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Team lead customer service Jobs in Deutschland

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Team lead customer service • deutschland

Zuletzt aktualisiert: vor 1 Tag
Team Lead Service Operations mfd

Team Lead Service Operations mfd

Solactive AGBerlin, Berlin, Germany
Since its creation in 2007 in the financial city of Frankfurt am Main Solactive AG has grown to one of the key players in the indexing space. The German multiasset index provider focusses on tailorm...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Team Lead

Customer Service Team Lead

Cox Automotive EuropeCologne, North Rhine-Westphalia, Germany
We're Hiring : Team Lead Customer Care (Hybrid Cologne).Customer Care & Claims Specialists for the DACH region.As Team Lead, you will oversee day-to-day operations, workforce planning, quality assur...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Team Lead (m / w / d) Customer Service Engineering

Team Lead (m / w / d) Customer Service Engineering

Körber Pharma Inspection GmbHMarkt Schwaben, Germany
Team Lead (m / w / d) Customer Service Engineering.Standort : Markt Schwaben bei München, DE.Unternehmen : Körber Pharma Inspection GmbH. Sie übernehmen die fachliche und personelle Führung der Teammitg...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Customer Service Process Manager & Team Lead (m / w / d)

Customer Service Process Manager & Team Lead (m / w / d)

Tremco CPG Germany GmbHBodenwöhr bei Regensburg, DE
Bauprodukte und löst die komplexen Anforderungen, mit denen sich die Bauindustrie heute konfrontiert sieht.Europas führende Marken für Abdichtung und Beschichtung finden sich hier unter einem Dach....Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Team Lead Customer Care

Team Lead Customer Care

Euro London AppointmentsCologne, Germany
Our client, a fast-growing leader in the digital wholesale automotive space, is looking for a Team Lead Customer Care to manage and inspire a team of Customer Care & Claims Specialists across 30+ E...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Lead

Team Lead

Optimus SearchFrankfurt Rhine-Main Metropolitan Area, Germany
Team Lead – Software Security (m / f / d).We are a global technology company specializing in high-security solutions.With decades of expertise, we develop trusted, certified, and high-quality products ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Team Lead Customer Success (m / w / d)

Team Lead Customer Success (m / w / d)

Instaffo GmbHMünchen, Bayern, DE
Quick Apply
Du bist interessiert an der Stelle als Team Lead Customer Success (m / w / d) bei Peter Park System GmbH ? Auf der Jobplattform Instaffo kannst du dich für diesen und weitere Jobs ohne großen Aufwand b...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
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Team Lead Customer Service Western Europe (m / w / d)

Team Lead Customer Service Western Europe (m / w / d)

Europcell GmbHHanau, Deutschland
Handelsunternehmen in der Zellstoff- und Papierindustrie.Die Basis unseres Erfolges sind unsere engagierten Mitarbeiter und Mitarbeiterinnen – denn sie sprechen die Sprache unserer Kunden und Liefe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Team Supervisor

Customer Service Team Supervisor

International Flavors & FragrancesBomlitz, DE
We seek a highly motivated, experienced.Customer Service Team Supervisor / Sales Support.Under the responsibility of the Customer Service Manager Pharma EMEA / Business Manager, you will guide a te...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Team Lead Customer Experience (m / f / d)

Team Lead Customer Experience (m / f / d)

CoreTylyntBerlin, Germany
Quick Apply
Founded in 2021, the company is a trailblazing supply chain platform that has redefined the way large construction material orders are sourced, distributed, and financed. They are on a mission to un...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
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Team Lead Customer Success (m / w / d)

Team Lead Customer Success (m / w / d)

Peter Park System GmbHMünchen, Bayern, DE
Möchtest Du das Wachstum von Peter Park mitgestalten und unser dynamisch wachsendes Customer Success Team weiter voranbringen? Durch die Expansion unseres Teams suchen wir eine : n zweite : n Teamlead ...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Social Media Customer Care Team Lead

Social Media Customer Care Team Lead

GetYourGuideBerlin, Berlin, Germany
The Social Media Care team is at the frontline of our brands presence online.We respond to customer inquiries both publicly and privately across social platforms engage with our community to build ...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Customer Support Team Lead

Customer Support Team Lead

CENTRIC SOFTWARE INCDüsseldorf, DE
About The Role We are looking for a Customer Support Team Lead (or Manager) to oversee and enhance the global customer support operations for our AI-based Planning & Pricing SaaS platform.This ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Team Lead

Team Lead

FUNDEDMünchen, Bayern, DE
Quick Apply
Intro Are you seeking a role that combines Venture Capital, Startups, and Consulting ? Do you want to help founders secure funding for transformative technologies addressing our planet's most criti...Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
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Team Lead Customer Service Stammdatenpflege (m|w|d)

