Product support specialist Jobs in Neubiberg

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

What's exciting about the role

We are looking for a detail orientated and customer-focused Sales Support Specialist to join our team. In this role, you will play a critical part in contract management, quality assurance, and operational support. You will act as a key interface between internal teams and customers, ensuring smooth processes and high-quality service delivery.

Key responsibilities :

• Review and process incoming new or amended contracts.
• Conduct thorough completeness checks of contracts and required documents.
• Serve as a key interface for sales representatives, ensuring missing documents are identified and obtained.
• Prioritize incoming contracts efficiently to optimize workflow.
• Verify and process shipping orders.
• Plan and execute terminal rollouts for major customers.
• Ensure quality assurance across all relevant processes.
• Support the exchange of payment terminals as required.
• Evaluate customer interactions and prepare detailed visit reports.
• Maintain and update master data in the system

Skills and Experience we desire

Why join us?

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.