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It support specialist • schweich

Zuletzt aktualisiert: vor 1 Tag
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IT Support Technician

IT Support Technician

Proximus LuxembourgKonz, DE
Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets.Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NX...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Remote Software Support Specialist (m / w / d)

Remote Software Support Specialist (m / w / d)

ISG International Service GroupRhineland-Palatinate
65,00 €–75,00 € stündlich
Homeoffice
Remote Software Support Specialist (m / w / d) % Home Office - DE oder AT65.APPLYHomeofficeEmployee discountsFurther DevelopmentStraight organisation Unser Kunde ist Teil eines internationalen Technolo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT First Level Support Engineer (m / w / d)

IT First Level Support Engineer (m / w / d)

Klinikum Mutterhaus der BorromäerinnenTrier , DE
20,00 € stündlich
IT First Level Support Engineer (m / w / d).Wir sind aufNotfälle bestens vorbereitet.Neue Ideen und Bedienkonzepte geben uns die Chance nichtnur die Qualität in der Patientenversorgung zu verbessern, s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter IT-Support (m / w / d) bis zu 7.000€ brutto

Mitarbeiter IT-Support (m / w / d) bis zu 7.000€ brutto

Fokus AcademicsTrier, Rheinland-Pfalz, Deutschland
7.000,00 € monatlich
Quick Apply
Mitarbeiter IT-Support (m / w / d) bis zu 7.Mitarbeiter IT-Support (m / w / d) bis zu 7.Willkommen bei Fokus Academics - wir schreiben Erfolgsgeschichten. Durch unsere innovative Arbeitsweise ermöglichen wi...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
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ERP (SAP) Support Specialist

ERP (SAP) Support Specialist

RotarexKonz, DE
Since 1922, Rotarex has been the world leader in cylinder valves, regulators, and equipment for all gas applications.Rotarex is the partner of choice for many industries : semiconductor, medical, re...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
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IT Analyst and Developer

IT Analyst and Developer

efaTrier, Rheinland-Pfalz, DE
UI efa is recruiting a : IT Analyst and Developer.This job is based in Luxembourg.Brief You will be integrated into our IT Applications & Integration department, which is responsible for support...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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IT Security Officer Network

IT Security Officer Network

ING LuxembourgKonz, DE
In order to strengthen the delivery organisation, ING Luxembourg is looking for an.In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex envi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Projektmanager

IT Projektmanager

Galileo Lebensmittel GmbH & Co. KGTrierweiler, Rheinland-Pfalz, DE
Seit 30 Jahren gehen wir neue Wege.Mit Mini Pizzen, Pizza Donuts und Pizza Bagels zeigen wir, dass wir dabei immer nah am Markt und den wirklichen Trends liegen. Wir sind ein Familienunternehmen.Das...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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IT Quality Assurance Specialist (M / F / X)

IT Quality Assurance Specialist (M / F / X)

LuxairKonz, DE
IT Quality Assurance Specialist (M / F / X).Interpret and build upon Luxair's quality assurance standards, and ensure that our final products observe those standards. Document quality assurance activiti...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Support Desk Officer

Support Desk Officer

Ergon RecruitmentKonz, DE
Provide operational and customer support via phone, chat, email, and in person.Assist clients with account opening, daily account checks, margin calls, and execution of stock market orders.Engage i...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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IT Security Specialist - DORA Expert (Permanent / Freelance)

IT Security Specialist - DORA Expert (Permanent / Freelance)

Harry Hope.Konz, DE
Harry Hope, cabinet de recrutement accompagne candidats et entreprises dans leurs recherches des meilleures opportunités au Luxembourg et à l'international. Afin de mieux répondre à vos enjeux, tous...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
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Support Engineer / Mitarbeiter (m / w / d) IT Service Desk

Support Engineer / Mitarbeiter (m / w / d) IT Service Desk

PVS -Privatärztliche Verrechnungsstelle Mosel-Saar GmbHTrier, DE
Standort : Trier oder Neunkirchen.Die PVS SSC GmbH ist eine Tochtergesellschaft der PVS Mosel-Saar GmbH und der PVS Sachsen GmbH. Sie bietet unterschiedlichste Dienstleistungen im Bereich IT-Betreuun...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
IT Application Specialist (m / w / d)

IT Application Specialist (m / w / d)

HaysRheinland-Pfalz
Festanstellung durch unseren Kunden Rheinland-Pfalz Startdatum : sofort Referenznummer : 762659 / 1.Diesen Job teilen oder drucken. Verantwortlich für die Bereitstellung von Dienstleistungen für lokale ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Recruiter

