(Senior) Expert End-to-End Digitalization & Performance (f/m/x)
Is your heart set on digitalisation, and do you want to fully unleash your analytical skills? Is achieving the highest customer satisfaction your ultimate goal?
Perfect! We've got a spot just for you in our newly established cross-functional team. At ING, we place great value on team spirit, a productive work environment, and the development of our employees.
Do you think this sounds like a good fit for you? Then apply now for the first step, your CV is all we need!
Your Tasks
- By planning, tracking, and optimising our STP goals, customer satisfaction objectives, andmercial impacts across all product areas and customer segments of our Business Banking division, you make us even more digital.
- You confidently and proactively coordinate and lead projects, working closely and on equal footing with various teams and departments, such as Payments Retail, Business Banking, and Wholesale Banking.
- Active involvement is key in everything you do, not only tracking progress and overseeing controlling but also acting as a sparring partner for Tribe Leads for example.
You employ empathy, appreciation, andmunication to make us and our processes more efficient and effective, continually advancing our expertise.
To ensure all stakeholders are reliably informed and can make data-based decisions, you create transparent KPI dashboards.
Your Profile
- Master's degree with a focus on economics or business
- Experience in project work and ideally in consulting
- Affinity for numbers, a business mindset, and an eye for detail while maintaining a good overall perspective
- Strong analytical skills, strategic thinking, and quickprehension
- Hands-on mentality,munication skills, and a cooperative approach
- Excellent MS Office skills (PowerPoint, Word, and Excel)
- Structured working style (even under time pressure) and good time management
- Fluent in German and English, both spoken and written
We offer many benefits
- Hybrid working : In addition to working in the office, you can also work remotely within operational, regulatory and legal requirements.
- Individualized work schedule models, sabbatical, subsidization of nursing & childcare costs
- Personal budget for continuing education and development as well as health; plus, a personal budget to set up your mobile working space
Ready for a new job?
At ING we are colorful and diverse : different personalities with different perspectives - an international culture where we value and appreciate each other.
We believe in substance over style, people instead of labels.
This describes you to a T?
Simply apply online - your resume is all we need to get to know you, a cover letter is optional!
(Senior) Expert End-to-End Digitalization & Performance (f/m/x)
Is your heart set on digitalisation, and do you want to fully unleash your analytical skills? Is achieving the highest customer satisfaction your ultimate goal? Perfect! We've got a spot just for you in our newly established cross-functional team. By planning, tracking, and optimising our STP goals,...
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