(Senior) Data Analyst (m/f/d) - Customer Data

Join us as a (Senior) Data Analyst (m / f / d) in our Business Analytics team on a shared journey that matters!

Our Business Analytics team consists of data scientists, analysts and data engineers on the mission to create knowledge and empower stakeholders for data-driven decision making within MOIA.

We tap into diverse datasets to identify scopes for improvement in our service, challenge the status quo, and help decision processes by providing analyses and dashboards.

We use data storage and analytics technologies such as Data Lake, Redshift, Tableau as well as interactive Jupyter notebooks.

What you will do

• Analyze transactional data to identify trends and patterns in customer behavior, sales performance, and product performance
• Drive data-based decision making within MOIA by providing and explaining valuable and actionable insights to your stakeholders
• Quantify the impact of product activities along the customer journey
• Evaluate the impact of changes in our product and proactively make suggestions to improve our product
• Automate recurring analytical tasks, e.g., related to sales pipeline analysis, forecast accuracy, and performance tracking
• Define KPIs and implement them in our business reporting
• Shape our analytics strategy and identify areas for improvement, working closely with different stakeholders across the whole company

What will help you to fulfill your role

• Relevant work experience in analytics, business intelligence, or as an analytical consultant, ideally in a marketing, sales or consumer research context
• Strong communication skills and ability to connect and collaborate with diverse stakeholders (incl. senior management)
• Result-oriented working style to create analytical insights that have an impact for the business
• Proficiency in a language like Python / R and SQL. Experience with business intelligence tools (e.g., Tableau) and cloud platforms is a plus
• You enjoy analyzing large data sets, create data visualizations and communicate complex findings to different audiences
• You can handle and organize multiple priorities in a dynamic environment
• Fluent English is essential

We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests.

We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA.

In case you have questions regarding your application, you can approach the recruiter directly.

Our benefits in a nutshell

• Competitive salary (including bonus)
• Hybrid work setup, flexible working hours, and possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
• Budget and monthly expense allowance for home office setup
• Possibility of remote work from outside of Germany for up to 4 weeks per year from over 40 different countries - Connect work & travel!
• Public transport ticket (fully subsidized) for commuting and traveling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
• Mental health support, 1 : 1 sessions with external professionals and mental unload workshops
• 30 vacation days, sabbatical and unpaid leave option
• Relocation support with service provider (visa, administration, etc.)
• Dog-friendly offices (at our Hamburg location)

For student & internship positions, we have an adjusted set of benefits. You can find them .

Be who you are!

We are a member of and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity.

At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.

In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees.

Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.

To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details that are unrelated to your qualifications and suitability for the role.

Our Future Work model

Since we love to collaborate, it is clear to us that we don't want to become a fully remote company, but we also don't need to spend every day of the week in the office to do a great job.

Our current hybrid work approach focuses on adapting to different needs, including increased flexibility that works best for the teams and the individuals with as much self-determination as possible.