Aufsichtf. Angestellte / r (Einzelhandel)

Aufsichtf. Angestellte / r (Einzelhandel)

Ansbach, Germany

Ausschreibungsbereich

This is a re-announcement of vacancy announcement 25SEP0HUDECA0X051546. Applications for vacancy announcement 25SEP0HUDECA0X051546 are NOT valid for this announcement, submission of a new application is required.

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WHO MAY APPLY?

Current INTERNAL Local National Employees throughout Germany. This covers all current Local National employees of the U.S. Forces in Germany, including U.S. Air Force and AAFES-Europe within Germany.

AND

EXTERNAL Local National Applicants, who reside in Germany.

Hauptaufgaben

Develops and manages break and lunch schedules based on actual and anticipated patron traffic flow. Uses computer scheduling programs and management skills in arriving at the optimum personnel schedule that will reduce patron waiting time while expending the least amount of labor hours. Approves time and attendance documents ensuring timely completion to meet payroll deadlines. Approves and / or disapproves leave requests. May work through a Lead Store Associate, defining and delegating appropriate authorities.

Evaluates work performance of subordinates. Recommends awards and / or bonuses. Identifies training needs and works to ensure the needs are met. Recommends personnel actions such as promotions and reassignments. Interviews and makes selections for new employees. Ensures new personnel receive proper orientation and ensures on-the-job training is provided. Initiates disciplinary actions and, when possible, resolves employee grievances, Refers serious issues to higher level management.

In the course of daily operations, interfaces with baggers and refers any problems or complaints to the higher-level store management for resolution.

Reviews over and / or short reports. Initiates actions necessary to correct recurring problems including additional training and / or closer supervision. Monitors cash-on-hand reports to ensure authorized cash drawer limits are not exceeded. Personally, conducts or oversees cash pickups at

various times during the workday. Performs manager overrides and prepares, processes, and approves customer refunds.

Responds to customer questions and issues with tact and diplomacy. Personally, resolves many routine situations referring unusual requests or more difficult situations to higher level management.

Reviews financial reports related to cash accountability and enforces procedures for control and protection of commissary funds. Safeguards cash and all other cash-equivalent documents and ensures that daily receipts are properly accounted for and deposited. Receives vendors' checks and copies of Vendor Credit Memorandums. Deposits checks received daily using separate Report of Deposits, Bank Deposit Tickets, ensuring all quantities are reconciled.

As necessary, performs teller duties including counting change fund, setting up cash drawers, and preparing the front end for daily operations. Loads money tills into self-checkout registers. Runs diagnostics to ensure money disburses correctly making any necessary adjustments.

Completes, reviews, and files a variety of forms and reports which account for daily operations and which serve as control records for the receipt and deposit of cash, checks, debit and credit card transactions, electronic benefits transfer transactions, coupons, and refund slips. Reconciles monetary items received with end-of-day reports produced from the system and with the previous day's account balances and end-of day receipts.

Applies specialized knowledge of the automated checkout system, consisting of a special purpose mini-computer and a number of electronic terminals, to extract a number of required reports. Distributes sales reports to appropriate managers. Personally, reviews data to ensure the system is operating properly. Utilizes the data to maintain quality control of the transactions effected by front end personnel and funds status. Responsible for the operation of the automated checkout system ensuring the control features are not compromised. Starts the system after performing front-end close out procedures. Reports system problems to appropriate help desk officials and monitors actions to ensure prompt resolution.

Conducts periodic inspections of front-end area and operations to ensure compliance with local safety, fire, security, and sanitation regulations and procedures.

Anticipates and meets the needs of both internal and external customers. Delivers high quality products and services and is committed to continuous improvement.

Performs other duties as assigned.

Qualifikationsanforderungen

Explanations to the E&T Levels (Education & Training Levels) can be found at the link "Description of the Education & Training Levels".

https : / / portal.chra.army.mil / mnrs?sys_id=0a86e971cd2d2d10aaffb5ebb50f5ac9&view=sp&id=mnrs_kb_article&table=kb_knowledge

T5-1101-05 :

Employees perform difficult and responsible duties, often in supervisory positions. Employees work independently and make decisions based on judgment and on own initiative.

E&T Level I and IIa : 5 years of job related experience as defined below.

Current employees in the same or similar positions who do not meet E&T Level I must have additional 2 years of general experience to qualify. General Experience is simple work in an office or store that does not require knowledge in a specific field of work.

E&T Level IIB, IIIA and IV A and B : with a completed education in a directly or closely related field. The vocational training or education must be related to the specific field of work, e.g., completed apprenticeship in retail (Kaufmann / frau im Einzelhandel), completed apprenticeship in a commercial or business occupation (kaufmännischen Bereich) such as Fachverkäufer / in im Nahrungsmittelhandwerk, Verkäufer / im im Einzelhandel, Speditionskaufmann, Grosshandelskaufmann, etc. PLUS 2 years of job related experience as defined below.

E&T Level IV A and B : with a completed education in a directly or closely related field. The vocational training or education must be related to the specific field of work, e.g., completed apprenticeship in retail (Kaufmann / frau im Einzelhandel), completed apprenticeship in a commercial or business occupation (kaufmännischen Bereich) such as Fachverkäufer / in im Nahrungsmittelhandwerk, Verkäufer / im im Einzelhandel, Speditionskaufmann, Grosshandelskaufmann, etc.; PLUS 1 year of job related experience as defined below.

E&T Levels III B and C and IV C and D are not creditable to substitute for experience. 5 years of job related experience is required.

E&T Level V : with completed study in a related to the duties of the position to be performed; no additional experience required.

OR

E&T Level V : with completed studies in an unrelated field plus 4 years of job related experience as defined below.

Exception : Current employees, who have served one year in their current position, are qualified for the next higher grade in the same or similar occupation.

Job related experience :

Experience in the operation of a cash register to record prices, proper accounts, purchase totals, surcharge and change. Creditable experience must show ability to answer questions and complaints of customer and be able to independently determine proper prices by unit marking, price lists or memory.

• Office automation skills are required.

LANGUAGE PROFICIENCY LEVEL :

English Language Proficiency level B2 required.

Description of the Language Levels :

https : / / portal.chra.army.mil / mnrs?sys_id=13a66d71cd2d2d10aaffb5ebb50f5aa0&view=sp&id=mnrs_kb_article&table=kb_knowledge

Auswahlkriterien auswählen

General Information for LN Job Announcements - please read :

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Beschäftigungsbedingungen

WE OFFER :