Vp operations Jobs in Hattersheim am Main
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Vp operations • hattersheim am main
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Goldman SachsFrankfurt, Hessen, GermanyVP Channel (m / f / d)
Matrix42 GmbHFrankfurt am Main, Hessen, DEYour mission
We are looking for a results-driven and experienced VP Channel to accelerate growth through partners and help us reach our vision of The European Choice in service management – building the undisputed European leader in the market and a strong alternative to the global players in our space. This role is pivotal to our organization, with two thirds of our revenue driven through or with our partners. The ideal candidate will drive stronger execution with existing partnerships and forge new strategic alliances that align with our long-term business objectives, particularly within IT Service Management (ITSM) and Enterprise Service Management (ESM) .
The VP Channel will drive partner strategy and be accountable for partner execution and business results across our organization in close collaboration with our field sales leaders, managing a small direct team and providing dotted line leadership for all partner facing roles in our field teams.
Key Performance Indicators (KPIs)
The success of this role will be measured using the following metrics, which directly contribute to our broader revenue goals
- New Partner Acquisition : Number and quality of new partners recruited in target regions (Germany, Spain, Sweden) and alignment with strategic alliances.
- Revenue Growth via Partners : Increase in partner-driven Annual Contract Value (ACV), opportunity size, and pipeline volume (# and $).
- Partner Retention and Performance : Improvement in partner Gross Revenue Retention (GRR) and Net Revenue Retention (NRR).
- Partner and Customer Satisfaction : Regularly measured partner and customer satisfaction, tracking improvements and identifying actionable insights.
YOUR MISSION
Improve partner GRR and NRR by implementing processes that prioritize customer retention and expansion.
Identify, recruit, and onboard high-value partners in target regions (Germany, Spain, Sweden), with a focus on synergy with major industry players.
Drive measurable improvements in partner opportunity creation, including growth in pipeline volume (# and $) and average deal size.
Redesign channel programs to optimize resource allocation and ROI on channel investments as well as the company’s reach and impact within the ITSM / ESM landscape.
Develop and maintain tools, playbooks, and processes to streamline partner engagement and management.
Your profile
5+ years in a channel leadership position
Strong analytical and financial skills to track performance metrics and drive data-informed decisions.
Strategic thinker with a focus on operational execution and measurable results.
Why us?
This role offers a unique opportunity to shape the future of our partner ecosystem and directly contribute to the company’s long-term growth. As the VP Channel, you’ll drive strategic initiatives, influence cross-functional teams, and create meaningful partnerships that deliver exceptional value.
Your contact person
Send us your application, including your salary requirements and earliest possible starting date, directly through our online portal via the " Apply for this job " button. If you have any questions, please do not hesitate to contact Johannes Taglieber.
We ask for your understanding that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system due to the currently valid EU data protection regulations.
About us
Our ambition is to be the European choice in service management!
By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of 600 professionals spread across Europe.
Our culture is built on strong values, with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life.