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Project management consultant Jobs in Uffenheim

Zuletzt aktualisiert: vor 14 Tagen
Specialist Account Operations Special Service

Specialist Account Operations Special Service

adidasUffenheim, BY, DE
Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
  • Gesponsert
Inhouse Consultant Logistik / Supply Chain Management (m / w / d)

Inhouse Consultant Logistik / Supply Chain Management (m / w / d)

XXXLutzOchsenfurt, DE
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
  • Gesponsert
Kodierfachkraft (gn) in Lohr am Main

Kodierfachkraft (gn) in Lohr am Main

Klinikum Main SpessartBayern, DE
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Erzieher m|w|d für den Offenen Ganztag an der Mittelschule

Erzieher m|w|d für den Offenen Ganztag an der Mittelschule

Verwaltungsgemeinschaft UffenheimUffenheim, DE
Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
Teamlead Account Management (all genders) - Automotive Fasteners

Teamlead Account Management (all genders) - Automotive Fasteners

munerio consulting GmbHCreglingen, Baden-Württemberg, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Praktikant / Werkstudent (m / w / d) Workplace & Office Management / Wareneingang Remote / Ulm / Remote - Hybrid

Praktikant / Werkstudent (m / w / d) Workplace & Office Management / Wareneingang Remote / Ulm / Remote - Hybrid

Mercedes-Benz Tech InnovationBayern, DE
Homeoffice
Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
  • Gesponsert
Duales Studium International Business (m / w / d) ab 2025

Duales Studium International Business (m / w / d) ab 2025

WIRTHWEIN SECreglingen
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Writing, English, Illesheim, Undergraduate School - Adjunct Faculty

Writing, English, Illesheim, Undergraduate School - Adjunct Faculty

University of Maryland Global CampusGermany, Illesheim
Teilzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior HR Business Partner Ochsenfurt (m / w / d)

Senior HR Business Partner Ochsenfurt (m / w / d)

DanoneOCHSENFURT, DE
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Healthcare Hardware Engineer - (m / f / d)

Healthcare Hardware Engineer - (m / f / d)

Technology & StrategyMünchenGermany, Bavaria
Permanent contract
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Kfz Fahrzeugbewerter (m / w / d)

Kfz Fahrzeugbewerter (m / w / d)

DEKRA Automobil GmbHOberpfalz, DE
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
HR - Generalist (w / m / d)

HR - Generalist (w / m / d)

QRC GroupMittelfranken
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Homeoffice
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Aircraft Mechanic UH-60, AH-64, CH-47 / (Maintenance Hangar Boss) -AM-3 (A&P / FCC) - Illesheim, Germany

Aircraft Mechanic UH-60, AH-64, CH-47 / (Maintenance Hangar Boss) -AM-3 (A&P / FCC) - Illesheim, Germany

AmentumIllesheim, Germany
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Gesundheits- und Krankenpfleger (m / w / d) in der neurologischen Frührehabilitation

Gesundheits- und Krankenpfleger (m / w / d) in der neurologischen Frührehabilitation

Dr. Becker KlinikgruppeDr. Becker Kiliani-Klinik, Schwarzallee 10, 91438 Bad Windsheim
EUR150 stündlich
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Inhouse Consultant (gn) SAP SD

Inhouse Consultant (gn) SAP SD

aquitas GmbHCreglingen
Mehr anzeigenZuletzt aktualisiert: vor 29 Tagen
  • Gesponsert
Senior Marketing Manager

Senior Marketing Manager

MundipharmaSugenheim, Bayern, Germany
Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Koordinator (m / w / d)

Koordinator (m / w / d)

Distriparts Deutschland GmbHUffenheim
Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
Supervisory Engineering Technician

Supervisory Engineering Technician

U.S. Army Europe and AfricaIllesheim, DE
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Reinigungskraft Teilzeit

Reinigungskraft Teilzeit

Dr. Sasse GruppeOchsenfurt
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Diese Stelle ist in deinem Land nicht verfügbar.
Specialist Account Operations Special Service

Specialist Account Operations Special Service

adidasUffenheim, BY, DE
Vor 14 Tagen
Stellenbeschreibung

Purpose & Overall Relevance for the Organisation :

Provide world-class customer service to our customers and consumers in collaboration with the sales organization and key departments to meet the company's strategic business plan.

Ensure reliable, appropriate and competitive customer service in handling returns and complaints within customer service for all sales channels. Point of contact internally and externally for product quality issues.

Key Responsibilities :

  • Processing returns and complaints in line with policy and recording all queries in the CRM system (Salesforce)
  • Returns : Review and decide on return requests and discrepancies, followed by rejection or management of the process until credit note is issued
  • Complaints : Validate, record, reject or approve complaints for credit notes for immediate decisions, and returns, quality defects
  • Support with discount and price differences
  • Finding solutions to problems in collaboration with the interfaces (warehouse, product management, returns department) to avoid complaints
  • Recording all processes in the CRM (Assist) system and logging this information in the statistics for status monitoring and KPI analysis
  • Creating the necessary documents for recording credit notes in compliance with the applicable signature regulations
  • Support Ecom Service via Salesforce for the Quality Assurance department and support the Board Complaints team with product issues and hardship cases
  • Contact person for Own Retail Europe in the processing of hardship cases
  • Contact person for product problems and ensuring that all necessary information is forwarded to Quality Assurance and Product Managers
  • Processing retailer and consumer submissions and developing individual solutions for hardship cases
  • Retailer and consumer support by telephone (hotline), letters and emails
  • Checking the immediate decision and deriving measures if necessary
  • Initiating retailer returns and active exchange with all responsible interfaces
  • Arranging dealer returns and active exchange with all responsible interfaces
  • Communication with customers via coordinated channels

Clarification of the facts and coordination of the necessary measures by promptly passing on the required information

  • Acting as a key user and / or tester in system and process-based IT projects as well as updating and adapting test scenarios.
  • Support in projects and workshops to achieve departmental goals.
  • Key Relationships :

  • Wholesale accounts
  • Consumer
  • Account Operations Team
  • Ecom and Own Retail Europe
  • External Account Operations : Webhelp
  • Product Quality and Marketing Team
  • Returns Department
  • Sales Team
  • IT TEAM
  • Credit Management Team
  • Insurance department
  • Knowledge, Skills and Abilities :

  • Advanced knowledge of MS Office, SAP, Salesforce and Micro Strategy
  • Fluency in German (written and spoken)
  • Advanced knowledge of English (written and spoken)
  • High degree of customer orientation and communication skills
  • Process-oriented thinking and in-depth understanding of complex interrelationships
  • Confident, positive and committed team member who contributes to a high performing culture within the team and department
  • Experience of working under pressure to meet deadlines and conflicting priorities
  • Requisite Education and Experience / Minimum Qualifications :

  • Successfully completed vocational training in the field of industry and logistics, with further training or a Bachelor's degree
  • At least 1 year of experience in a role with direct contact to external or internal customers