Datacenter Technician

Are you an experienced Data Centre Technician who has experience in data center design / operation, racking, stacking, hardware break-fix, and everything in between?

Then we’d like to talk to you!

An Oracle Data Centre Technician will be the technical liaison between the technology teams and the Data Centre Environment.

You can troubleshoot and solve all but the most complex infrastructure issues, you understand which issues to escalate to the appropriate resolver groups.

You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support.

You know how to innovate and make decisions on his / her own, but also know how to take direction when it is given, paying attention to all details involved.

This position involves working on a 24 / 7 shift rota system 365 days per year.

Employment for all candidates is contingent upon satisfactory background checks.

Requirements :

• Bachelor of Science degree in Computer Science, Information Systems, OR equivalent work experience.
• Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job gap year students also considered.
• Min 2 - 5 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems), in data center M&E equipment.
• Experience working in a mission-critical operations environment.
• The position has a physical component requiring the ability to lift to 25Kg and may require working in cramped spaces or elevated locations.
• Thorough understanding of data center design, including electrical and cooling plant & and operation thereof.
• Airflow management (hot aisle, cold aisle, containment etc.)
• Rack, and stack equipment including commissioning of new racks.
• Strong structured cabling skills on fiber & and copper (e.g looming, term & test).

Required systems & hardware expertise :

• Systems administration (Linux and / or Windows Servers - especially command line based).
• Hardware repair, diagnosis & break / fix.
• Networking fundamentals (DNS, TCP / IP, basic troubleshooting).
• IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO).
• Base Operating System Installs and Configuration.
• Core OS Services : SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, Serial communication etc.

Role Responsibilities :

• Act as data center SME liaison to other technical teams & and non-technical teams (e.g networking, computing, compliance, business operations).
• Understand internal customer problems and provide technical solutions in timely manner.
• Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software.
• System board level repair and fault diagnosis to SLAs.
• Planning & and commissioning new rack positions.
• Involvement with the design & and commissioning of new whitespaces.
• Structured cabling installation is a significant part of this position.
• Training and adherence to governmental and company-set health and safety processes.

At Oracle, we don’t just respect differences we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities.

That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

https : / / www.oracle.com / corporate / careers / diversity-inclusion /

We expressly encourage disabled candidates to apply for this position. Please therefore feel free to voluntarily inform us in your application about any severe disability (degree of disability of at least 50%) or any equal status (degree of disability of at least 30% together with official decision on equality) in accordance with the German SGB IX.