Product support specialist Jobs in Grasbrunn

The Audiovisual (AV) unit is responsible for the platform development provision and distribution of livestreaming event coverage across the world by maintaining the companys strong and vast relationships with rights holders media and betting companies globally. You will be part of an international team supporting our Commercial team along all stages of the sales cycle cooperating with the client setup service activations contracting legal & billing teams on your daily tasks. Ensuring a smooth flow of the processes from the lead to launch & handling postsale administrative tasks will be a key part of the challenge.

We are looking for an enthusiastic solutionoriented reliable and eager to excel in every task individual. Our international environment a broad selection of tech products and services and a high variety of daytoday activities make this position diverse and challenging.

This is an exciting opportunity to join our new business sales team in a Sales Support Specialist role in our Vienna or Munich office.

THE CHALLENGE :

• 360 support of our commercial team .
• Assist on all stages of the sales funnel focusing on admin tasks in our CRM system (Salesforce).
• Support the sales team in forecast management and work on constant improvement of the forecast accuracy
• Cooperate with multiple internal departments on various postsale administrative processes.
• Support contract drafts & oversee the entire signature process
• Work closely with our billing team by managing invoice requests on active contracts.
• Prepare periodical reports adhoc data reports
• Participate in constant search for process improvements & task optimization to bring efficiency to the team
• Use multiple internal tools (Salesforce QlickSense JIRA MS Suit with a strong focus on Excel) in your daytoday tasks

ABOUT YOU :

Additional Information :

OURRECRUITMENTPROCESS :

OUR OFFER :

At Sportradar we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs facilities and employment opportunities. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100 of the listed criteria) we believe skills evolve over time. If youre willing to learn and grow with us we invite you to join our team!

Remote Work : Employment Type :

Fulltime

Key Skills

Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

Department / Functional Area : Sales

Experience : years

Vacancy : 1