Remote Jobs in Blumberg
- Gesponsert
Customer Support Representative fmd Remote
PerspectiveBerlin, Berlin, Germany- Gesponsert
Coaching Professional - Remote
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Remote Interpreter with English and Second Language
DalsBerlin, Berlin, Germany- Gesponsert
Technical Support Manager (w / m / d) - Minerals for Refractory Producers - EMEA
Imerys Services Germany GmbH & Co. KGBerlin, DE, Deutschland(Senior) Business Analyst Cloud Technologies für Public Sektor - remote & Vertrauensurlaub (min. 40 Tage p.a.)
ForTech Consulting GmbHBerlin, GermanyKalosirthes Remote Customer Service Agent in Griechenland inkl. bezahlten Umzug
Patrique Mercier Recruitment JPBerlin, BE, DECustomer Support Representative fmd Remote
PerspectiveBerlin, Berlin, Germany- Homeoffice
About Perspective
Our mission is to enable passionate people to grow the businesses they love. We are doing this by helping 5.000 entrepreneurs with the fastest and easiest growth marketing platform. So you work work directly impact thousands of entrepreneurs & their customers.
Were 100 bootstrapped & profitable. With less than 40 people we were able to scale our company to over 11M ARR. Now we are on our journey towards 100M ARR and we believe by staying a small team with highly talented people we will get there fastest.
Were in an exciting phase expanding internationally and maturing our product and culture at the same time. We prioritize great and high impact we strive for highest quality in what we do as we believe the world doesnt need more mediocrity.
We foster a culture of ownership and freedom in a fully remote environment across Europe enabling us to build the lives we want while making maximal impact. Come join our team of extraordinary people!
About the role
It is important to us to make entrepreneurs and marketers happy and successful by supporting them in using our Perspective software. With empathy and technical understanding we meet our customers in a solutionoriented manner in order to master their challenges together. You act proactively to continuously increase customer benefits and thus accelerate our growth as a team player.
What you will be doing
- You answer customer requests handle bug issues and investigate on the customers account about problems
- You categorise and analyse insights from conversations with customers to improve our products and processes
- You identify potentials for a better customer journey and self service
- You maintain and expand articles bots the knowledge library and auto replies to achieve fast but qualitative support
- You take responsibility for own projects and ensure it is completed within a quarter to improve support service
You participate in customer onboarding calls if needed to ensure a smooth start with our product
Who you are
If you think this job is the right job for you even though you do not perfectly match the profile we would still love to hear from you.
What you can expect at Perspective
Required Experience :
Unclear Seniority
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1