Deutschsprachige Kundenservice in Griechenland (m/w/d) für Canon

Are you familiar with digital cameras, printers & photocopiers? Join our Canon tech-support team!

Would you like to get an in-depth experience in the world of photography and imaging ? Teleperformance Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for printers , photocopiers, digital cameras & other imaging products to German speaking customers.

We equip successful candidates with a complete training on the company’s products, as well as guidance on providing troubleshooting and technical solutions.

What you will do :

Depending on the team that successful candidates will join, responsibilities vary :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
• Answer customers’ inquiries and troubleshoot or escalate technical issues that they face
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

What you will bring :

• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• Solution driven out of the box thinking
• An empathetic soul with the communication skills that match
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Referral Program : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

In addition, you will be a member of a company that fosters diversity, offering equal opportunities t o all, regardless of gender, ethnicity, religion, culture or age.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here :

Greece has enviable history and culture, climate and cuisine and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network .

No wonder Greece is a popular destination for tourists and expats alike.

Find out more

Would you like to see more German speaking jobs options?

Do you need even more available jobs ?

Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, customer service, customer support, german speaker, german speaking, deutsch