CLIENT ADVISOR MUNICH (FT 40h)
Position
SYMBOL OF ELEGANCE AND AUTHENTIC LUXURY WITH ITS SOPHISTICATED AND TIMELESS COLLECTIONS, CELINE IS A FRENCH LEATHER-GOODS AND COUTURE HOUSE, DRIVEN BY A STRONG ARTISTIC AND HOLISTIC VISION.
CELINE’S AMBITION IS TO BE ONE OF THE MOST ICONIC LUXURY BRANDS WORLDWIDE. TO MAKE THIS VISION A REALITY WE ARE LOOKING FOR AGILE, PASSIONATE AND AUTHENTIC PERSONALITIES WHO ARE EAGER TO EVOLVE IN A HIGHLY CREATIVE AND CHALLENGING ENVIRONMENT.
YOUR WORK ENVIRONMENT
AS CLIENT ADVISOR, YOU WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT
YOUR IMPACT
- CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
- WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
- SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
- BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
- CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
- BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE : VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
- CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
- SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
- BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
- ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.
Profile
KEYS FOR SUCCESS
MASTERS / BACHELOR DEGREE
A MINIMUN OF 3 YEARS IN SALES AND IN FASHION OR LUXURY SECTOR OR EQUIVALENT
COMPETENCIES
- HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE
- ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE.
- TASTE FOR CHALLENGE AND A TEAM SPIRIT
- SENSE OF SERVICE, NATURAL CURIOSITY, OPENMINDED, OPTIMISM AND EMPATHY
LANGUAGES : FLUENT IN GERMAN AND ENGLISH A THIRD LANGUAGE WOULD BE A PLUS
WORKPLACE : MUNICH
STARTING DATE : JULY 2024
Additional information
OUR ENGAGEMENT
CELINE IS AN EQUAL OPPORTUNITY EMPLOYER. WE WANT TO OFFER AN INCLUSIVE ENVIRONMENT OF MUTUAL RESPECT WHERE WE WELCOME DIVERSITY AND ALL OUR EMPLOYEES FEEL INCLUDED, DEVELOPED, AND HEARD.
WE ARE COMMITTED TO THE PREVENTION OF ALL DISCRIMINATION, PROVIDING EQUAL OPPORTUNITIES TO ALL APPLICANTS IRRESPECTIVE OF GENDER, GENDER EXPRESSION, DISABILITY, ORIGIN, BACKGROUND, RELIGIOUS BELIEFS OR SEXUAL ORIENTATION OR ANY OTHER BASIS PROTECTED BY LAW.
CELINE RECRUITS AND RECOGNIZES ALL TYPES OF TALENT AND SINGULARITIES.
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