Team Lead Customer Service Stammdatenpflege (m|w|d)

Süwag Energie AGIlsfeld, Germany
Hier bringst Du Deine Energie ein : .Als Teamleiter •in sorgst Du mit unserem Team Nord / Mitte mit 21 Mitarbeiter •innen am Standort Frankfurt oder mit unserem Team Süd mit 26 Mitarbeiter •innen am Stand...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Team Lead Customer Care Senior Support Specialist

Team Lead Customer Care Senior Support Specialist

BrainlabHeidelberg, Baden-Württemberg, Germany
Manage mentor and motivate a team of customer support specialists to ensure they meet performance objectives maintain highquality service standards and continuously improve customer satisfaction le...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Team Lead Customer Care | Scaling Phase

Senior Team Lead Customer Care | Scaling Phase

Matera GmbHBerlin, Germany
Quick Apply
Als Senior Team Lead Care bist du bei uns genau richtig, wenn du Lust hast, unser Customer-Care-Team operativ zu führen und weiterzuentwickeln. Du übernimmst Verantwortung für einen zentralen Bereic...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Team Lead Customer Service - Scandinavia

Team Lead Customer Service - Scandinavia

PERGOLUXBerlin, Germany
Quick Apply
PERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportun...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Customer Care Team Lead

Customer Care Team Lead

Markem-ImajeStuttgart, BW, DE
Unsere vernetzten Lösungen helfen Herstellern, Abfall zu reduzieren, ihre Effizienz zu steigern, die Einhaltung von Vorschriften zu erreichen und ihre Marke zu schützen. Du leitest für unsere Region...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Team Lead Service Operations mfd

Team Lead Service Operations mfd

Solactive AGBerlin, Berlin, Germany
Vor 30+ Tagen
Stellenbeschreibung

Company Description

Since its creation in 2007 in the financial city of Frankfurt am Main Solactive AG has grown to one of the key players in the indexing space. The German multiasset index provider focusses on tailormade indices offering to its clients a faster service with greater flexibility and at a reasonable cost. Solactive AG and its subsidiaries have become one of the fastest growing index providers over the past few years and support the leading investment banks and asset managers across the globe. We have gained global recognition for our role in the Exchange Traded Fund (ETF) industry where we rank among the top providers worldwide for underlying indices. We also excel in diverse areas such as Structured Products and investment mandates showcasing the wide range of our capabilities. The impact and value we bring to the market is palpable but also in the reputation we have proudly built by being close to our customers solidifying Solactive AG as a trusted and reliable ally in the everevolving global financial landscape.

Job Overview

We are looking for a team lead to drive our Service Operations team forward. You will be responsible to manage a team of talented application support specialists to ensure the availability and performance of our platform and inhouse built applications. You will bring your knowledge to help the team grow overcome challenges guiding them into the best practices and providing access to valuable resources to build upon.

Your Tasks

  • Managing and overseeing the support and maintenance of various applications ensuring the smooth operation and availability of systems.
  • Collaborating with crossfunctional teams to analyze and resolve complex technical issues ensuring timely resolution and minimal impact on business operations.
  • Drive operational and procedural changes.
  • Leading a team of application support specialists providing guidance coaching and mentoring to ensure highquality services are delivered.
  • Developing and maintaining strong relationships with stakeholders managing expectations and effectively communicating updates and progress on application support activities.

Your Profile

  • An open mind and creative approach to problem solving.
  • Excellent problemsolving communication and leadership skills.
  • You enjoy guiding and enabling people.
  • 4 years of experience in leading technical teams like application support.
  • Knowledge of monitoring and performance analysis of systems and applications (e.g. Zabbix InfluxDB Grafana Loki.
  • Ability to work under pressure and manage multiple highpriority tasks.
  • Fluent in English; German Language is a plus.

    • Our Offer

  • Global Team : Join our motivated international team at Solactive.
  • Fintech Excellence : Experience FinTech excellence at Solactive.
  • Modern Culture : Enjoy our modern flat hierarchy and startuplike culture.
  • Responsibility & Connections : Take over responsibility from day one and build relationships in and outside the company.
  • Vacation : Enjoy 30 annual vacation days plus extra time off for Christmas Eve and New Year.
  • Competitive Compensation : Receive a competitive compensation package.
  • Special Benefits : Job ticket access to Corporate Benefits modern office space with ergonomic setup employee lounge and free beverages and fruits.
  • Community & Networking : Engage in out various networking events.
  • Professional Development : Grow both personally and professionally through our diverse training offers.
  • Flexibility : Embrace a flexible work culture with the freedom to choose your work hours including a hybrid work model all within a diverse and dynamic environment.

    • Key Skills

    Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV

    Employment Type : Full Time

    Experience : years

    Vacancy : 1