Team lead customer service Jobs in Obertraubling

Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives.Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone, and at every moment.

Website-Link gelöscht]

We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity, and Sustainability ensures that Life Is On everywhere, for everyone, and at every moment.

Mission :

The role is part of the ETO Procurement central organization within the ETO Power Systems Business. Accountable for leading the global transport strategy within Global ETO and Solution perimeters with key deliverables on Sustainability, Global Trade Compliance, and enhancing expertise in Transport & Logistics .

Make the synergy between Solution Logistics and Global ETO (Front Office and Back Office) and provide logistic support to the operations team at the plant level and procurement.

You'll have the opportunity to integrate innovative transformation solutions with digitization and robust governance processes.

Goals / Responsibilities :

Transport

• Provide expert support on Transportation, Global Trade at the plant level, and Procurement team : upstream and downstream flows
• Support all transport flows to step up operational excellence (on-time delivery & quality per customer segment at the best cost efficiency)
• Introduce the best technologies into our logistics department thereby contributing to customer experience and supplier effectiveness (eg. Improving visibility and automated communication)
• Determine, monitor, and analyze the transport KPIs and cost drivers to better manage performance and improve logistics productivity. Define and implement improvement actions, and recommendations, get buy-in, and implement actions to achieve productivity.
• Network Design : optimize and simplify logistic flow costs accordingly (supplier optimization, existing regular lines, packaging, warehousing, CO2 reduction).
• Open new regular lanes with the support of the IP team
• Regular support on operations with Plant : RFQ support, Insurance Claims, Tax and Customs issues
• Ensure that all activities are compliant with current legislation and health and safety standards.
• Define the best transportation network strategy within corporate strategy & initiatives
• Initiate transport offers evolution aligned with CLO (transportation plan, services, Go Green initiatives)
• Support and work closely with the procurement team to review and rationalize our transport contracts with 3rd parties : from defining needs, preparing technical requirements, providing transport data, selecting the right partners, and supporting negotiating clear SLAs at competitive prices by improving service quality
• Support and recommend developing teams at plants with key competencies to be able to bring transport to the next level of contribution in the frame of future supply chain & customer-centricity
• Improve service level by identifying optimization of processes and procedures Reports
• To compile shipping data for management reporting (ASR, FTA Saving, inbound transport cost) and flow formulation
• Perform analysis of transport cost and shipping tonnage

Category management support

Community

Transversal projects

Required experience :

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.