IT Recruiter

CTG IT SolutionsKonz, DE
Join CTG IT Solutions as an IT Recruiter – Grow Your Career with a Top-Ranked Company!.CTG that focuses on European Institutions. Our consultants work in Luxembourg, Brussels, and Strasbourg on proj...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
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Renita Support

Renita Support

Post LuxembourgKonz, DE
As the leading national provider of postal and telecommunications services also offering postal financial services, POST Group Luxembourg is a key actor of the Luxembourgish economy .Be responsible...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
German Technical Support in Greece - Relocation support

German Technical Support in Greece - Relocation support

TeleperformanceTrier Rhineland-Palatinate, Germany
Vollzeit
Quick Apply
Do you speak German fluently and have excellent communication skills?.Available positions in Customer Service, Tech Support and Sales await you in Greece!. Microsoft, Canon, Netflix, Volkswagen, and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior IT System Engineer

Senior IT System Engineer

GentisKonz, DE
My client is a leading provider of integrated logistics solutions, offering transport services across Europe.As part of their continuous expansion, they are looking for a Senior.IT Support & Projec...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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IT Application Support Specialist

IT Application Support Specialist

lux-AirportKonz, DE
Airport - Société de l’Aéroport de Luxembourg SA.Your next professional destination.Do you know Luxembourg airport as a passenger? . Would you like to join our team?.Airport is the company that oper...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Clerical Support - First line IT support (M / F / D)

Clerical Support - First line IT support (M / F / D)

RandstadKonz, DE
Are you looking to work within an international company?.Don’t look any further, we have the perfect opportunity for you,. For one of our client, we are looking for a.Clerical Support - First line I...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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SCM Support Specialist (Polish-speaking) (m / f / x)

SCM Support Specialist (Polish-speaking) (m / f / x)

Waagner-Biro Stage SystemsKonz, DE
SCM Support Specialist (Polish-speaking) (m / f / x).WAAGNER-BIRO LUXEMBOURG STAGE SYSTEMS.Waagner-Biro Luxembourg Stage Systems S. Waagner-Biro Stage Systems Group headquartered in Austria, is one of t...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
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IT Support Technician

IT Support Technician

Proximus LuxembourgKonz, DE
Vor 30+ Tagen
Stellenbeschreibung

About Proximus Luxembourg

Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NXT and more recently Codit.

With PSF support status, the company has almost 750 employees. All these experts share a passion for digital technology, a spirit of openness and innovation, and a desire to simplify, connect and make their customers' personal and professional activities ever more secure.

Proximus Luxembourg is actively contributing to the acceleration of Luxembourg's digitalisation and its economic influence through the development of connectivity, resilient infrastructures and 5G, as well as innovative technologies such as Blockchain, Artificial Intelligence, Machine Learning and IoT.

Proximus Luxembourg is a subsidiary of the Proximus group (Euronext Brussels : PROX), provider of digital services and communication solutions operating in the Belgian and international markets.

Your mission :

As a IT Support Technician representative, you will manage and monitor the dedicated service desk and contribute to the development of the Group's activities.

Your responsibilities will include :

  • Collecting information provided by the client, ensuring it is well understood, and recording it in the ticketing tools
  • Processing tickets and resolving incidents
  • Transmitting data to the relevant departments after establishing a preliminary diagnosis of the problems and attempting initial resolutions
  • Checking each client's history and verifying any maintenance contract guarantees
  • Updating general and client-specific procedures
  • Providing technical on-call support
  • Contributing to the continuous improvement of service procedures
  • Participating in internal projects related to the service
  • Adhering to established KPIs
  • Shift working hours

Your profile :

  • Diploma in the field of computer science or similar experience
  • Minimum of 2 years of experience as a Helpdesk Technician
  • Knowledge of operating systems (Microsoft Windows), office applications (Microsoft Office) and office equipment
  • Excellent interpersonal skills, analytical mind, rigor, autonomy and proactivity
  • Knowledge of ITIL processes and best practices
  • Customer-centric - service oriented mindset
  • Tools – Knowledge of Service Now is considered an advantage
  • Soft Skills, good written and verbal communication in French and English
  • Strong sense of priorities and the ability to distribute workload based on the impact of incidents
  • Excellent interpersonal skills, analytical mindset, rigor, and proactivity

    • Our offer :

    A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.

    Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.

    If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.