Supervisor call center Jobs in Maxdorf

Purpose : Manages, oversees, provides Supervision, and reports on all processes related to the receiving, processing, issuing, and storing, of all Components of End Item (COEI), Secondary Items, and Basic Issue Items (BII) for all Army Prepositioned Stocks – 2 (APS-2) Modification Table of Organization and Equipment (MTOE). Responsible for Inventory Control and management of Government equipment.

Positions reporting to this function : Supply Technician Leads, Supply Technicians, Warehouse Workers, Laborers, Movement Control Drivers, and Material Coordinator -Truck Driver ADR Lead.

Essential Duties and Responsibilities :

• Generates Detailed Reports from the Global Combat Support System – Army (GCSS-A).
• Corresponds with other Managers and / or the Supply Manager to provide detailed analysis for informed decision-making process.
• Able to interact professionally with Amentum Management, Government and VIP’s.
• Able to accurately and directly instruct all personnel with-in COSIS sections on proper ordering, tracking, updating and supply management of assets in support of.
• Responsible to ensure each and every item is ordered, received, stored and issued according to policy and procedures.
• Responsible to ensure all APS-2 equipment has the proper COEI and BII. Inventories are performed, items are maintained correctly, stored according to regulations.
• Responsible to ensure all Inventories are scheduled, performed, reported and filed according to regulations.
• Ensure the accurate reporting of all assigned COEI and BII equipment in the relevant LIS.
• Conducts item research in GCSS-A, and LIS to include frustrated items.
• Corrects errors in paperwork and / or relevant LIS data and reports all errors promptly to the Supply Manager.
• Conducts inventories, ensures shortages are placed on a shortage Annex and performs quality checks on COEI and BII stored on vehicles or end items.
• Ensure that containers are packed, inventoried, documented and sealed.
• Knows and understands the policy and procedures covering TMDE and AOAP.
• Ensures all equipment requiring calibration is inventoried, dates of calibration recorded, items needing calibration is properly sent to TMDE for calibration.
• Ensures all personnel understand and follow all Company, Government policies, procedures and directives as directed. Ensure all personnel follow all Safety directives for APS-2.
• Known working knowledge of ISO standards and process improvement practices.
• Effectively manages small teams of personnel in all aspects of the job to include pay, vacation, sick leave, and timecard management.
• Ensure all personnel follow all Safety directives for APS-2.
• Responsible to provide leadership ensuring COSIS teams are conducting those actions necessary to ensure equipment meet TM 38-470 standards and the preservation to prevent deterioration while in storage.
• Responsible to ensure the Surveillance of equipment and material are conducted and recorded according to all Technical Manuals, Standard Operating Procedures, and Army Regulations.
• Performs other duties as assigned.

Qualification & Experience Requirements : The requirements listed below are representative of the knowledge, skills, and / or abilities required.

Specialized knowledge and skills :

Additional Requirements :

1) LICENSE AND CERTIFICATIONS :

2) PHYSICAL DEMANDS :

3) WORK ENVIRONMENT :

Disclaimer

This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Employee may be asked to perform other duties as required.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.