Head of Retail Field DACH

Our client, a leading Multinational Company in the Retail & Wholesale Industry, is currently looking for a :

Head of Retail Field DACH

Who will lead all stores in the Country to success by developing a high-performance team which consistently exceeds expectations and achieves sales, profitability and business growth.

This position is responsible for developing key initiatives to increase service and value of the retail operation; understands and brings to life for all associates the Vision, Mission and Values of the Company.

Areas of responsibility :

• Direct and monitor all sales and operational activities of the Country to ensure OI objectives are met. Process involves travel to individual stores throughout the region.
• Lead and motivate Staff to walk the extra-mile to ensure the achievement of results.
• Define daily, weekly, monthly personal objectives in order to meet the budget.
• Actively manage operation budgets. Review business costs on an ongoing basis. Set clear aligned KPIs to monitor business progress and performance.
• Proactively recruit, hire, train and develop high quality store and market managers in line with brand and region requirements.

Focus efforts on continuously improving organization structure and end to end processes that drive real customer value.

Accurately staff region to respond and address all Customer needs, demonstrating practical ways to respond and stay ahead of competitors.

Ensure managers have up-to-date information about procedures, sales and return policies.

• Partner with HR, Product, Marketing & Visual Merchandising to ensure all components best fit the customer market and brand proposition.
• Continuously drive the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends / opportunities.

Generates reports, uses information to take action to improve performance (sets aggressive action plans and prepares budgets).

• Communicate, implement and ensure compliance of all company policies, programs, standards and visual presentations in an effective and timely manner.
• Create an environment that encourages the development of managers and associates; provide challenging assignments and opportunities for management development.
• Regularly communicate with General Manager and the rest of the team on business performance and key issues requiring attention.

Requirements :

• Bachelor degree or equivalent experience
• Solid Retail Management experience, managing multi-store operations in the Retail Industry and good knowledge of department stores mechanisms
• Strong leadership capabilities
• Experience in development and delivery of retail strategies
• Team building and management skills
• Strong negotiating and influencing skills
• Strong relationship building capabilities
• Strong oral and written communication skills
• Problem solving and analytical / computer skills
• Fluent in German and English, Italian is a nice to have

Location : Munich, Germany