid understanding of IT service management practices (ITIL), including incident and problem management, service request handling, and SLA monitoring
  • You have hands-on experience configuring AI-driven systems or chatbots to automate IT support processes
  • You are skilled in integrating systems using APIs and automation tools to streamline workflows and enhance service delivery
  • You have a strong problem-solving mindset, with the ability to identify inefficiencies, propose innovative solutions, and resolve technical issues effectively
  • You are proficient in data analysis tools like Tableau or Power BI and can turn data into actionable insights to support service improvements
  • You have analytical skills, a talent for dealing with processes and numbers and a keen eye for details
  • You are a team player with excellent interpersonal and communication skills
  • You show a high level of engagement and initiative
  • Excellent verbal and written communication skills in English. A good knowledge of French and German will be considered as an advantage

    • What we offer

    Together we build the future of Luxembourg’s energy transition”.

  • The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region
  • A multicultural and international working environment that encourages diversity and inclusion
  • A competitive salary with additional benefits (e.g. pension plan, additional health insurance, meal vouchers, free parking, company restaurant, etc.)
  • A significant stability of employment and the possibility to evolve within the Group
  • Continuous learning and development career path adapted to the needs of each employee
  • Hybrid working mode with the possibility to work from home

    • For external applications, a recent copy of the police record will be requested if you are invited for an interview.