Research librarian Jobs in Umkirch

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Location / Division Specific Information :

Phadia is the leading supplier of fully automatic blood analysis systems for allergy and auto-immune diseases. With our innovative products, we set standards worldwide and assist clinicians in providing fast and reliable diagnoses, thus helping patients at an early stage. Phadia GmbH in Freiburg is the German subsidiary of the Immunodiagnostics division of Thermo Fisher Scientific, a global company that develops, manufactures and distributes in vitro diagnostics in the field of allergy and autoimmune diagnostics. Our customers expect a consistently reliable and high standard of quality from our products, which we ensure through innovative biochemical and medical technology solutions as well as highly qualified and motivated employees.

Position Overview :

The supports business decisions regarding ImmunoDiagnostics’s core marketed and pipeline products as well as regarding the different customer groups and marketing channels with clear recommendations based on customer and market insights derived from secondary data analyses as well as primary market research studies.

The role will be instrumental in driving data-driven decision-making and developing actionable insights to enhance our understanding of customer behavior, market trends, and competitive landscape. The Senior Customer Insights Manager (m / f / d) will be responsible for multiple projects and collaborate with senior executives to align customer insights with organizational strategic and tactical goals.

A Day in the Life :

• Identification of business opportunities and threatsIdentifies actively based on knowledge about customers, markets and competitors potential business opportunities and threatsSets up cross functional teams to work on these topicsSecondary Market ResearchIndependently builds and manages analyses for topics related to Autoimmunity and Allergy customers and marketsPlans, implements, analyzes, interprets and provides reports
• Competitive IntelligenceAnalyses the performance of competitors globally and identifies potential threats for our Allergy and Autoimmunity business and finds opportunities for potential acquisitions andPrimary Market ResearchCollaborates with cross-functional teams to identify and prioritize key research questions and objectivesGives guidance to Customer Insights Managers regarding the design and methodologies to be used for primary market research studies with laboratories, Health Care Professionals and patientsEstablishes a network with the external market research
• Strategic ForecastingResponsible for developing innovative forecasting models for the strategic planning processesTrains colleagues and other functions involved in the forecastingDocuments the forecasting model development including all assumptions and model modifications
• Analyses and RecommendationsProvides market and customer insights to support Management, Marketing functions, R&D and other functionsConducts meta-analysis across studies done customized for IDD as well as commercially available reports
• Project TeamsServes as a project manager or member in internal projects within cross-functional projects requiring in-depth customer insights support
• Demonstrates the Thermo Fisher values – Integrity, Intensity, Involvement and Innovation (The Four I’s).
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to contribute to job accomplishments.

Keys to Success :

What we offer :